Client’s feedback Your opinion

Dear Magda Just to inform you that we ve really enjoyed our stay at Krakau. Further on we would really like to recommend the driver from Friday . A magnificent person who really did everything and even more to get us ( the 5 ladies) safely to Auschwitz and our hotel , arrange our lunch box , told us more about Krakau and everything we would like to know and so much more during our ride . I have already travelled a lot for work or free time leisure but I have to admit that he has done an amazing job and with so much passion for us as guests in Krakau. We ve already told him Friday eve but the 4 other ladies insisted that I would inform you as well . So it was with great pleasure that I have written this recommendation . And as already told before , also a big thank you for you as well for the tickets to Auschwitz . Happy Eastern ! 5 ladies from Belgium

Good Morning, I have written a recommnedation on TripAdvisor for your compnay but I wanted to reach out seperately to you to say thank you. The service was brilliant, so professional and well organised. Our driver from the airport and for our day trip to Auschwitz and Salt Mines, Jacob, was the amazing. Such a nice guy, so helpful and really a credit to your company. His family actually live in my town here in Ireland which was an amazing coincidence but all the same....fantastic guy and you should feel lucky to have him work for you. Thank you again,

Hi, I just wanted to drop you a quick email to say how wonderful your service was. I spoke to my Tour Manager, Elaine this morning and she had nothing but praise for your company She said you were a pleasure to work with, the vehicles were excellent , drivers always on time and were friendly and courteous. I will definitely be recommending you to friends and customers and look forward to using your services again Thank you very much

Anna, I just want to say that our tours have been outstanding! Our guides Peter and Joanna were true professionals and wonderful informative guides. We are looking forward to our Warsaw tour and would gladly recommend your services to anyone who asks. Your service has made our trip to Poland so enjoyable . Thank you

We booked two perfect organized tours (Auschwitz and Saltmines). Friendly driver, perfect guides and with great service. We recommend KrakowDirect !!

Hi, Just wanted to give you some feedback regarding your service - it is faultless! From 1st making enquiries you answered all questions promptly and accurately. Nothing was too much trouble. The lady who returned the emails was Anna. It felt she was genuinely interested in me and my forthcoming trip. The driver arrived and introduced himself as Conrad. He was an absolute credit to you and your company. Clearly nothing was too much trouble, we asked many questions and he answered these. He was so pleasant. He also made sure nothing was a worry and. Saw us in. He was waiting for us and fitted into our plans for the day. I would strongly recommend that anyone visiting Krakow uses you as a company. Its so refreshing to deal with such fabulous people. Please make sure the praise is passed on to Conrad and Anna.

Thank you so much for the brilliant service we received today. From start to finish our driver was helpful, efficient and professional. I cannot thank you enough for providing such good service on a day that is emotionally draining & very full on. I will recommend you to anyone I hear needing this type of guide & you have really made our experience of Auschwitz a memorable one. Thanks again & please forward on our appreciation to the guide.

Hi, I would just like to thank your company and especially Jaro for a lovely hassle free trip today. Organisation was very good and communication from Jaro was exceptional. I would recommend you anytime to anyone if they are to visit Krakow. Once again thank you as this has made our trip to Krakow complete.

Hi, I would just like to say thank you for your services every driver we had were prompt very polite and helpful as were the guides I would definitely recommend again.

Hello, I would just like to personally thank you so much for you super efficient service I received while booking my trip from Ireland. My family and I would like to personally thank Matthew for an amazing day trip he made us feel super comfortable and couldn\'t have done more for us. His English was outstanding which made our trip extremely easy to understand. When we arrived he introduced us to our tour guide which was another amazing experience without her we would have been lost within the understanding of the tour. Again thank you all so much especially Matthew and our tour guide for all they did I will be highly recommending your company.