Client’s feedback Your opinion

Hi Joanna, Just a quick note to say many thanks to our great driver over the weekend! Turned up on time and was very informative for the questions we had and gave us a few tips to make the most of our time in Krakow!

Can i just take this opportunity to thank you and your staff for a great experience and true professional attitudes to there jobs, i will not hesitate to recommend you to all my friends and family, if and when they decide to visit the beautiful city of Krakow. A special thank you to Mathew, what a great employee. Thank you!

Hi Paulina Just a quick email to thank you so much for arranging our tour. Our bus driver was Martin who from beginning to end was a pleasure. Unfortunately our forget our tour guides name once we got to Auschwitz but he was incredible. Full of knowledge and a pleasure to deal with. Thanks again

Good Evening Joanna, I just wanted to E-Mail and say thank you so much for helping to make our trip to Krakow so stress-free and enjoyable. The booking process was brilliant and we really enjoyed the quality of service and the tours.

This was our second return to Poland, Krakow after visiting last year. My girlfriend and I decided after our travels last October to treat my aunt to a trip to Krakow for her Christmas with a trip to Auschwitz/Birkenau & Salt Mines. Booking with KrakowDirect was excellent with direct email containing all information in regards to our trip and settling any queries or questions. We were collected at our apartment at 9:15 in Krakow Main Square at Apartment Rynek Glowny by our driver for the day, Martin. The first trip was to Auschwitz/Birkenau and took roughly an hour or so drive. The journey was pleasant as we chatted away to Martin about Poland and its surroundings and he passed on some knowledge along the way. When arriving at our destination, Martin had already organised our tickets and entry, whilst we had some hot drinks as the weather was -12!. We shortly met up with our tour guide and small tour group and were on our way. The trip around the first camp is an experience that one simply cannot put into words, but only suggest that others may travel and experience for themselves. The first part of the tour took around one and a half hours accompanied by a tour guide. On our exit we were met by Martin and our nice warm Mercedes van for the short trip to the second camp. We made the journey around the second camp and took in the surroundings and excellent knowledge of our tour guide once more. The snow and cold bite in the air added effect to the history around us. We made our way from the camps and headed for the Salt Mines of Wielicka, which was around one hour thirty minutes drive. On our travels once more we enjoyed chatting to Martin, our driver, about our experience so far. Arriving at the Salt Mines, Martin told us that it\\\'s common to attend a nearby restaurant for lunch as part of our trip, however today was a celebration day in Poland and a Catholic celebration therefore the Salt Mines were closing sooner than usual. We had more of an appetite for history than food so we soldiered on with our tour. Martin sent us in to have a coffee and relax for a short spell whilst he braced the cold and once more arranged our tickets and entry. We began the tour accompanied by our tour guide and group. The Salt Mines were beautiful to the eye, packed with history generations deep. The tour took around the two hour mark and once again by an excellent tour guide. We were met by our driver Martin once more, as darkness fell upon us we drove our short journey back to Krakow. The tours were both excellent and interesting, accompanied for the day by a delightful, helpful and pleasure of a gentleman Martin, who my aunt, girlfriend and I could not speak more highly!. For anyone looking for a hassle free trip, without the stresses of booking then look no further than KrakowDirect Tours, they are organised, friendly and professional.

Thank you KrakówDirect for providing such an efficient service, and taking all the hassle out of arranging our transport to and from the hotel. Your drivers were waiting for us, ahead of time, and we had an informative and relaxing drive to and from our hotel. Our private tour day to Auschwitz-Birkenau & Salt Mine was also excellent. Our driver David was very helpful and knowledgeable. He arranged our admissions to the camps and Salt Mine to match up with the schedule we wanted to follow. I cannot recommend your services highly enough. We were very impressed by the by the professionalism of your drivers and the quality of your Mercedes vehicles. Many thanks for making us feel so welcome on our first visit to Kraków.

Had a wonderful tour with Krzysztof (Christopher) this past week. He was waiting in our hotel lobby at 9am and the car was just outside. The Mercedes van was spacious for our group of five (could have been 7) and was impeccably clean. Krzysztof gave us all of the information on the logistics for the day at the start, and was willing to accommodate our group with and extra drop off point and getting us to a cash machine to pay for the tours. As we drove he shared his knowledge of the country, local area, our tour, and so much more. We had plenty of questions for him as well and he was great for answering anything that came to mind. He went beyond the duties of simply driving us from tour to tour: showing us into security at Auschwitz, standing in line at the salt mines, guiding us into the restaurant for lunch, etc. Krzysztof truly made us feel VIP and the cost for the private tour for the day was well worth it!

Dear Paulina I would like to thank you for your help with the airport transfer to the hotel & the excursion to Auschwitz/Birkenau. It was very easy to find the driver, Lucas, at the airport on arrival. He was friendly and brought me to the hotel in no while. I was supposed that he knew that I would have a visit to Auschwitz with KrakowDirect on 16th November as well. Also about the excursion trip to Auschwitz/Birkenau I was very enthusiatic. Very good, friendly and helpful driver, Yaro. He spoke English very well and explained us everything so it was easy to find and to do everything. The guide at Auschwitz/Birkenau was perfect! He gave us a lot of information and had the time to do the excursion. So thank you very much to have given me a wonderful time in Krakau & surroundings.

Hi My husband and I have just returned from our 3 days in Krakow, we used Krakow direct for flight transfers, Auschwitz and Schindlers factory. I would like to tell you that we were very impressed by the service you provided and the professionalism of your drivers. We had Jacob, Matthew, David and Lucas. They were all very polite, courteous and punctual. I would especially like to thank Matthew and David who provided us with lots of information on Auschwitz and the polish history. Please can you pass on our thanks to both of them. I will of course leave positive feedback on Tripadvisor for you and will recommend your service to our fri ends.

Good afternoon Justyna, I wanted to thank you and all your team for really great service from beginning to end. I am so happy to have found Krakow Direct and have just created an excellent review on TripAdvisor, they usually take a few days to publish a review. I had booked my round trip transfers and the full day tour to Auschwitz, Birkenau and Schindler\'s Factory. Grateful for your services, regards from sunny Miami,