Client’s feedback Your opinion

Good morning, I just wanted to say thank you to you for your services whilst we were in Krakow. The drivers were great, on time and extremely professional and we will use you again next time we are in Krakow. Many thanks

Neill & Jan Richards

Good Afternoon, Just a quick email to thankyou for your services. I have never dealt with such a professional company. Drivers were very friendly who spoke very good English and the overall service we recieved was A+++++. Never late for any pick up. Really impressed. As soon as I land back in England I will not hesitate to leave feedback for you. We look forward to dealing with you again in the near future. Kind Regards

Clare Parsons

Would like to say thank you indeed to Zygmunt for an excellent service you provide us today. We have a fantastic day and gained so much knowledge about Pope John Paul II s life and his work and devotion for the people of Poland and for his beloved country. Once again thank you and highly recommended!

Grace. October 2018

Dear Friends in Krakow I would like to take the opportunity to express my thanks for your kind cooperation and assistance. My group was delighted to be guided by well experienced drivers. They were helpful during these days. Beside the drivers, I also would like to thank you for your excellent Office staff. I never got such a good and prompt feedback on my mail requests. Everything was well coordinated and organised. Thank you.

Lukas, August 2018

Hi Just a quick note to say thank you for a fantastic time we had in Krakow A massive thanks to all your drivers for our transfers who were punctual, polite and made sure we all had an amazing experience Would definitely recommend your company Take care

Janice, October 2018

Pawel personality and professionalism was a wonderful experience for us yesterday. Thanks again and best wishes to both of you.

George and Debra

Good afternoon Justyna, I just wanted to email to advise that the service we received from Kraków Direct was outstanding. Our flight on Saturday evening arrived 30 minutes early and your driver was still there to collect us .Again the driver arrived to collect us on Sunday morning for our Auschwitz tour promptly and the van was clean , comfortable with TV screen which worked perfectly .On our return to the airport your driver again arrived promptly, introduced himself and got us to the airport without any problems . All journeys we had booked with yourself went smoothly. I would have no hesitation in recommending Kraków Direct to everyone and anyone visiting Kraków. Outstanding service which we appreciated very much and made our trip to Poland very enjoyable.

Thanks very much, Pauline

Hello, I would just like to send a quick message in regards to our tour yesterday as we had an excellent service. Our driver was very helpful and lovely and his happy personality was a great addition. We had a smooth day with no delays and were kept well informed and we were well looked after at all times. If you could pass on our gratitude we would be very grateful and we will be sure to recommend you to our friends. Once again thank you.

Kelli-Marie Johnson

A quick note to say that all of the guides provided by Krakow Direct were excellent, and we will highly recommend the service to other travellers. We want to specifically mention Matthew, the young gentleman who guided us on the “food tour” on Monday, September 3. He was knowledgeable, enthusiastic and it was delightful to spend time with him. He was intuitive about our preferences. It was a special experience.

Peter. September 2018

What a great service got a transfer to and from our hotel then done auschwitz and the salt mines trip in one day! Our driver Christopher was really helpful and kind! Highly recommend

September 2018

Buenos días Magda, solo comentaros que el tour Auschwitz-Birkenau y las Minas de Sal estuvieron genial, muchas gracias por el trato y los servicios prestados, en especial al chofer Martin (si no recuerdo mal su nombre)...... Recomendaré vuestra empresa a todo el que vaya a viajar a Polonia. Por último comentar que tenéis un país muy interesante y se come muy, muy bien, hemos regresado muy contentos de nuestro viaje. De nuevo gracias por todo. Un saludo.

Rafa Garcia

Excellent service, we are very happy to have booked with Krakow Direct our transfers from and to the airport and the tour to Auschwitz Birkenau. Great comfortable vans for our family of 7, friendly english speaking drivers, always on time. When back to Krakow we will definitely call you again. Thanks!

August 2018

Good morning Just to say thank you for your excellent service during our stay in Krakow. Immaculate vehicles, helpful staff and great customer service. Kind regards

Angus and Tabitha Kaye

Hello Krakow Direct We have recently had a 5 day trip to Krakow which was fantastic. This was greatly helped by your company who provided pre booked taxis and trips. Can we thank you for being a very professional and honest company and everything was on Time and all your drivers were very professional, polite and friendly. Also for your information the guide at the salt mine Joanna was also excellent. We will put you a good review on TripAdvisor and also recommend you to friends and family. A big thank you to you and please pass on our thanks to your drivers.

Andy Hall. July 2018

Just wanted to give you all a big thanks for your service yesterday on the AUSCHWITZ BIRKENAU & SALT MINE Tour. Great driver but I always forget names, (but he spoke a little Norsk) really great that you had reserved tables at the resturant for all of us, a nice surprise. I will be back in Krakow and I will for sure use your services again!

Kind regards, Bertil. July 2018

Today we had the pleasure of being driven to and from the Wieliczka Salt Mines by your driver Lukasz Kajor. My girlfriend and I are travelling from Australia and Mr. Kajor gave us excellent, personal recommendations about the best restaurants, pubs, and attractions in Krakow, as well as an efficient round trip from our destination. We wish the very best for him in his studies as we know he is driving as both a part time job and to live out his passion for vehicles, and wish that he be recommended as one of your best drivers to many future passengers. Sincerely,

Jamie Leigh Miles and Rhyan Zeschke. July 2018

Good morning, I wanted to say thank you. On the evening of the 21 June we were let down by our intended tour provider. As your office opened at 7:30 I called you. I spoke to a lady who managed to get us on a tour of Auschwitz and the Salt Mines for that day and a little over 20 minutes later we had been picked up. The whole day was fantastic and whilst we were able to say thank you to the driver, I did not get the chance to thank the lady on the phone. Please forgive my ignorance as I didn’t get your name, but you helped make a good trip into an amazing one and a bad experience with one company into a superb one with yours. I will always recommend you guys. From the couple at Hotel Krakow Residence, THANK YOU!!!

Mark and Eva

Just wanted to say that we went on your Auschwitz-Birkenau tour today, 21 June. We were picked up from the Radisson Blu Hotel and the whole day with our guide was fantastic and well organized. But the star of the show was Michael/ Mikhael (hope I have the spelling correct) who was our driver. You cannot ask for a more dedicated and passionate person. He should be the guide for the whole day with his inspiring passion and incredible love and knowledge of Kraków and surrounds! Thank you very much and kind regards

George and Anna

Hi! I just wanted to pass on my gradiute towards your company and staff after our tour on Saturday 16th June. We booked last minute for the Auschwitz-Birkenau tour the day before. We were well informed by email and phone about the internery of the day and pick up. We were picked up right outside our apartment right on time in a fabulous spacey and fairly new Mercedes 6 seater by our lovely driver Jacob. The taxi bus then dropped us back to exactly where we wanted. We were blown away by how well organised and presented it was. I will be recommending this company to my friends and family when they come to visit! Kind regards, A very happy customer

Emma Dillon :)

Hi Magda, I just wanted to say how much we enjoyed our tour with you on 1/06/2018 Your staff couldn’t have been nicer, with Jora driving us around in such comfort and being so helpful and charming. Isobel Cox was our guide at Auschwitz and Birkenau her knowledge and compassion was so heartfelt and professional my friend who is a guide herself here in Ireland was most impressed too as was my teenage son who took it all in And at the salt mine Tom was wonderful too. The lunch was delicious. Thank you so much again, I will be recommending your company to everyone.

Best wishes. Emma, June 2018

Just a quick note to say thank you for the excellent & friendly service you provided during our recent trip. You came highly recommended and we were not disappointed. Many thanks

Paul, June 2018

Dear KrakowDirect I just wanted to give you two thumbs up. Last Sunday I was being driven by one of your drivers – unfortunately I can´t remember his name – but he picked me up in Czestochowa and drove me to Krakow Airport. He was very punctual – he actually came before time. His English was excellent, which made it possible for me to have an enjoyable talk with him. Two weeks ago I got a ride with a man who I had to ask whether he could stop the car since I was getting car sickness due to his driving, so I was a bite worried about booking at KrakowDirect. But your driver, I didn´t experience anything like that. On the contrary. It was an enjoyable drive with him, and you should be proud of having him working for your firm. Just wanting to share my positive experience with you, a

Linda, Denmark

Dear Krakow Direct, Just wanted to send our deepest thanks for making our visit to Krakow so special via your tours. Our short break started with an efficient airport pickup by Thomas. Simon was there on promptly on Friday morning to take us to Auschwitz and the Salt Mines, followed by Tom on the Saturday who took is to the Polish Air Force museum and Schindler’s factory tour. All capped off with Matthew’s transfer back to the airport on Sunday evening! All provided friendly, excellent service using modern comfortable vehicles, well done Krakow Direct! Will definitely recommend you to my friends and family! Kindest regards,

Stuart Scott

Dear Krakow Direct, Thank you very much! We did your Auchwitz tour and Salt Mine tour and then used your company for our airport transfer. Jakob was our driver for all three of these and he was wonderfully helpful and efficient. I just wanted to say thanks very much! Kind regards

Liz Brockmann

Dear Krakow Direct Just wanted to say thank you for an amazing trip today.. and a very special Thanks to our Guide Bart! He really made a difference and made sure we had the Best trip beyond our exception. He did an amazing job and we sure appreciate it. You are lucky to have such a competent person in your company!

Mvh. Anita Johansen and Family.

Bonjour, Nous tenions à vous remercier pour l\'organisation de notre visite. Ponctualité du chauffeur et des visites. Tout fut parfait. Merci à votre chauffeur! Nous ferons de la publicité pour votre agence, très professionnelle! Bien cordialement

Philippe PIOUF

Myself and my daughter were recently in Kraków last week and we used your company for airport transfers and a full day trip to auschwitz and salt mines and the driver was excellent. He was so professional throughout the day, very friendly and was happy to help make our trip very enjoyable. I would definitely recommend your company on trip advisor and to friends. Thanks again for making our holiday a fantastic trip.

Karen, March 2018

Hi I would like to thank you for the trip you arranged for us over the Easter period. From beginning to end it was handled in a very professional way. Both tour guides we had were marvellous, especially Jakob who took us on the Schindler’s tour etc. It was our first time in Poland, what a lovely Country it is and we hope to return. Kind Regards

Debra

Hi there I just want to thank you for a wonderful service when we were in Poland! The driver was very friendly and helpful and made the day very enjoyable. I will recommend you to all my family and friends and hope to use you again next time I’m in Krakow

Kelly Meharry

Dear Agata, Paulina and all others, Thank you very much for arranging our visit to Auschwitz on March 25. Your driver Pieter was perfect on time, a very good and relaxed driver. No hurry, just perfect. Also the guide you arranged, Hallina Jastrzebska, was very nice and new everything about Auschwitz. We had a wonderful day, thanks to you. So, once again, thank you very much and maybe we will come back. Best regards

Aart

Hi Agata, Just a quick note to thank you and our driver for helping arrange our Trip to Krakow. We had a great time and will be coming back. Thank you

Tom

Just want to say thanks so much for everything you organised for our trip excellent service drivers were great i will be highly recommending your company

Sharon, March 2018

Hi just want to say a huge thank you to you and the drivers that looked after us on our recent visit to Krakow. Drivers where always on time very friendly and helpful. Will recommend your company to any friends or family travelling to Krakow in the future. Thank you all

Kieron, February 2018

Just wanted to say what amazing service you have given from initial enquiry to amendments to actual service in Kraków. Your staff is a credit to the company. I will be leaving a 5* review on TripAdvisor and wish we could deal with more efficient companies as Kraków Direct. Many thanks again.

Suzanne, February 2018

Thank you so much for all your help. All our drivers were great, really helpful and nothing was too much trouble for any of them. The tour we booked although very thought provoking was very well organised & thought out. The English speaking guide was very well spoken & knowledgeable. Our driver on the tour was absolutely lovely a very up beat personality and again very knowledgeable. I wouldn\'t hesitate to use your company again when visiting Poland.

Belinda, February 2018