Client’s feedback Your opinion

Both my husband & I felt the experience was fantastic. More importantly, Peter our guide made our day memorable.

Leeann Cowie

I used your company for airport transfers and 2 trips I’d just like to say a big thank you for an excellent service you provided for us and your driver Jacob was absolutely fantastic thank you once again

We are back in Denmark from our trip from Krakow. We would like to say that we are very satisfied your company, Everything was done very professionally, also the guide was very good. We were very impressed by the driver Michael. He was on time both days and was waiting by the car that was cooled by aircondition. He handlet the tickets and followed us all the way and was waiting for us when finish. He was also a good guide and told us about the sites on the way. We are very satisfied with your company and we will recommend you to all we know who are going to Krakow. We are going back to back to krakow and will contact you next time.


Just a quick note to thank you for the very good service and arrangements you made on my behalf. Our driver, Lukasz was very friendly and helpful. I would not hesitate to recommend your company to anyone coming to your beautiful city. Once again, thanks a lot.


Dear Magda and all the team at Krakow Direct, Thank you for all the help, advice and guidance for our stay. We had a wonderful time and thank you all so much for the superb service. Will recommend you highly to others and hope to visit your lovely city again! With thanks and best wishes


Dear Anna Before we leave Poland I wanted to take the chance to thank you for your amazing help during our time here and leading up to our travels in Warsaw and Krakow. I can’t recommend your company highly enough. I will write a review on TripAdvisor passing on my compliments. Our driver this morning, Peter, was excellent. Punctual. Knowledgeable. Cheerful. Professional Thank you. We look forward to returning to this beautiful country before too long. Please thank our guide Anna (Auschwitz-Birkenau tour) for her knowledge and respect. She conducted the tour in such a professional way. We missed the opportunity to thank her personally or to tip her as she left the bus before we did.

Margaret Pollard

Just wanted to let you know we were delighted with the excellent service we received this afternoon with the airport pick up and onto the salt mines. Lucas was extremely helpful and friendly. Thanks

Julie Mc Closkey

A quick note to you and the team. Thank you for helping to organise our trip to Krakow. We had the most amazing time and everyone we met from your organisation was brilliant; friendly, knowledgeable and keen to make sure out experience was as best as possible.

Lorri Davis and Harvey

Thank You for the great tour in Auschwitz-Birkenau last Sunday. Thank You Mateus, the best driver ever. You were polite and exactly on time. Last but not least, almost new minibus on route. We will see You later again in the saltmines. Marko

I will be recommending the company as it has been faultless and the drivers excellent.


We recently used your company for both our airport pick up and drop off, and a trip to Auschwitz. The service we received was excellent. The drivers were all super helpful and really friendly. Would highly recommend! Thank you again for a fantastic service.

I cannot speak highly enough of the fabulous service we received from Krakow Direct last weekend, 14 June 2019. We booked airport transfers, a trip to the salt mines, Auschwitz and the Schindler Museum. They picked us up and returned us to our apartment exactly on schedule and the drivers were knowledgeable and courteous. I would recommend Krakow Direct to anyone.

Dear All Staff I am writing this on behalf of all my family & friends who have recently used your services. The efficiency of the reply to e-mails from the office based staff, to the punctuality & kindness of all the drivers used on our recent trip to Krakow and Slovakia has been truly outstanding & it’s been a pleasure to have used your company. We will be recommending your services & when we return will be using the transport services again. Once again ‘Thank You’ on behalf a very happy group of people.


Thank you. We have just returned from our trip with Marcel which we enjoyed very much.


May I take this opportunity to thank you for a wonderful smooth service and all drivers very courteous and knowledgeable. Our driver for Auschwitz tour was tremendous and a credit to your company. I will recommend your services to anyone visiting Krakow.


Want to send extra thanks to our driver to the airport Cracow tonight. He was extremely polite and nice! Thank you!!!

Juha Teilas

Thank you for making our stay in Krakow stress free. From driver knowledge, punctuality and comfortable travel you helped to make our visit a real pleasure I will definitely recommend to our friends and family who wish to visit Krakow Thank you


I booked two trips with you (Auschwitz and Salt mines) and would like to compliment you on the professional way you led the trips. Your drivers were professional, knowledgeable and polite at all times. A credit to your company.


Dear Kasia Just a quick note to say thank you very much for your assistance in organising these trips for us. Both went very well and we were impressed with the service given and assistance and extra information by the two different drivers we had. This was particularly helpful as I went with my elderly parents, so the extra attention to my mothers pace was much appreciated. We thoroughly enjoyed our visit and would not hesitate to recommend your services.


We went on the Krakov Salt Mine tour and everything was extremely well organised. The tour guide at the salt mine was very informative and the driver of the minibus was very courteous and helpful.

We have just returned from Krakow. We arranged airport transfers and a visit to Auschwitz-Birkenau. The drivers were punctual or early, polite and very professional. I had to change the booking twice due to accommodation changes by However the customer services manager (Mariana) was very patient and forwarded the new confirmation very quickly. A great service and I will recommend you to anyone visiting Krakow in the future. Thank you.

Thanks so much, and thank you all for the excellent service. It was a perfect welcome to Poland!


Myself and my boyfriend booked the combined Salt Mines and Auschwitz Camp private tour in 1 day. Michael was our driver for the day and we couldn\'t recommend him more. He gave us so much information and was so helpful throughout the day and so accommodating. He was so lovely and made our trip an amazing experience. Excellent tour guides in both sites would highly recommend.

Thank you so much for the tours. Mum and Dad spoke highly of all tours. The service from start to finish has been excellent and I will leave positive feedback on-line. I cannot thank you enough.


Thank you to Jacob for a wonderful trip on saturday 25th may to auschwitz and salt mines. Nice touch to have a table booked in a restaurant at the salt mines so we could have a meal. Would recommend this service, top class.

Sally, May 2019

Used your company 15th to 19th May. Trip to Auschwitz and The Salt mine. Paul was our Driver to Auschwitz and Thomas was the driver to the salt Mine. They were both fantastic. Very polite and helpful. Very friendly. Both trips were amazing. Our transfers to and from the airport were on time even though our plane was late arriving. Both drivers were helpful and courteous. Will most certainly use your service again next time my wife and I visit Krakow. Thank You.


I just wanted to pass on compliments from Dad and Mum, as well as having the BEST time. They have said all guides and drivers were polite, courteous and genuinely nice people. So thank you once again :)

Tess Middleton

Thank You for all your service whilst I had my group in Krakow on the 9th – 12th May 2019. The transportation, tours and staff were all fantastic and a real credit to your company. You made sure my group was well taken care of and any issues we faced were dealt with promptly and professionally, which I am extremely grateful for. I will certainly be recommending your company to any other of my friends or colleagues travelling to Krakow.


Hello, We would all like to thank you for the arrangements you have made for us while we have been in Krakow. Everything has been superb and could not have been better. It has given us a memorable trip. We hope to have the chance to return to this beautiful city.

With our thanks, Tim and 9 friends

We have just returned from our holiday in Krakow, we had a great time! We used your company for our airport transfers, a trip to Auschwitz and also the salt mines. Every time the driver was ready and waiting for us, they were all polite and friendly and the vehicles were immaculate. Special thanks to Peter who drove us to Auschwitz, he was so knowledgeable and fabulous company, a real asset to you. Anyway I wanted to let you know how pleased we were with everything, your service has been excellent from the first time we spoke to you, how easy it was to book and pay for the tours, the office staff have been excellent, so helpful! I will be reviewing you on trip advisor too, I can’t fault your service and will most definitely recommend you to anyone who come to Krakow. Thanks for everythin


Great services!

Jan Tara, May 2019

I would like to thank Michael for making our trip so enjoyable while in poland last weekend.He was so professional and friendly throughout the day.I would highly recommend Kracow direct to anybody wishing to book tours.

Catherine, April 2019

Hello we are at the airport now thanks to a great service provided by yourself so I want to take this opportunity to thank you for such a professional service on both occasions we used you on our visit to krakow . I will have no hesitation in recommending you and will be writing a very positive review about your service

thanks again garry

Dear Weronika We recently came to Krakow for a short holiday and enjoyed your beautiful city very much. Our hotel, The Betmanowska, was very comfortable, in a great location with friendly and efficient staff who made us feel very welcome. We would like to thank you for your friendly and professional manner in dealing with our transfers and tours, they all worked perfectly. We would gladly recommend you to anyone thinking of travelling to Krakow. Thank you once again. With kind regards

Jonathan Pollard

I wish to give you all a big thank you for the superb and professional service that was given yo us on our stay in Krakow starting from our pick up Derek Saturday our driver Peter to Saltmines and ourday to Zakopane and baths with Paul everything was punctual and thanks once again and also our pick up back to the airport.

Regards Laura Cutajar