Krakow Direct - About Us
Professionals in Krakow Transfer & Tour Services

About us

KrakowDirect is a team of professionals who will make your tour into an unforgettable experience. Our approach is simple: we listen, evaluate and create a service tailored exactly to your needs. We promise to turn your trip into an affair full of comfort, adventure and expertise!

Make most out of your Krakow trip

Our vast offer of Krakow tours, day trips and transfers will satisfy even the most demanding customers. We also arrange custom tours for any destination of your choosing. We offer full assistance throughout your visit starting from the airport terminal. Everything regarding transport, ticket purchases, guides and translators is handled by us – all you have to do is show up and embark for your great Krakow adventure.

Icon created by SmashIcons -

We’re professional tour guides with 15+ years of experience.

KrakowDirect has official licences for passenger transit and tour operation issued by the Government of Poland. We also keep an extensive insurance package to ensure our clients’ safety and well-being.

Icon created by SmashIcons -

Thousands of satisfied customers verify our quality.

With 4000+ excellent reviews on TripAdvisor and over 800 five-star reviews on Google, we have a reputation for going above and beyond to meet our clients’ expectations.

Icon created by SmashIcons -

Payment options are easy to use and secure.

We’re working with PayU to provide you with modern, PCI-encrypted online payment solutions. For your convenience, we allow payment via a variety of ways, including card (Visa, Mastercard, AmEx), Google Pay, online banking and more.

Discover the iconic tourist destinations near Kraków

We provide an intuitive online booking system – everything is transparent and you’re always just a few clicks away from hiring our services. Whether you wish to take a stroll around Krakow or visit one of the many historical sites around Lesser Poland, KrakowDirect is your best bet.

Enjoy a safe and comfortable experience

Experience the comfort of our deluxe vans and minibusesour fleet consists of 45+ premium Mercedes-Benz vehicles, all of which are modern, comfortable and air-conditioned. Our English speaking drivers are always friendly, courteous and helpful. They know the ins and outs of the Royal City of Krakow and are always willing to give you some advice on how to make your stay in the city more special. They also undergo extensive training to make your journey safe and worry-free.

KrakowDirect provides premium private transfer services from Krakow Airport to Kraków

Book in advance or go with the flow

Flexibility is our mantra – we are capable of customising your experience so that you can enjoy your stay in Krakow to the fullest. If you prefer to plan your trips in advance, you’ll enjoy a great amount of early booking deals. Meanwhile, the more spontaneous travellers can rest assured with our generous cancellation policy.

KrakowDirect customer service

We’re always here to help you out

Our customer service is unmatched – they’re always here to guide you through the process of taking your guided trip and solve any potential issues. We work hard behind the scenes to coordinate every last detail of your trip and save you from any sort of hassle.

Listen to thousands of satisfied customers

Our prices are reasonable and competitive. There are no hidden charges – we offer flat rates for all our services. That way you always know what you pay for in advance. KrakowDirect supports plenty of secure, online payment options, including card payment, Google Pay, online banking systems, and more. With 4000+ positive reviews on TripAdvisor and a 4.9 rating on Google, we are confident in our ability to provide a truly premium service without breaking the bank.

“Absolutely amazing day out with this company. From start to finish, our day was very enjoyable. We had a call the day before confirming time of pick up, no waiting around, very prompt. The trip was very well organised and the timings were perfect, enabling us to have plenty of breaks, if needed.”

⭐⭐⭐⭐⭐ 5/5
-Naomi, Google Reviews

“An excellent service. Booking was easy, their communication was excellent and the driver was very friendly and informative. An excellent trip – I would highly recommend.”

🟢🟢🟢🟢🟢 5/5
-Jane, TripAdvisor

“Amazing trip! Martin is an exceptional driver! He maneuvered the bus with incredible precision that just blew my mind! I got the chance to talk with him a few times and we had some great discussions about European geography and relations between countries. He is very polite and speaks English extremely well.”

⭐⭐⭐⭐⭐ 5/5
-AJ, Google Reviews

Our story

KrakowDirect was founded in 2008 and has quickly grown to become one of the most prominent premium tour operators in Poland. Thanks to the innovative use of technology and lack of compromise on quality, we have thrived on the local travel market for over 15 years.

Photo from 10th anniversary of KrakowDirect
Client Browser: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like GeckoClientIP: time: 20240622064421