Client’s feedback Your opinion

I wanted to thank you and say how impressed I was with the service me and my friend received last week while in Krakow. We took a trip to Auschwitz and also the Schindler Factory afterwards. The service was amazing and we were met by another driver to take us to the factory and he was efficient. I work for TUI a global travel brand and i was so impressed with you guys so thanks so much !!

During our Trip to Krakow we used Krakow direct for; *transfers to and from the airport, * Aushwitz- Birkenau tour. Each of your drivers where polite and very professional and the trip was perfectly organised with great communication throughout right from the initial booking! We couldn’t be happier with the exceptional customer service you provided. We will definitely be using Krakow Direct again.

We have just returned from our trip to Kraków, would like to thank you for impeccably service to and from airport and a special mention to Maciej and Conrad who were with us for the trips on Saturday to Auschwitz, Birkenhau and the Salt Mines, very friendly, nothing too much trouble and very helpful throughout the day. Extremely good employees to have. We will be going on Trip Advisor and will be highly recommended your company to friends and family. Would also also like to thank you for your quick responses when we've emailed and telephoned you, particularly Marianna. Many Thanks

I would strongly recommend the Auschwitz Birkenau Private tour if you visit Krakow. Peter our driver was very polite, professional and knowledgeable. His enthusiasm about his country was lovely to see not only did he advise on things we learnt a lot about Poland and Auschwitz. Peter added lots of little touches like helping us get in , sort the radio headphones and even got us a lunch so we could eat in his car on the way to the 2nd camp as you only get a 15 min break between the tours. The car was a modern BMW which was comfortable , Peter also drove very professional no speeding etc. We will return to Krakow and request Peter for the Salt Mine tour as well because we run out of time.

Brilliant company use them to go to auschwitz and the salt mines both excellent tours our translate at auschwitz was brilliant there driver where very nice to thank you for our trip

Dear Anna Just wanted to thank you for our trip today. Our driver arrived promptly and was very friendly and helpful. Although in some ways a very sad trip because of the destination it was carried out very efficiently and was very well organised. Thank you again and please pass on our thanks to your driver.

Hello, I have to give you feedback about out airport transportations and Auschwitz-Birkenau tour. - Guide at tour was excellent & spoke good english - Our drivers were very polite and we had a good conversation with our driver when we arrived. He gave us a lot of good hints for our trip ! Also the tour driver guided us extremely well ! Return back to the airport was fast. All the transportations were on time. Please tell to all your staff to keep on this same attitude in the future too ! We are planning to visit Krakow another time, too, and we are using your services for sure (e.g. salt mine tour and airport transportations) and recommending to the others your company also.

Hallo Krakow Direct, Last week we were a group of people, who have engaged Krakow Direct for airport transport to hotel and return to airport. Also a trip to Auschwitz and Birkenau. Will you who receives this mail shut up in the office: WE WHERE SO SATIFYED WHIT KRAKOW DIRECT – YOUR ARE PROFESSONEL J On behalf’s of my group and myself – thank you!!!!!

Thank you for a great travel to the Salt mines in Krakow. Michael is a fantastic informative and positive man. And his english is fantastic!!! Much better than the guides in Auschwitz, they are not always easy to understand... Have been there 3 times. We will be back

To all the Customer Services Team We would just like to say thank you very much to all the team at Krakow Direct for your professionalism and helpfulness in booking the excellent tours we took recently whilst visiting your beautiful city. The whole experience from the initial enquiry was excellent! Michael, Peter and Alexandra our tour guides were all fabulous and an absolute credit to your company, as are all the staff responsible for booking the tours – great customer service thank you. Our sincere thanks and appreciation to all of you. Keep up the good work!! We will highly recommend you and hope to visit again in the near future.