Client’s feedback Your opinion

Hi, I meant to write to you last week thanking you and your company for the excellent service we received whilst in Krakow. The quality of the coach and the professionalism of your drivers was perfect. It made our fantastic visit even better knowing that we had no worries whatsoever with our transport. I would recommend your company to everyone.

Hi, I wanted to take this opportunity to thank you for the curteous and professional service we experienced from Krakow Direct on our recent trip to Krakow. I would especially like to mention the drivers we had - Martin, Zbigniew and Jack - they were extremely polite and helpful and as representatives of your company, they certainly deserve credit. We will definitely recommend your company to anyone travelling in the future. Kind Regards, Susan West

It has taken us a while to make a comment but all we can say is our second visit to Krakow was made extra special by the service we recieved from your company. Having found your site by chance we pre-booked our airport/hotel transfers and trips to Auschwitz/ Birkenau and to Zakopane. We cannot praise Marcin our trip driver enough for his promtness, willingness and Polish lessons!His English was exceptional and his enthusiasm to our needs was much appreciated.A lovely young man and a credit to your company. We would not hesitate in using your services again or passing on your good name as a reliable company.

What a fantastic service! It was so good to be met at the airport and taken to our hotel by a friendly driver in a very comfortable vehicle.We visited Auschwitz and the Salt Mines and each time the service we received was exemplary. Thank you.

Excellent service. We used your company for airport transfers and a tour to Auchswitz/Birkenau. All the drivers were on time, polite and informative. Your vehicles were also very roomy and comfortable.

We recently visited Krakow and used KrakowDirect for our airport transfer and you also arranged for us to visit Auschwitz & Saltmines all in the one day. The service we received was excellent and all off the drivers spoke excellent english and nothing was too much trouble for them. They advised us on restuarants and places of interest worth visiting. I would strongly recommend using this firm for any transfers or visits that you might want while visiting Krakow

Dear Krakowdirect, all your drivers were very pleasant and informative. The vehicles were all of an excellent standard and drivers were very punctual for airport transport and tours. I will recommend you to anyone making the journey to Krakow for complete peace of mind and relaxation factor. Hope to come back to spend more time in your beautiful city.

A totally fantastic service, very reliable, very pleasant, as two women travelling alone our driver (Tom) made us feel very safe and protected and was so informative and helpful. Perfect English and just knows everything to make your trip successful. Thouroughly recommended and great value.

Hi, this only to inform You that we have been very very safisfied of ur service and assistance during our trip in Poland from Mar 12 to 15. Martin has been an excellent driver, always on time, very friendly and helpfull giving us all kind of information about Polland and the cities we have visited thanks to your Company. We hope to return to Poland which is a wonderful Country and have the opportunity to use your Company again.

Good Afternoon, i just wanted to drop you a quick line to say thank you very much to you, your company and your drivers. On arrival we were meet in the arrivals hall and taken to the two mini buses where 18 cold beers awaited our arrival. The transfer was quick and the drivers answered any/all questions and dropped us at the front door of the hotel where upon they gave me the receipt for the beers. On departure the drivers arrived early and took us swiftly back to the airport ready to check in. A really great experience from start to finish. Excellent service all round and truly excellent value for money.