Client’s feedback Your opinion

I have just returned from Krakow, and wanted to thank Krakow Direct for making it sure an enjoyable trip. We used the service for pick up / drop off to the airport and for a trip to Auschwitz and the salt mines. Each time the drivers were early, very polite, and professional. I had also checked out other tours to Auschwitz and Krakow Direct were cheaper than other companies.

On behalf of our small party, I would like to thank Krakowdirect for the excellent service provided during our visit last weekend. Everyone was punctual, polite and friendly. Please pass our thanks to Martin, Paul and Lucas. We very much enjoyed visiting your city.

Dear KrakowDirect, I just wanted to send you a note to thank you and your team very much for your assistance during the recent trip to Krakow by my boss and his wife. They were immensley impressed by the service they received. The driver was excellent. If they do visit Krakow again in the future then rest assured we will be in touch again. Thank you once again, you made organising the trip really simple and hassle free!

I wish to thank you for the great service we received . Great driver , great Vehicle, Fair price would recommend to anybody visiting the area

Dear Sirs, my son and I, would like to thank you for the very good service your drivers gave us. They were nice, spoke good English and were entertaining. We are surely going back and we will choose for your firm again.

Dear KrakowDirect, Thank you for the service you provided with our transfers and tours. It was very professional and left us at ease knowing we could rely on you. Jack was especially helpful during our Sunday tour. Thank you also for the offer of help when our travel agent let us down on Friday - it was a worrying time when we had booked and paid for our accommodation only to discover the hotel had closed. Our agent moved us to another hotel without informing us! I will definitely recommend your services to others who are planning a trip to Krakow.

Thank you very much for such an efficient service. We used you for both our transfers to and from the airport and would thoroughly recommend your company.

Thank you for your excellent service. We booked airport transfers through you online and also the Auschwitz-Birkenau trip and you were always on time, no problems and excellent drivers. Thank you again for making our trip to Krakow memorable.

KrakowDirect, Apologies for the delay in thanking you for making my visit to Krakow last week an outstanding success. Your driver Marcin was highly professional and very friendly. His timekeeping was impeccable, the vehicles were always clean and well presented, he was extremely knowledgeable of Polish history, geography, culture and politics and was well able to give full explanations to whatever we asked. He also was able to give us good recommendations for restaurants. Marcin is an excellent asset to your company. I am a licenced chauffeur and Tour Guide here in Ireland so I know what I am talking about. I and the three friends who were with me will all return to Krakow in the future and most likely we will bring others. When we do, either together or as individuals, we will only use your services for ground transportation and most likely we will be looking for Marcin. But more of that in the future. For now, thank you again for an excellent professional service and please pass on my comments to Marcin.

I have worked in Krakow for some months and regularly booked KrakowDirect for my airport transfers to Katowice. The service has always been good value and reliable. I would like to explicitly stress the exceptional level of service and customer orientation. I was even notified about changes in airline schedule (would probably have missed my flight otherwise). I highly recommend KrakowDirect.