Client’s feedback Your opinion

I used Krakow direct for an airport transfer. I emailed initially as I wanted something clarified and Cuba dealt with my query in an efficient friendly manner and I was able to book the transfer with him through email. We were collected on time and the driver was courteous and friendly. The car was clean and comfortable. An excellent service.

Just want to say thank you for the wonderful service on picking us up and dropping us back at the airport. Both drivers were first class. I will definitely recommend your company Many thanks again

During our Trip to Krakow we used Krakow direct for; *transfers to and from the airport, * Aushwitz- Birkenau tour. Each of your drivers where polite and very professional and the trip was perfectly organised with great communication throughout right from the initial booking! We couldn’t be happier with the exceptional customer service you provided. We will definitely be using Krakow Direct again.

We have just returned from our trip to Kraków, would like to thank you for impeccably service to and from airport and a special mention to Maciej and Conrad who were with us for the trips on Saturday to Auschwitz, Birkenhau and the Salt Mines, very friendly, nothing too much trouble and very helpful throughout the day. Extremely good employees to have. We will be going on Trip Advisor and will be highly recommended your company to friends and family. Would also also like to thank you for your quick responses when we've emailed and telephoned you, particularly Marianna. Many Thanks

We are at the airport now to go home, thank you very much for looking after us. Everything we booked with you was handled & carried out professionally. I will be recommending you to anyone who is coming to krakow. Thank you again

Hello, I have to give you feedback about out airport transportations and Auschwitz-Birkenau tour. - Guide at tour was excellent & spoke good english - Our drivers were very polite and we had a good conversation with our driver when we arrived. He gave us a lot of good hints for our trip ! Also the tour driver guided us extremely well ! Return back to the airport was fast. All the transportations were on time. Please tell to all your staff to keep on this same attitude in the future too ! We are planning to visit Krakow another time, too, and we are using your services for sure (e.g. salt mine tour and airport transportations) and recommending to the others your company also.

Hallo Krakow Direct, Last week we were a group of people, who have engaged Krakow Direct for airport transport to hotel and return to airport. Also a trip to Auschwitz and Birkenau. Will you who receives this mail shut up in the office: WE WHERE SO SATIFYED WHIT KRAKOW DIRECT – YOUR ARE PROFESSONEL J On behalf’s of my group and myself – thank you!!!!!

Dear Natalia I wanted to write and say thank you for our trip on Saturday. Tom was a most wonderful guide and driver for us. He was courteous, professional, knowledgeable and very facilitative towards us throughout the day. He made the day special and memorable for us. Please will you show management and Tom this email. We will recommend you to any friends travelling to Kraków in the future. Our airport transfers were also great.

Fantastic, we used them for pick up and drop off from the airport as well as the salt mine tour and Auschwitz, the driver was very informative very helpful and always on time... it has made our visit to Krakow a fantastic easy experience.. A big thank your from all of us..

I want to thank you all for the amazing, perfect work the people in your office did !