Client’s feedback Your opinion

We booked two tours with you and I have to say from the initial enquiry to being dropped off after the second tour was absolutely perfect. The staff are incredibly polite & extremely helpful. Michael, our driver sorted our tickets, introduced us to the tour guides at the various destinations and met us after each part of the tour, plus the vehicle was very clean. It took away any stress so we could concentrate on enjoying the tours. I would highly recommend Krakówdirect. Thank you.

Just to say thank you to everyone for an excellent service, we did 2 trips and an airport transfer and had 4 drivers overall. They were very professional and friendly and everyone in the group was very impressed. We had a fantastic stay in Krakow and your excellent service made it even better. Thanks again.

I would like to email and let you know how happy we were with the tour of aushcwitz provided sunday 26/01/19. Our driver Michael arrived promptly on time and provided knowledgeable and excellent service throughout the entire day. If you are to show this email to Michael I sat in the front of the vehicle with him on the way home where friendly and insightful conversations continued Once again thank you and we will definitely reccomend your company to our friends and use you again if we are to return to Krakow. Many Thanks Alex

Great Service. Would highly recommend this company for Airport Service and for Tours. Punctual and Polite Drivers.

Just wanted to say a big thank you for your service. Your drivers were lovely and very polite, we will definitely be using you again when we return to Poland. Thank you again

Hi, I’ve just returned to Ireland with my boyfriend after a trip to Kraków. We were blown away by the service we received from you guys. The taxi to and from the airport was so clean, comfortable and warm and we had a lovely driver from the airport to the hotel. We also booked the day trip to Auschwitz and the salt mines on Sunday and our driver was Michael. Michael is excellent at his job and looked after us very well, we couldn’t have asked for better. We learned so much in one day and we felt as if we could relax knowing we were in safe hands with Michael and he Was very informative. We have just returned and are already planning our next trip to Kraków! Thanks for making our time more enjoyable and thank you Michael for making everything run so smoothly.

A great big thank you Krakow Direct, and especially Anna in the office. You all made our trip for 7 customers so smooth. From the airport pick up and return in clean comfortable vehicle with very attentive drives . The your tours to Auschwitz followed by the Salt mines the next day. Another member of the party had booked separately for your Folk trip which was a gain a great show.This company really deliver and make your holiday so easy 10/10

During my holidays to Kraków I spent 3 days with Kraków Direct tours. I am surprisingly glad to tell how excellent tours they made. Everything was easy and the drivers (read quides) spoke excellent English. They even offer audio and quide book with my own language, Finnish. Extra thanks to Mihael, who told much extra information while driving and while stopping to show interesting things. Happy new year!

Just want to thankyou for your service in this week it was awesome. I cant make another review on facebook. Coz i already did one. The drivers were really helpfull and awesome in every way they ara Karol and Marcel. Thanks again guys till the next one

Dear Krakow Direct I have just returned from my short break in Krakow. We booked Krakow direct for both the Airport Transfers, and our trip to Auschwitz and the Salt mine. I cannot recommend krakow Direct enough, what a fantastic company. All three drivers, were smart informative ,on time, polite, helpful, the office staff were helpful, even helped us when we had a problem with our travel agent. Thank you so much for a great service, the best. Hope you all have a wonderful Christmas Tony and Sue.