Client’s feedback Your opinion

Hello, I would just like to personally thank you so much for you super efficient service I received while booking my trip from Ireland. My family and I would like to personally thank Matthew for an amazing day trip he made us feel super comfortable and couldn\'t have done more for us. His English was outstanding which made our trip extremely easy to understand. When we arrived he introduced us to our tour guide which was another amazing experience without her we would have been lost within the understanding of the tour. Again thank you all so much especially Matthew and our tour guide for all they did I will be highly recommending your company.

Hi Joanna, Just a quick note to say many thanks to our great driver over the weekend! Turned up on time and was very informative for the questions we had and gave us a few tips to make the most of our time in Krakow!

Can i just take this opportunity to thank you and your staff for a great experience and true professional attitudes to there jobs, i will not hesitate to recommend you to all my friends and family, if and when they decide to visit the beautiful city of Krakow. A special thank you to Mathew, what a great employee. Thank you!

Hi Paulina Just a quick email to thank you so much for arranging our tour. Our bus driver was Martin who from beginning to end was a pleasure. Unfortunately our forget our tour guides name once we got to Auschwitz but he was incredible. Full of knowledge and a pleasure to deal with. Thanks again

Hi, Thank you for the superb service we received from yourselves from initial booking enquiry which was handled very quickly and professional to the friendly drivers that looked after us. Special mention to one driver think his name is Jacob he pick us at the airport and also at Zakopane and took us to the Salt Mines he was extremely polite and very helpful, credit to your company. Your superb services made my 50th birthday celebrations go perfectly. I have already recommended you to friends and colleagues.

Good Evening Joanna, I just wanted to E-Mail and say thank you so much for helping to make our trip to Krakow so stress-free and enjoyable. The booking process was brilliant and we really enjoyed the quality of service and the tours.

Just a thank you to your very professional staff on our recent trip to Krakow. We enjoyed our visit very much and we just wanted to let you know that your driver Michael was very efficient and very friendly. He was very knowledgeable also. I would highly recommend this company for your airport transfers and tours. Very professional.

This was our second return to Poland, Krakow after visiting last year. My girlfriend and I decided after our travels last October to treat my aunt to a trip to Krakow for her Christmas with a trip to Auschwitz/Birkenau & Salt Mines. Booking with KrakowDirect was excellent with direct email containing all information in regards to our trip and settling any queries or questions. We were collected at our apartment at 9:15 in Krakow Main Square at Apartment Rynek Glowny by our driver for the day, Martin. The first trip was to Auschwitz/Birkenau and took roughly an hour or so drive. The journey was pleasant as we chatted away to Martin about Poland and its surroundings and he passed on some knowledge along the way. When arriving at our destination, Martin had already organised our tickets and entry, whilst we had some hot drinks as the weather was -12!. We shortly met up with our tour guide and small tour group and were on our way. The trip around the first camp is an experience that one simply cannot put into words, but only suggest that others may travel and experience for themselves. The first part of the tour took around one and a half hours accompanied by a tour guide. On our exit we were met by Martin and our nice warm Mercedes van for the short trip to the second camp. We made the journey around the second camp and took in the surroundings and excellent knowledge of our tour guide once more. The snow and cold bite in the air added effect to the history around us. We made our way from the camps and headed for the Salt Mines of Wielicka, which was around one hour thirty minutes drive. On our travels once more we enjoyed chatting to Martin, our driver, about our experience so far. Arriving at the Salt Mines, Martin told us that it\\\'s common to attend a nearby restaurant for lunch as part of our trip, however today was a celebration day in Poland and a Catholic celebration therefore the Salt Mines were closing sooner than usual. We had more of an appetite for history than food so we soldiered on with our tour. Martin sent us in to have a coffee and relax for a short spell whilst he braced the cold and once more arranged our tickets and entry. We began the tour accompanied by our tour guide and group. The Salt Mines were beautiful to the eye, packed with history generations deep. The tour took around the two hour mark and once again by an excellent tour guide. We were met by our driver Martin once more, as darkness fell upon us we drove our short journey back to Krakow. The tours were both excellent and interesting, accompanied for the day by a delightful, helpful and pleasure of a gentleman Martin, who my aunt, girlfriend and I could not speak more highly!. For anyone looking for a hassle free trip, without the stresses of booking then look no further than KrakowDirect Tours, they are organised, friendly and professional.

My friends and I have just returned from Krakow and we would like to thank you all for playing a huge part in making our holiday so enjoyable. All of your drivers have been fantastic but special thanks got to Peter for showing us parts of this historic city we would have otherwise missed, sharing his knowledge of Krakow and it \'s past and present culture and genuinely being a pleasure to spend time with.I don\'t doubt we will be back and we will definitely be using your services again. Thank you

On behalf of my son & I may we thank you and your colleagues for your excellent service - your drivers Peter & Christopher are great ambassadors for Krakow Direct. Krakow, as a city, was a delight and in which we, as visitors, were made to feel very welcome where every we went. I will be back next time with my wife and we will recommend Krakow and Krakow Direct (as it was to us) to all our friends. Wishing you all a very Merry Christmas.