Client’s feedback Your opinion

Couldn’t fault any parts of this service. All airport transfers, transfers to different tours and simple assistance was second to none. I just say, Bartek, our driver and overall contact for any assistance, was absolutely brilliant. A real asset for the company and deserves every penny he gets. Top top man

Fantastic service. We were collected from krakow airport and brought to Zakopane. They were waiting for us in the airport and couldn’t have been more helpful. Correct carseats ready for our children. They stopped at the shop for us to get milk for our baby. On return home, they collected us from zakopane and brought us to Auschwitz and waited for us while we did the tour. They then took us to krakow airport. They were always on time and so helpful, stopping for us when the children needed to use the toilet etc. Pointing out interesting things along the way of the journey like famous towns and telling us about them. So friendly and so professional. We were very impressed and would most definitely use them again. We recommend them to anyone. Thank you to the boys for our very enjoyabl

I used company to help me organise many events during discovering Krakow together with my 62 colleagues from Denmark. Transfers from the airport, visit Auschwitz, visit Salt Mine, river trip, Jewish district, Wawel etc. Everything was perfect!!!! Guide Kamil deserved 5* from all of us. Full professionalism!!! Hardly recommended!!!

Pawel was an amazing man! Well versed in conversation, English was perfect, very nice attitude, and best of all extremely kind! I will use these services again and personally request for Pawel! Thanks for making my journey to Poland joyful and easy!

Hi, I hope you are all well, I had some transfers and 2 trips booked with you which I originally booked in March 2020 which was cancelled twice and rebooked. Well we finally got Poland on 31-10-2021 I would just like to say a massive thank you for your service, both transfers and trips was perfect. The 2 drivers who picked us up from the airport and took us back was very pleasant and helpful and very prompt. Both The drivers who took us to auschwitz and to the salt mines was very informative and very helpful making our trip an excellent experience Thanks stephen

Hello again Gabriela Your driver was absolutely on time at the Hotel Legend. He had gone inside and I was outside! A very nice ride to the Airport and a very pleasant driver. We had a good conversation. Thank you for my transfers. I am very impressed with KrakowDirect and your personal attention. I will recommend your service and of course use it again next time I visit Krakow.

Hello there , We are back in the UK now but wanted to say thank you for the service you provided . It was very professional and good value. If we return we will use you again.

This is just to say massive thanks to the company and to your drivers who are all equally nice and pleasant. Special mention to Simon who picked us up from the airport ~ he made a good impression to the company as he was really friendly, we warm up to him immediately. Michael who drove and guided us to Auschwitz-Birkenhau/Saltmine ~ he was also very pleasant. Raphael who drove for us to Zakopane ~ he was so patient with all of us, accommodating our multiple toilet stops and allowing us to change our itinerary last minute. And lastly Karol who took us back to the airport, he was also kind to allow us to change our pick up to an earlier time. They are an asset to KrakówDirect. They made our trips fun and enjoyable!

Want to say thank you very much for sending Jacob! He was absolutely amazing. He made our trip so much better plus he was extremely knowledgeable and friendly. We will recommend him and your team every chance we get. As well as when we return to Kraków.

Also to say you and all your colleagues at Krakow Direct provide and excellent service and our driver today Lucas was excellent, he was very nice/friendly and courteous I will be highly recommending your service. Thank you again.