Client’s feedback Your opinion

Pawel was an amazing man! Well versed in conversation, English was perfect, very nice attitude, and best of all extremely kind! I will use these services again and personally request for Pawel! Thanks for making my journey to Poland joyful and easy!

I just wanted to send you a quick email as I haven't had chance to write my trip advisors review yet. Your company is the best company I have ever dealt with. All the trips I booked were amazing and the communication between the staff and drivers with myself was nothing short of outstanding. I will recommend you to everyone I know coming to Poland Krakow. If I ever visit again I will be booking through yourselves. I can not thank you enough on how amazing everything was making my trip so special. Thank you again, I wish you all the best in your excellent company

Just a quick email to thank you and our drivers over the weekend. Everything went very smoothly and we very much enjoyed our trip. Your company is very efficient and I'd have no hesitation to recommend you to others travelling. Thanks again and hopefully we'll be back soon, perhaps for a summer time visit.

Hi, I hope you are all well, I had some transfers and 2 trips booked with you which I originally booked in March 2020 which was cancelled twice and rebooked. Well we finally got Poland on 31-10-2021 I would just like to say a massive thank you for your service, both transfers and trips was perfect. The 2 drivers who picked us up from the airport and took us back was very pleasant and helpful and very prompt. Both The drivers who took us to auschwitz and to the salt mines was very informative and very helpful making our trip an excellent experience Thanks stephen

We had booked 2 excursions outside Krakow with you via our hotel Amber Boutique Hotel and I wanted to tell you that we were very satisfied with your services. First of all, we went to AUSCHWITZ-BIRKENAU on July 2nd. The driver-guide picked us up on time in front of our hotel. I don't remember his name but he was extremely kind all the day. We had all the necessary explanations during the journey and at our arrival on site. For the second reservation, we went to mine salt the next day, July 03. And, good surprise, we were alone in the mini-bus with our driver. Mike was great and managed very well the mishaps we encountered on the road (accident on the way with intervention of the emergency services and helicopter) and thanks to him we were able to make the visit at the scheduled time. Moreo

Hello again Gabriela Your driver was absolutely on time at the Hotel Legend. He had gone inside and I was outside! A very nice ride to the Airport and a very pleasant driver. We had a good conversation. Thank you for my transfers. I am very impressed with KrakowDirect and your personal attention. I will recommend your service and of course use it again next time I visit Krakow.

Hello, Myself and my partner just wanted to say a big thank you for our amazing experience last week! We used your company for both our transfers and three days worth of trips, you were excellent in all aspects! Your staff were so friendly and warming and helped above and beyond! We would like to especially thank a lady called Paulina I believe she was called, she did our tour of Plaszow on Monday 7th September & Also our tour at the Shindlers Factory on Wednesday 9th September, she was so knowledgeable and really made our experience the best! Please pass on our thanks to her. I will definitely recommend your company and will most definitely use your company again when we visit again!

I would like to thank Matt for a wonderful service. Matt who took us to Auschwitz very helpful and informative. Also the staff at the office. It made our break more enjoyable. When we come back we will use your services again. Once again thank you Mrs Gail

Just wanted to thank you for the tour and in particular wanted to mention Michael who drive us there and back. He was very friendly and helpful, explaining everything clearly about where to go on arrival and departure. He also gave us extra information in addition to the video that was played on the way there. He did this in a way that was respectful to the nature of the visit but was also positive.

hi natalia, i would just like to thank you for making sure i got to visit auschwitz and the salt mine, michael was a very good host/driver, going beyond the call of duty, and looking after me, it was a pleasure to have him as company for the trips. thank you to yourself also for looking after me and keeping me informed. i hope to see you again sometime in the future.