Client’s feedback Your opinion

Hi Justyna Just want to thank you for a super service this weekend. Your drivers were very efficient and friendly. Professional service at its best. Thanks again Mick


Thank you for organising our trips around Krakow and making it such a memorable trip Thank you also to Jacob our driver who was with us from the start to the finish of our trip. He recommended a great polish Restaurant that we thoroughly enjoyed. I will be recommending your company to all my friends who want to visit Krakow. I hope to visit again too.

Betty, October 2017

Hi there, just wanted to say how superbly organised this trip was. Our driver (think it was Martin), was fantastic, polite, helpful, knowledgeable and made the visit. The coach was comfortable, and we would have no hesitation in recommending you guys to anyone who asks us. Thank you and keep up the good work.

Kind regards, Neil & Jackie Pritchard

I was very pleased with Jacob during my Airport Pickup and my visit to Auschwitz. He was an excellent driver, a very informative guide, professional and a pleasure to be with. I travel frequently and avoid participating in group tours because I enjoy the flexibility of a private guide. I can emphatically say Jacob is one of the best. Please thank him again for a job well done. Regards, Donald Johnson PS. I had a very good experience with during all contact with Krakow Direct.

Donald Johnson, October 2017

Hi I just want to say thank you for your efficient friendly services re transfers & electric car trip we had this weekend. I will certainly recommend you to anyone I know is visiting Krakow. Kind Regards


Hi, We have just returned from our visit to Kraków and wanted to thank you for the ease with everything we booked. From our pick up from the airport, two tours and return back to the airport, it went so smoothly. Many thanks to your office and drivers. Kind regards

Deborah Frost. October 2017

Since several people have worked with me on all these transfers; i would like to say THANKS!!!! All the transfers & drivers were perfect! We enjoyed our trip to Poland and Slovakia and your drivers made the trip the best. We would definitely recommend to anyone!!!! Many thanks,

Bob, October 2017

Hi, I just wanted to say a very big thank you for such a well organised and professional tour. The guide was excellent.

Many thanks Natalie, October 2017

Hi just want to say a big thank you for everything , chris our driver was amazing was on time and made our trips relaxed and very informative X Kind regards

Carrie Bessell

Dear Marlena I wanted to thank you and the team for such an efficient service. Driver was on time and very polite. Everything was perfect! I am looking forward to using your service again should I be back in Krakow.

Best Regards, Laura Pasetti

Good dah Malena; Thank you for all your help!The trip was great - only just great because it\'s Auschwitz/Birkenau. Martin was a fantastic host - please thank him again for us. I booked with you because of all the positive feedback I saw on TripAdvisor. Thank you. Enjoy your day!

Tanner, September 2017

Hi Magda, I would like to say a big thank you to you and your fabulous drivers who made our visit to Krakow last week so enjoyable. The transfers and trips were perfect, a most efficient and friendly service. Kind regards to you all

Sue Campling

Hi, Just wanted to say thank you so much for your excellent service. Our recent trip to Auschwitz-Birkenau will stay in our memories forever. Our driver Andrew was excellent. He was on time,funny and very courteous. Our guide Magdalena was brilliant. Couldn\'t fault anything. Would definitely recommend to friends and will use again if we come back to Krakow.

Thanks again, Donna September 2017

To Magda and Justna, I would like to thank you both for the wonderful help in organising our trip to Krakow, we have a wonderful few days and you even arranged the lovely sunny hot days for us. Our drivers Chris and Lucos were charming, and so helpful and it made our trip so easy to get all the tours and sights done in a few days. I will highly recommend Krakow direct to all my friends when travelling to Krakow. We will be back, Kind regards, Eibhlin


Great service, very flexible with pickup. Michael, our driver, was very knowledgeable, friendly and with a good sense of humour. He is a credit to your company. Would definitely recommend your company to friends and family visiting Krakow. Best regards Julie


Greetings: I wanted to send a message and thank you for arranging our tour on 14 August. Our driver Tymoteusz was a wonderful guide and we sincerely appreciate his conversation on a wonderful array of topics from Polish history to current agricultural practices. I am a professor and farmer in the US and was very happy to have his perspective on such a variety. You are fortunate to have Tymoteusz in your service and we are very grateful for his guidance. I will be happy to recommend KrakowDirect in the future.

All best wishes, Eric

Hi Magda, I want to thank you for arranging our tour guide Peter for today to Auschwitz/Birkenau. Peter was very professional , so knowledgable and totally helpful He provided a 1st class service and we couldn\'t have asked for more. Please pass on our grateful thanks to him for today . I will post my comments on Trip advisor re your company and the excellent service you provide.

Kind regards Eileen

Hello, we have really appreciated our Tour. It was very comfortable and our driver Michael was excellent, friendly and a very good source of information. I would recommend this tour and company to anyone. Thanks Michael!

I would like to thanks every one at Krakowdirect for providing us a lifetime tour to remember. Driver Andrew was very friendly and courteous. Our guide Magdelena was excellent and had a very good knowledge of all the history she explained to us.

Hitesh Thappa. August 2017

First class service, very professional organisation. Driver very courteous and our tour guide was fantastic.


I would like to make mention that we have experienced great service from your organisation. Everyone was on time, courteous, helpful and knowledgeable. I will definitely be recommending your company to any one who wants great service in their travels.

Carolyn Sztama. August 2017

Just a short email to say thank you for the excellent service given to us by your drivers, both for the airport taxis and the trips we went on with Michael to Auschwitz and the salt mines. The drivers arrived early each time and were very professional. I will not hesitate to recommend your firm in future.

R Smith August 2017

On 9.8. we went to Zakopane on a private tour with Timothy. He was a very good driver with excellent knowledge of the Polish history. He could also easily talk about other places we had visited in the world. We had some great conversations and would highly recommend him as a driver, in particular for a lengthy tour like ours.

Brigitte Marsh. August 2017

Chcialam bardzo podziekowac za profesjonalną obsługe. Kierowca ktory po mnie przyjechał był bardzo pomocny i miły. Bez proszenia pomogl mi z ciezkimi walizkami. Rzadko spotyka sie takich ludzi! Bede polecala firme gdzie tylko sie da :) trasa Porąbka - Katowice lotnisko

Dziekuje, Barbara

Just would like to give our thanks for our day today. Our driver was great, friendly and knowledgeable. He was great sorting us out at the various locations and then making sure we knew where he would be when we came out. My thanks again for such a great service and please thank our driver.

Regards, Samantha Cude. July 2017

Hello, The service we received was fantastic. Staff were very polite and spoke perfect English, were very prompt and really looked after us when we on the trips. I would highly recommend and the prices very competitive. Kind Regards


Marlena, Please pass on my thanks to everybody at Kraków Direct, especially Christopher who looked after us on our recent trip to Kraków. I will be recommending your company to all of my friends when they visit.

Many thanks, Peter Kay

Your drivers were great so knowledgeable and helpful and and so nice...This is the best company to book transfers and tours with they go the extra mile for their clients and prices are good..will return to krakow and will definately use them again..definately a 5 star service..thank you

Marina Summers. June 2017

Hi there I would just like to thank you for the service and all the drivers that have helped us over the past few days in krakow. All the drivers are more than helpful and we are very grateful. This is the second time I\'ve used your service and I will write a fabulous review when I get home... Thanks again and keep up the good work


We are now home from our short break in Kraków and I have to say your Company is second to none,from our taxi picking us up from the airport and then this morning our return trip,your drivers were on time and very pleasant and helpful. A special big thank you to Mathew who was our chauffeur for our visit to Auschwitz and the Salt Mines he was brilliant very informative and always looking out for us. We would certainly book with you again and recommend to friends. Thank you again for an all round brilliant service

Liz Curtis

Hi Magda, Hope you are doing well. I wanna say THANK YOU for all the services. Everything was perfect, exactly on time and the staff was very kind. Kind regards,


Hi Magda, Just returned home after our visit to your beautiful city. We would (all six of us) like to thank you for the wonderful service that you provided for us. We can\'t speak highly enough of your efficient, friendly, punctual and courteous service. Particular thanks to your drivers who were a credit to your organisation. We will be back, and your transport service will be at the top of our list ! Thanks again,


Hello, I just wanted to let you know that we had the most wonderful trip today. Conrad went above and beyond and we count ourselves very fortunate to have booked a perfect day with truly a perfect company. Thank you for all of your help and for allowing us to work with you. Kind regards


Hi Justyna, We have now returned home following our lovely holiday in Krakow. My message is to thank you for the service we received from you and the drivers during our stay. It was really professional and yet very friendly. You were most helpful and friendly on the telephone and on email and I thank you for that especially since we had almost no Polish language. Your drivers on both airport transfers and on our two excursions while there were lovely people - very friendly, knowledgeable and helpful. I would have no hesitation in recommending your company to anyone visiting your lovely city. Many thanks,

Vincent and Madeleine, May 2017

Déjà utilisé trois fois ces derniers mois et je vais l utiliser pour la quatrième fois dès demain ! Jusqu ici toujours un service parfait et une grande ponctualité !

ETIENNE Rudy. May 2017