Client’s feedback Your opinion

Dear Sirs, Last week we spent an enjoyable seven days in Krakow. Our enjoyment was greatly enhanced by your drivers and the efficiency of your Company. Our accommodation provider recommended another Company for our airport transfers. This Company failed to respond to our emails. I then found Krakow Direct on the internet and you responded to my email in twenty minutes. We then booked the transfers and tours to Auschwitz, Nova Huta and, after arrival, Zakapone. Whilst Auschwitz can never be enjoyable, your driver made sure that we experienced the day in the best possible way. For the Nova Huta tour we also had a guide who was excellent and made our visit most interesting. Our final, additional tour, to Zakapone was a beautiful day which your driver helped us make the most of. Cars were comfortable; drivers pleasant, helpful and punctual and with excellent spoken English. They are a credit to your Company. Whilst we are now retired, I spent over forty years in the travel industry, much of it arranging tours I am, therefore, well-qualified to judge your efficiency and service. Thank you and your staff once again.

Just back from a 4 day trip to Krakow, used your company for airport transfers and Auschwitz and salt mines tours,I must say the service was brilliant,your drivers were so polite and helpful and the promptness was outstanding.Have to say I will certainly recommend your company to anybody I know in Dublin who is travelling to Krakow for a visit

Hello Paulina, Just wanted to let your office know that we are now back from our trip to Poland which was a huge success. We have been very impressed with your company from start to finish. Martin and especially Peter were exceptional drivers - please thank them personally from us. Many thanks for everything.

I just want to say that I was very happy with service provided by Krakowdirect.com The trip to Auschwitz was well organised and Peter the driver was very knowledgeable and helpful. He is a credit to your company. The other two drivers, Jasiek and Marcin, were also very good. Krakow is very beautiful city and well worth visiting. I would definitely recommend Krakowdirect.com

Thanks for organising our tour to Auschwitz. The driver Lukas was great and everything worked to plan. I would also like to thank our guide who was excellent - very knowledgeable, great presentation/ communication skills, she really brought the tour to life with facts and examples of real people. Thank you.

Thank you for arranging our transfers and tours last week. Excellent company, organised, efficient and friendly. Would definitely use your company again.

Hello Paulina just a short Thankyou note for the first class way in which your company looked after us on our recent visit to Krakow , special Thanks to Lucas who escorted us to Aushwitz, my parents are hoping to visit next year so I will be using your company when I sort transfers & excursions for them, once again Many thanks

Thank you for all your help and information to make our trip so good. Your drivers were also helpful and friendly and always on time! With kind regards

We have just returned from visiting your beautiful City and would like to thank you and your colleagues for the quality and excellent customer service we received from both your drivers and the tour guides used. Your drivers were always on time, the vehicles used clean and we were always introduced to the guides upon handover. I cannot praise the service too highly and would certainly recommend your services to other visitors.

Many thanks to the K.D. team for delivering outstanding service on our recent trip to Krakow. Your drivers were polite, always on time and ensured everything went to plan. The tours to Auschwitz & the Salt Mine were professionally organised with your drivers ensuring everything went very smoothly. This is probably the best pick up and tour service I have experienced and would highly recommend you to anyone travelling to the Krakow area.