Client’s feedback Your opinion

To all the Customer Services Team We would just like to say thank you very much to all the team at Krakow Direct for your professionalism and helpfulness in booking the excellent tours we took recently whilst visiting your beautiful city. The whole experience from the initial enquiry was excellent! Michael, Peter and Alexandra our tour guides were all fabulous and an absolute credit to your company, as are all the staff responsible for booking the tours – great customer service thank you. Our sincere thanks and appreciation to all of you. Keep up the good work!! We will highly recommend you and hope to visit again in the near future.

Got to thank your company for an excellent tour service on Friday the 6th of September 2019, myself and my other half had a great time. And our driver Michael was amazing. He give us so much information some was actually better than we got on the tour. Michael thanks for a great and fun day. You really made it for us. Big hugs from BELFAST

Fantastic, we used them for pick up and drop off from the airport as well as the salt mine tour and Auschwitz, the driver was very informative very helpful and always on time... it has made our visit to Krakow a fantastic easy experience.. A big thank your from all of us..

I want to thank you all for the amazing, perfect work the people in your office did !

Used You for a trip to Auschwitz-Birkenau and an airport transfer. Excellent service both times - lovely friendly drivers , comfy clean cars. I will recommend you and definitely use again - thank you

Both my husband & I felt the experience was fantastic. More importantly, Peter our guide made our day memorable.

We used Krakow Direct for two visits to Krakow and the surrounding area. On the most recent visit, in 2019, we used Krakow Direct for airport transfers, a Czestochowa visit, and a custom-tailored research/trip to Szczawnica and Zacopane to locate relatives. Magda was great in offering us a unique experience and her communications were prompt and detailed. Dominic and Peter were great drivers, offering us historical and current information about the areas visited. I would definitely recommend Krakow Direct, and will use them again on our next trip to Krakow!

I used your company for airport transfers and 2 trips I’d just like to say a big thank you for an excellent service you provided for us and your driver Jacob was absolutely fantastic thank you once again

We are back in Denmark from our trip from Krakow. We would like to say that we are very satisfied your company, Everything was done very professionally, also the guide was very good. We were very impressed by the driver Michael. He was on time both days and was waiting by the car that was cooled by aircondition. He handlet the tickets and followed us all the way and was waiting for us when finish. He was also a good guide and told us about the sites on the way. We are very satisfied with your company and we will recommend you to all we know who are going to Krakow. We are going back to back to krakow and will contact you next time.

Just a quick note to thank you for the very good service and arrangements you made on my behalf. Our driver, Lukasz was very friendly and helpful. I would not hesitate to recommend your company to anyone coming to your beautiful city. Once again, thanks a lot.