Client’s feedback Your opinion

We are at the airport now to go home, thank you very much for looking after us. Everything we booked with you was handled & carried out professionally. I will be recommending you to anyone who is coming to krakow. Thank you again

Hello, I have to give you feedback about out airport transportations and Auschwitz-Birkenau tour. - Guide at tour was excellent & spoke good english - Our drivers were very polite and we had a good conversation with our driver when we arrived. He gave us a lot of good hints for our trip ! Also the tour driver guided us extremely well ! Return back to the airport was fast. All the transportations were on time. Please tell to all your staff to keep on this same attitude in the future too ! We are planning to visit Krakow another time, too, and we are using your services for sure (e.g. salt mine tour and airport transportations) and recommending to the others your company also.

Hallo Krakow Direct, Last week we were a group of people, who have engaged Krakow Direct for airport transport to hotel and return to airport. Also a trip to Auschwitz and Birkenau. Will you who receives this mail shut up in the office: WE WHERE SO SATIFYED WHIT KRAKOW DIRECT – YOUR ARE PROFESSONEL J On behalf’s of my group and myself – thank you!!!!!

Thank you for a great travel to the Salt mines in Krakow. Michael is a fantastic informative and positive man. And his english is fantastic!!! Much better than the guides in Auschwitz, they are not always easy to understand... Have been there 3 times. We will be back

Dear Natalia I wanted to write and say thank you for our trip on Saturday. Tom was a most wonderful guide and driver for us. He was courteous, professional, knowledgeable and very facilitative towards us throughout the day. He made the day special and memorable for us. Please will you show management and Tom this email. We will recommend you to any friends travelling to Kraków in the future. Our airport transfers were also great.

To all the Customer Services Team We would just like to say thank you very much to all the team at Krakow Direct for your professionalism and helpfulness in booking the excellent tours we took recently whilst visiting your beautiful city. The whole experience from the initial enquiry was excellent! Michael, Peter and Alexandra our tour guides were all fabulous and an absolute credit to your company, as are all the staff responsible for booking the tours – great customer service thank you. Our sincere thanks and appreciation to all of you. Keep up the good work!! We will highly recommend you and hope to visit again in the near future.

Got to thank your company for an excellent tour service on Friday the 6th of September 2019, myself and my other half had a great time. And our driver Michael was amazing. He give us so much information some was actually better than we got on the tour. Michael thanks for a great and fun day. You really made it for us. Big hugs from BELFAST

Fantastic, we used them for pick up and drop off from the airport as well as the salt mine tour and Auschwitz, the driver was very informative very helpful and always on time... it has made our visit to Krakow a fantastic easy experience.. A big thank your from all of us..

I want to thank you all for the amazing, perfect work the people in your office did !

Used You for a trip to Auschwitz-Birkenau and an airport transfer. Excellent service both times - lovely friendly drivers , comfy clean cars. I will recommend you and definitely use again - thank you