Krakow Direct Clients reviews - Check out our reviews!
Professionals in Krakow Transfer & Tour Services

Client’s feedback Your opinion

On behalf of my son & I may we thank you and your colleagues for your excellent service - your drivers Peter & Christopher are great ambassadors for Krakow Direct. Krakow, as a city, was a delight and in which we, as visitors, were made to feel very welcome where every we went. I will be back next time with my wife and we will recommend Krakow and Krakow Direct (as it was to us) to all our friends. Wishing you all a very Merry Christmas.

Richard & James Revell, December 2016.

Hi Joanna & Paulina, Just to let you know that everything went well last weekend. All drivers and the walking tour guide were there on time, were courteous and provided a brilliant service. I must admit that I was a bit concerned trying to organise 16 people on various tours but needn\'t of worried as everything went smoothly. We all had a fantastic weekend in Krakow and would recommend your company. Thanks again.

Bob. December 2016.

Thank you KrakówDirect for providing such an efficient service, and taking all the hassle out of arranging our transport to and from the hotel. Your drivers were waiting for us, ahead of time, and we had an informative and relaxing drive to and from our hotel. Our private tour day to Auschwitz-Birkenau & Salt Mine was also excellent. Our driver David was very helpful and knowledgeable. He arranged our admissions to the camps and Salt Mine to match up with the schedule we wanted to follow. I cannot recommend your services highly enough. We were very impressed by the by the professionalism of your drivers and the quality of your Mercedes vehicles. Many thanks for making us feel so welcome on our first visit to Kraków.

Mark and Penny November 2016

Had a wonderful tour with Krzysztof (Christopher) this past week. He was waiting in our hotel lobby at 9am and the car was just outside. The Mercedes van was spacious for our group of five (could have been 7) and was impeccably clean. Krzysztof gave us all of the information on the logistics for the day at the start, and was willing to accommodate our group with and extra drop off point and getting us to a cash machine to pay for the tours. As we drove he shared his knowledge of the country, local area, our tour, and so much more. We had plenty of questions for him as well and he was great for answering anything that came to mind. He went beyond the duties of simply driving us from tour to tour: showing us into security at Auschwitz, standing in line at the salt mines, guiding us into the restaurant for lunch, etc. Krzysztof truly made us feel VIP and the cost for the private tour for the day was well worth it!

Jesse Spielvogel. November 2016

Dear Paulina I would like to thank you for your help with the airport transfer to the hotel & the excursion to Auschwitz/Birkenau. It was very easy to find the driver, Lucas, at the airport on arrival. He was friendly and brought me to the hotel in no while. I was supposed that he knew that I would have a visit to Auschwitz with KrakowDirect on 16th November as well. Also about the excursion trip to Auschwitz/Birkenau I was very enthusiatic. Very good, friendly and helpful driver, Yaro. He spoke English very well and explained us everything so it was easy to find and to do everything. The guide at Auschwitz/Birkenau was perfect! He gave us a lot of information and had the time to do the excursion. So thank you very much to have given me a wonderful time in Krakau & surroundings.

Kind regards, Katrien Goessaert. November 2016.

Hi My husband and I have just returned from our 3 days in Krakow, we used Krakow direct for flight transfers, Auschwitz and Schindlers factory. I would like to tell you that we were very impressed by the service you provided and the professionalism of your drivers. We had Jacob, Matthew, David and Lucas. They were all very polite, courteous and punctual. I would especially like to thank Matthew and David who provided us with lots of information on Auschwitz and the polish history. Please can you pass on our thanks to both of them. I will of course leave positive feedback on Tripadvisor for you and will recommend your service to our fri ends.

Thank you once again, Simone Griffiths. November 2016

Good afternoon Justyna, I wanted to thank you and all your team for really great service from beginning to end. I am so happy to have found Krakow Direct and have just created an excellent review on TripAdvisor, they usually take a few days to publish a review. I had booked my round trip transfers and the full day tour to Auschwitz, Birkenau and Schindler\'s Factory. Grateful for your services, regards from sunny Miami,

Cathy. November 2016

We thought we should contact you to say how much we enjoyed our holiday in Krakow and the way your company contributed to this. We booked airport transfers and trips to the Salt Mines and Auschwitz. We had different drivers each time and all of them looked after us, they were punctual, polite and genuinely wanted us to enjoy our journey with your company. After both tours they asked if we wanted dropping off anywhere or whether we would like to be taken to our hotel.

Regards, Jeff and Sue Myers. November 2016.

I just wanted to send a short email to thank you for all your assistance last weekend. I travelled to Auschwitz on Saturday and the salt mine on Monday. The service Kraków Direct was first class, both drivers were excellent and I will recommend the company to all my friends and will definitely book you again when I return to the beautiful city of Kraków. I\'ve left positive feedback on TripAdvisor, which I\'ve attached below.

Many thanks, Harry Marsh. October 2016

Dear Paulina Just a thank you from Karen Clarke and Mark Clarke to your very professional staff on our recent trip to Krakow. We enjoyed our visit very much and we just wanted to let you know that your drivers were very efficient and very nice lovely people.

Karen and Mark Clarke, October 2016.

We were fortunate enough to have a private tour on the 21st of Oct to Auschwitz/Birkenau and Salt Mine with Marteen as our guide. We have traveled and toured all over the world, but none was more enjoyable, informative or pleasant than our adventure with Marteen. He is truly golden and was absolutely the correct choice!

Ed & PJ Sparks-Kroll. October 2016

Hello Just to let you know that Jacob our driver was very efficient and helpful and very friendly. He also recommended a very good restaurant for dinner when we returned to Krakow. Many thanks for being so helpful.

Regards, Edward Aspis. October 2016.

Hi, We have just returned this afternoon from a private trip to Auschwitz. Michael our driver for the day was excellent. He was punctual and looked after all our needs in a very friendly and professional manner. He also gave us lots of additional information and answered any questions we had. Thank you for super customer service.

Best regards, Alan and Elizabeth Haldane. October 2016

Just back from Krakow for transfers and tours Krakow direct are the best charlie and theresa

Charles Dinnes. October 2016

Hi Justyna, Just wanted to let you know what a fabulous time we have had in your beautiful city. Please pass our thanks on to all 3 drivers and also, if possible, to the guides we had. Your drivers were always punctual. Lucas, sorry not sure about the spelling, picked us up both on the Wednesday and Thursday and each guide that he chose for us was very knowledgeable and spoke very good English. The amount of information we received was well beyond what we would have learnt if we had just gone around by ourselves or perhaps with a larger group. I will definitely we telling everyone I know who is going to visit Krakow to use your company for any trips.

Once again thank you so much for your assistance. Ann Crowder

I had recently been in Krakow for just 3 days in a scientific meeting and I really wanted to know some of the main spots in my (spare) free time. I found krakow direct was the best option considering the pick up at the airport and private transport to the destination. We\\\'ve choose Auschwitz-Birkenau Tour and the driver Mathew was really great and patient. We only had about 3 hours to do all the tour and it was a memorable experience even without the guided tour. I truly recommend KrakowDirect for those who want to visit Krakow.

Ana Teresa Bernardo. September 2016

Hi Just to let you know that the driver and guide were excellent,we will recommend your services to family and friends. Thanks

Elizabeth Ashby, September 2016.

Just wanted to say thanks for your services last week in Kraków. All of your drivers were excellent adding information about Kraków and Auschwitz while driving us. We will definitely recommend your company to friends visiting Kraków. Thanks for all your help on our trip as we really enjoyed our time in Kraków.

Dale, September 2016.

Hello I am Michael from Ireland I went to Auschwitz on one of your tours to day Friday 9th sept I must say one of your drivers his name I think it was Martim what a lovely man he was very kind and he look after his guest 100 per cent also our tour guide at Auschwitz was very good his English was very good his name was Michele lovely man done his job very well just want to thank your Tour Company the best of luck ok Regards Michael from Ireland By the way I am staying house also very nice people working there they phoned your company .

Michael, September 2016.

Excellent service! I needed transport to the airport at very short notice and you were able to help. English speaking driver, immaculate car, friendly service, excellent value. Big Thank You!!

September 2016

Anna, I would, on behalf of my friends and myself, like to thank you for all your help during our recent visit to Krakow. Your help in arranging transport was really appreciated and your drivers service are excellent. All 3 drivers that we had throughout our visit were prompt, courteous and informative, friendly and smart, their driving was great, leaving us in total confidence of their abilities. We will ensure we recommend your services to anyone else that we know, that are planning on visiting your wonderful city and, of course, will be in touch when hopefully we return in 2017!

Thanks again, Mick. August 2016

Hello Joanna, Thank you. Everything went well and I\'m pleased with the places I\'ve visited and with the tour guides as well. I\'d like to compliment the driver John K., he\'s very professional and always willing to help.

Regards, Edwin Acosta. September 2016

Ciao Paulina The group has been very very happy about all the tour you have planned for them Everyone was very professional and kind Thank you so much for everything If we come to Krakow again, we\'ll use certainly your company Very kind regards

Luigi, September 2016

Hi Paulina, Joanna and Anna, We would like to thank you for your excellent service en comfort during our drive from Katowice airport on Friday, August 26, to Krakau and back again on Monday morning. Both drivers, Martin on Friday and Michael on Monday, were on time, friendly, helpful en polite. We would definitely recommend Krakau Direct as a reliable company to transfer you to any place you would like to go in Poland. Again thank you and maybe until another time when we visit Krakau.

Theo Jansen

Hi Anna, Thanks so much for all of your help, we had a wonderful time in Krakow. My friend is visiting this December and I\'ve recommended your company to him, especially Piotr (Peter?) the driver who took us to Auschwitz. If you can please pass on our gratitude for making a difficult day so informative, interesting and relaxed, that would be great.

Thanks again, Liz. August 2016

Hello, I just wanted to say thank you to your team for coordinating everything for us and to our driver, Mark, for the full day tour and transportation. We were all very happy with the service and will highly recommend you to our friends who visit Kraków.

Best Regards, Vijay Raju. July 2016

Hi KrakowDirect team, We are Kumars and were in Krakow earlier this week. Thank you very much for quickly arranging a private tour for us to Auschwitz-Birkenau, at the last minute. It was very well organized and smooth. Jacob who drove us was very polite and friendly and took care of us very well. The English guide was also good. Thanks again for making this trip possible for us. We are happy to post a TripAdvisor review about your company and will readily recommend you to our friends.

Best Regards, Kumars. July 2016

Amazing! Our driver was Michael and he arranged everything for us. Transport from and to the airport and our day in Auswitz and the Salt Mines. He was so nice and even helped us with contacting our residence

Carolien Smalbil July, 2016

Hi Justyna, Just a short note to thank you for your excellent and courteous service provided by yourself and your first class drivers especially Matthew who was very helpfull on our day out last Saturday, while we were visiting Krakow. We hope to visit again next year and will contact you before our next visit. Best Regards

John, June 2016.

Thank you and your staff for the wonderful service provided by you all during our stay in Krakow. The drivers and tour guides were superb and very professional. Yours gratefully.

Fred and Chris Garthwaite, June 2016.

A1 service. Pure professional in everything they did. Highly recommend!!!!!

Lucy. June 2016

Krakow Team, I would like to thank you all for making our trip to Poland, and Auschwitz, an ever lasting memory and one we will treasure. From the initial booking request, the backward and forward mails answering all our questions and agreeing dates, timings, tours available and booking it all for us, was both simple and easy. Your team, from Office staff who initially engage on these discussions, to the drivers who picked us up; Airport to Hotel and on our Tours, can only be viewed as truly professional. Everyone was polite, spoke near on perfect English, were very knowledgeable about the areas we travelled though and made our visit very pleasurable indeed. The most memorable is Peter, our Auschwitz tour driver, his knowledge and friendliness throughout the day made us feel very welcome in your country. We will come back to Krakow and will use your services again, I will be recommending you to my friends and family, any company who goes the extra mile to provide a service as good as yours, deserves our business.

Thank you all again, Regards Andy and Lee Craig. June 2016

Joanna, again thank you for a superb service. Our trip to Auschwitz yesterday was elevated by our driver, Peter. He was great, from start to finish, polite, friendly, extremely knowledgeable and helped make the day. When I get home I\\\'ll go to trip advisor and compliment your company on their website. I\\\'ll also be recommending you to my friends and family. Great service all round.

Thanks and Rgds Andy n Lee. June 2016

Hi Paulina, I just wanted to pass on a big thank you.Everything worked like clockwork. Both drivers where great. Thanks very much for making my visit a pleasant experience.

Cheers, Wayne. June 2016.

I highly recommend this company. We booked everything through them - airport transfers, Auschwitz tour and salt Mines tour. I echo other reviewers when I say that the company is well run, the vehicles are spotlessly clean and the drivers are friendly,punctual and knowledgeable. Special mention for Tom who took us to Auschwitz. Even my teenage son thought he was \\\"cool\\\".

June 2016

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