Client’s feedback Your opinion

Thank you peter, can you pass on my thanks to whoever it is necessary to, your drivers we have had for our trips have been suburb, Matthew and John, my experience of krakow has been one of great joy and today was a humbling experience, my holiday has already prompted my friends and colleagues from my work to book a visit to krakow and I shall promote your services to those with confidence of your great service.

Thanks again, Graham Chapman. August 2014.

Hi Peter, Just wanted to drop you an email to say thank you for the excellent service we received from all the staff at Krakow Direct during our stay in Krakow last weekend. We really enjoyed it and the excellent service we received made the stay even better. Please pass on our thanks to all the staff involved and thank you again for all your help.

Best regards, Darren Hatton. July 2014.

Hello and thanks a lot for your service. Special thanks to our driver Peter, who made our trip enjoyable and rewarding. We will recommend your services. Best wishes from Finland.

July 2014

Thank you very much for looking after myself and daughter over the past week. All of your drivers were friendly, knowledgeable and reliable. Nothing was too much trouble on both the trips and the airport transfers. I will recommend you to anyone visiting Krakow.

July 2014

i would just like to say a big thankyou for making our trip to Krakow very enjoyable.you are the best company i have ever dealt with for reliabilty and good drivers,especially Chris who took us on the auchwitz tour,he is a credit to your company and please pass on our apreciation to him .i will tell everyone i know when they visit Krakow that you are the company to use.five star service and thanks again.there were 5 males in our party that you picked up from the alexandra hotel on saturday 28th june.

June 2014.

Hi, Peter we have just returned to the UK following our four day visit to your beautiful city.I would like on behalf of all of us to thank you and your team for the excellent service your company provided.From our initial enquiry to our final drop off at the airport everything was carried out in thoroughly professional manner.Our driver Matthew was friendly,punctual,informative nothing was to much trouble.I will recommend Krakow Direct to friends and family.

June 2014

Hello, We have just returned home after a fantastic weekend in krakow, and I felt I must let you know your team of drivers have been absolutely fantastic! From the moment we were picked up from the airport, to our salt mine trip, then Auswitcz, then back to the airport, every one of the drivers has been so helpful and very professional. When we come back to krakow, we will definitely use your services again, and we will recommend you to our friends. Many thanks

Kind regards, Leanne Finch. June 2014

Hello this is just a short note to say thank you very much indeed for all your kind and very welcome help. Both Clare and I were very impressed with your high standards and professionalism. We shall certainly be using you again when we return to your fantastic country.

Kind regards, Mark and Clare. June 2014

Hi Peter. I just wanted to let you and your company know how pleased we were with your service in Krakow this week and especially how highly we think of your driver Lukasz Jaros. From the moment he picked us up at the airport to the moment he dropped us of - and with our trip to Auschwitz in between - he was courteous, polite, punctual, friendly, and helpful. His English is excellent and he went out of his way to make us feel at ease in Poland. He took the time to recommend restaurants and jazz clubs and to point out interesting things along the way. He provided us with bottled water and made sure we were always comfortable and safe. This was a working trip for me, one of many I take around the world every year. Wherever I go I employ companies such as yours and drivers such as Lukasz so when I tell you he is exceptional, you should believe me! I shall be posting something on Trip Advisor as well but just wanted to take the time to let you know personally what a fantastic employee you have. Don’t lose him!

Best wishes, Wendy Holden. June 2014

Hello Peter, This is just to inform you that we are very satisfied with your company’s best quality services. You had good quality cars, and the drivers were extremely polite, very good in English language, helpful – and handsome! Please forward our best regards and hugs to them : – )

Thanks again – kind regards, Pirkko Suomalainen. May 2014

Hello, Just to say a big thank you to all at Krakow Direct . Mathew was our driver for the Camp and Salt Mine Tour on Thursday . From pick up to drop off Mathew was helpful and informative , prompt and courteous to the four ladies in our group . We would highly recommend the service of Krakow Direct to anyone travelling to Krakow.

Many Thanks, Jozia Christopher. May 2014

We have now come back from a rainy but wonderful trip to your beautiful Krakow. We just want to say thank you to our 3 drivers Peter (from Airport 15/5), Christoffer (Auschwitz tour 16/5) and Matthew (to Airport 18/5). You were all very good drivers, spoke good English and we had lots of fun in the car with you all. Keep up the good work and maybe see you next year when will come back.

Best regards, Stig and Karin Lindholm. May 2014

Thanks to Martin for his help and information on our trip to Auschwitz. The vehicle was very clean and pleasant to ride in. We all would like to thank your company for an efficient service. Thank You

May 2014.

Hi Peter. We\'re home now, from an wonderful trip to beautiful Krakow, and I just wanted to email you to say thanks. The service from you guys was amazing, first class, and people could not have been more helpful. The driver, Peter, who took is to Auschwitz/Birkenau and the Wieliczka Kopalnia soli was fantastic, he made everything so clear and looked after us every step of the way. All was well and we had a great day (as great as such a place can be, anyway!). We hope to return to Krakow at some point, as we didn\'t get to see everything we would have liked to, due to time constraints, and I will definitely use your company again and recommend you to anyone else travelling there. Thnak you again for helping to make our trip so enjoyable, much appreciated! :-)

Kindest regards, Anne Wilkie. May 2014

Dear Peter, I would like to thank you and your team for making our visit to Krakow very enjoyable. Your drivers Lucas, Martin and Chris were helpful, courteous and considerate in their driving. They were very knowledgeable about Krakow and Poland in general which was very helpful and interesting to us. As the organiser of the trip I was very relieved that everything went smoothly and we were not disappointed with anything we did. Your vehicles were very comfortable and your drivers were always on time. Your management of the planned activities allowed us to enjoy them fully without the stress of wondering what to do and where to go. Once again thank you.

Regards, Lesley Waft. May 2014

Peter and other colleagues, One last \"thanks\" for making our trip to Krakow an unforgettable trip. We all enjoyed having you on our trip and all the information you gave !!! We had to little time to see all of Krakow, so maybe till another time in Krakow.

Thank You, Arno Baels. May 2014.

Me and my daughter to part in tours both to Auschwitz and Salt Mine and are very pleased to tell you how well you performed your tasks.

May 2014.

Dear Peter, great day....if a trip to Auschwitz can be so described. Eric arrived spot on time, the vehicle was excellent and Eric drove safely and considerately all the way. He enjoys conversation and it was interesting to discuss topics as varied as his children through to the situation in the Ukraine. Thank you for a good service for a fair price.

Regards, Mick Pawlak. April 2014

Peter - thank you. We had two great trips with a marvellous driver, Lucas. The first to Auschwitz where Simon our impressive guide took us on a tell it like it is and very moving tour of Auschwitz and Birkenau, From there we went to Schindlers Factory which is in fact a very well designed war museum which it would be possible to spend hours at. The second trip was up to the Mountains - where Lucas made sure we saw the best things in spite of the rain. This, it should be added was organised with about 12 hours notice over the Easter weekend so we were especially grateful. All trips should be like these. Five stars.

Alan Corcoran. April 2014

I would like to complement you on your fantastic service. We utilised both the Airport transfer and the Birkenau tour. In both cases the cars and drivers were worthy of praise and the guide at the camp was quite superb. Congratulations on an excellent service. Will use you again.

James Gibson. April 2014

Hi Peter, I have just returned to Scotland after our wonderful visit to your city. I would like to congratulate you and your company for the excellent service you provided. Your drivers were superb.

Thanks Again, Charlie McBride. April 2014

I just wanted to write to thank your team most sincerely for arranging this Salt Mine Tour for us. The arrangements you made went off very smoothly and efficiently. We were picked up from our hotel at the time stated and your colleague Martin drove us safely to the Salt Mine and ensured our tour guides were ready and available. Please pass on our sincere thanks to Martin for doing such an excellent job - were were very impressed by his professionalism and efficiency. Both the disabled and the normal tour were amazing and we were all so glad we had made the visit - and especially glad to have done so with such a well-organized and professional company. We will be happy to pass on your company details to any friends thinking of making a visit to Krakow in the knowledge that the will be well looked after. Thank you all so much for making our visit such a wonderful experience.

Kind regards, Marilyn Jackson. April 2014

Just wanted to write and let you know we made it back to Newfoundland safely. Your people did a fabulous job during our visit to Krakow. They were prompt and professional. We could not be more happy!

Terry. April 2014.

Hi Peter, I just wanted to say that everything was perfect for our trip on Saturday. Our driver John was a lovely chap and Marta our guide was just brilliant. Thanks for all your help and providing a 1st class service.

Kind regards, Lynne. April 2014

We have just returned to our hotel from our day visiting Auschwitz and The salt mines. On behalf of the group many thanks for an excellently arranged day - and a very courteous and informative driver in Martin, Many thanks and we will recommend you to anyone we hear of travelling to Krakow.

Regards, Ann Doyle. April 2014

I just wanted to write and thank your company for an absolutely wonderful tour of Auschwitz and the Salt Mine when we visited on 27th March. Both my husband and I thoroughly enjoyed every part of the day, from the drivers, to the guide and the trip home again. I really cannot praise you enough and have replicated this on Trip Advisor. We will return to Krakow and definitely use you again- we have also recommended you to friends and family, who intend travelling to visit Krakow soon.

Thanks again. April 2014.

I am writing to thank you for the excellent service we received from your company during our stay in Krakow. Our driver for both trips and airport greeting was John who was very reliable, courteous and informative. He was very helpful and assisted us to find places of interest. I will certainly recommend your company to friends and hopefully will be coming back to visit with my wife. I have also given you an excellent report on trip advisor. Thanks again

Best Wishes, Graham. April 2014

We would like to say a big thankyou to your company for looking after us so well on our recent trip to Krakow. The drivers were punctual and were very pleasant and knowledgeable, telling us parts of history on our way to and from the airport and on our trip to Auschwitz-Birkenau. We will certainly use your company again and recommend you to anyone that is visiting Krakow in the future.

March 2014

Hi All at Krakow Direct ! Just a polite message to say thank you from myself and my colleagues for the superb attention that you gave us on our visit to Krakow last week. Everything was perfect, the airport transfers, the day trips, the punctuality for pick-up and drop off, the staff had superb knowledge, a good sense of humour and were very polite. We will be returning to Krakow later this year and will contact you for our airport transfers and tours.

Best regards and a Big Thank you !!! Graham. March 2014.

I would like to thank your company for our tour of Auschwitz-Birkenau. Our driver Martin and our guide Anna were very good so thankyou once again for a memorable experience.

Kind Regards Sharon Scott. March 2014

I would like to say thank you to your office staff and drivers for the efficient way that our hotel transfers were done. Also thank you to all the drivers who were always very pleasant and helpful. We very much enjoyed the tour to salt mines and Auschwitz.

Ceri and Peter. March 2014.

I write to convey on behalf of my wife and myself our thanks and appreciation for the splendid service we received from your team. It most certainly contributed to the happy memories we treasure of our first visit to Krakow. The service was efficient, reliable and friendly underpinned by a high degree of professionalism. Please convey our thanks in particular, to the drivers who drove us on the various excursions. I would have no hesitation in recommending your company.

Kind Regards, Joseph. March 2014.

Excellent company to deal with. Extremely helpfull and knowledgeable staff. Highly recommended.

March 2014

We used Krakowdirect for our airport transfers and day trip to Auschwitz-Birkenau and have nothing but good to say about them. Service was brilliant, always on time and very reliable. Will use when we return and recommend to others to use as well. Also, Peter was very informative of places to visit on our next trip. Thank you for making out trip as enjoyable as you did.

March 2013.

Hi Peter, Thank you for your assistance with our recent tip to krakow, everything went like clockwork! Our three Drivers Christopher Martin and Peter were brilliant and looked after us really well giving us plenty of information and enjoyable conversations! Martin had to keep us entertained for the whole day on our visit to Lamsdorf and I thought he was very helpful and considerate in his efforts to show us as much of the history and layout of the camp as he could this was much appreciated ! Peter was excellent on the trip to Auschwitz/Birkenau and salt mines looked after us and made sure everyone new exactly what was happening, again giving us plenty of information and conversation. and the guide in Auschwitz/Birkenau gave us incredible amount of information about the history of the camp. The courtesy, efficiency and professionalism shown by the three of them is a credit to your company. Also thank you Peter for all your help and efficiency right from the start- You do what you say! I will have no hesitation in recommending yourself and your company to anyone in the future.

Kind Regards, David. March 2014.