Client’s feedback Your opinion

Hi, Just wanted to say thank you so much for your excellent service. Our recent trip to Auschwitz-Birkenau will stay in our memories forever. Our driver Andrew was excellent. He was on time,funny and very courteous. Our guide Magdalena was brilliant. Couldn\'t fault anything. Would definitely recommend to friends and will use again if we come back to Krakow.

To Magda and Justna, I would like to thank you both for the wonderful help in organising our trip to Krakow, we have a wonderful few days and you even arranged the lovely sunny hot days for us. Our drivers Chris and Lucos were charming, and so helpful and it made our trip so easy to get all the tours and sights done in a few days. I will highly recommend Krakow direct to all my friends when travelling to Krakow. We will be back, Kind regards, Eibhlin

Great service, very flexible with pickup. Michael, our driver, was very knowledgeable, friendly and with a good sense of humour. He is a credit to your company. Would definitely recommend your company to friends and family visiting Krakow. Best regards Julie

Greetings: I wanted to send a message and thank you for arranging our tour on 14 August. Our driver Tymoteusz was a wonderful guide and we sincerely appreciate his conversation on a wonderful array of topics from Polish history to current agricultural practices. I am a professor and farmer in the US and was very happy to have his perspective on such a variety. You are fortunate to have Tymoteusz in your service and we are very grateful for his guidance. I will be happy to recommend KrakowDirect in the future.

Hi Magda, I want to thank you for arranging our tour guide Peter for today to Auschwitz/Birkenau. Peter was very professional , so knowledgable and totally helpful He provided a 1st class service and we couldn\'t have asked for more. Please pass on our grateful thanks to him for today . I will post my comments on Trip advisor re your company and the excellent service you provide.

Hello, we have really appreciated our Tour. It was very comfortable and our driver Michael was excellent, friendly and a very good source of information. I would recommend this tour and company to anyone. Thanks Michael!

I would like to thanks every one at Krakowdirect for providing us a lifetime tour to remember. Driver Andrew was very friendly and courteous. Our guide Magdelena was excellent and had a very good knowledge of all the history she explained to us.

First class service, very professional organisation. Driver very courteous and our tour guide was fantastic.

I would like to make mention that we have experienced great service from your organisation. Everyone was on time, courteous, helpful and knowledgeable. I will definitely be recommending your company to any one who wants great service in their travels.

Just a short email to say thank you for the excellent service given to us by your drivers, both for the airport taxis and the trips we went on with Michael to Auschwitz and the salt mines. The drivers arrived early each time and were very professional. I will not hesitate to recommend your firm in future.

On 9.8. we went to Zakopane on a private tour with Timothy. He was a very good driver with excellent knowledge of the Polish history. He could also easily talk about other places we had visited in the world. We had some great conversations and would highly recommend him as a driver, in particular for a lengthy tour like ours.

Chcialam bardzo podziekowac za profesjonalną obsługe. Kierowca ktory po mnie przyjechał był bardzo pomocny i miły. Bez proszenia pomogl mi z ciezkimi walizkami. Rzadko spotyka sie takich ludzi! Bede polecala firme gdzie tylko sie da :) trasa Porąbka - Katowice lotnisko

Just would like to give our thanks for our day today. Our driver was great, friendly and knowledgeable. He was great sorting us out at the various locations and then making sure we knew where he would be when we came out. My thanks again for such a great service and please thank our driver.

Hello, The service we received was fantastic. Staff were very polite and spoke perfect English, were very prompt and really looked after us when we on the trips. I would highly recommend and the prices very competitive. Kind Regards

Marlena, Please pass on my thanks to everybody at Kraków Direct, especially Christopher who looked after us on our recent trip to Kraków. I will be recommending your company to all of my friends when they visit.

Your drivers were great so knowledgeable and helpful and and so nice...This is the best company to book transfers and tours with they go the extra mile for their clients and prices are good..will return to krakow and will definately use them again..definately a 5 star service..thank you

Hi there I would just like to thank you for the service and all the drivers that have helped us over the past few days in krakow. All the drivers are more than helpful and we are very grateful. This is the second time I\'ve used your service and I will write a fabulous review when I get home... Thanks again and keep up the good work

We are now home from our short break in Kraków and I have to say your Company is second to none,from our taxi picking us up from the airport and then this morning our return trip,your drivers were on time and very pleasant and helpful. A special big thank you to Mathew who was our chauffeur for our visit to Auschwitz and the Salt Mines he was brilliant very informative and always looking out for us. We would certainly book with you again and recommend to friends. Thank you again for an all round brilliant service

Hi Magda, Hope you are doing well. I wanna say THANK YOU for all the services. Everything was perfect, exactly on time and the staff was very kind. Kind regards,

Hi Magda, Just returned home after our visit to your beautiful city. We would (all six of us) like to thank you for the wonderful service that you provided for us. We can\'t speak highly enough of your efficient, friendly, punctual and courteous service. Particular thanks to your drivers who were a credit to your organisation. We will be back, and your transport service will be at the top of our list ! Thanks again,

Hello, I just wanted to let you know that we had the most wonderful trip today. Conrad went above and beyond and we count ourselves very fortunate to have booked a perfect day with truly a perfect company. Thank you for all of your help and for allowing us to work with you. Kind regards

Hi Justyna, We have now returned home following our lovely holiday in Krakow. My message is to thank you for the service we received from you and the drivers during our stay. It was really professional and yet very friendly. You were most helpful and friendly on the telephone and on email and I thank you for that especially since we had almost no Polish language. Your drivers on both airport transfers and on our two excursions while there were lovely people - very friendly, knowledgeable and helpful. I would have no hesitation in recommending your company to anyone visiting your lovely city. Many thanks,

Déjà utilisé trois fois ces derniers mois et je vais l utiliser pour la quatrième fois dès demain ! Jusqu ici toujours un service parfait et une grande ponctualité !

We were in Krakow last week for a few days. I had booked airport transfers, a tour to Auschwitz and a tour to the Salt mines from your company. I just would like to take this opportunity to thank you for well organized trips. I got very good service from you at the office and both our drivers; Andrew and Michael, were great. Both drivers were punctual, very helpful, very friendly and their English was excellent. Thank you on behalf of me and all my colleagues.

Good morning, I just wanted to email you with our thoughts from yesterday, the day was always going to be a tough one due to the subject of the tour. However as a group we would like to thank you for the experience you gave us, we found the tour guilds to be full of knowledge and with a great passion to deliver it in a calm and considered way. Our driver Conrad was a pleasure to spend the day with, we would highly recommend your services to any of our friends and family who visit this lovely city. Thank you again

Sadly going home to England now but just wanted to say you guys n girls rock!! Brilliant service we will spread the word about how good u are. Thanks to drivers Matt n John n all office staff. We luv Krakow x

My wife and her three sisters have asked me to convey to you and your company many thanks for the time they spent in your beautiful city, the airport transfers and visit to Auschwitz was made a pleasurable experience by your very courteous and knowledgeable staff. Thank you again and will be pleased to recommend you and your company to any one who is visiting Poland.

From start ( the office,booking), from on time collection, and about the best guide I have come across, I don\\\\\\\'t see how they can improve. I give them 10 out of 10.

Hi Magda, Just wanted to compliment you and your team on the excellent service you provided on the tours to Auschwitz and the Salt Mines and Airport Transfer. We felt very comfortable with the friendly and very helpful drivers, both whom were called Michael. and also the last minute booking made by our salt mine tour guide Michael for the airport transfer. Everything was so well organized, and we felt great confidence in Krakow Direct. When visiting a new country this is very important, I will certainly be recommending your services to anyone is visiting Krakow in the future. Thanks again

I would like to thank KrakowDirect for an excellent tour of the Salt Mines and Aushwitz-Birkanau and walking Tour of Krakow.Especially thanks to Paulina for the friendly e-mails and information prior to the tour.Our driver Piotr Maciag was an excellent and well read professional who was very conversant in English and showed great character through out. He was polite , very friendly and cooperative to meet our needs.Anna our guide at Aushwitz was very professional indeed and very knowledgeable about all aspects of the Aushwitz complex.Our walking tour guide Anna also was very friendly and conciderate. I have no hesitation in recommending your company to friends.Best wishes!

I would like to thank you for the professional service we received from you for our airport transfers and the day trip. Both drivers were a credit to your company. We will definately use your service again and recommend you to others.

Justyna Thank you for fitting me in on such a short notice! The tour was Great!!! And your driver was Wonderful!!! This has been such a great experience to my trip! Thanks for your help!

Thank you for such excellent service. Superb staff and we felt well looked after both on our airport transfer and on todays trip to the salt mines with Martin who was so interesting to talk to. Both gentlemen were informative, polite and welcoming.

My mum and I have just returned from our trip to Krakow and would like to thank you so much for your service. We have never visited Krakow before and your staff/company ensured we will visit again. From booking services before we arrived to the end of our trip we were given all the help and guidance we needed and on arrival were made to feel at home. Our trip was as stress free as we could have hoped, the drivers and tour guides as helpful as could be and we cannot thank everyone involved enough.

Hi, I am just emailing you to tell you how happy we were with our driver today. I believe his name is Marcin and I know it was his second day on the job. He was very pleasant, polite and took very good care of us. He was also chatting to us, making the journey fun and easy. Once again, well done to him and thank you.