Client’s feedback Your opinion

Hi Paulina and Anna I just want to say thanks a million for all your help on booking the taxis and tours we had an amazing time in Krakow. Your company is very professional and your drivers and tour guides were excellent thanks so much

Anne, March 2016.

My daughter took me to Krakow last week for a birthday treat and we would like to say a big thank you to David who picked us up from the airport. He took us to Auschwitz then the following day we booked to go to Zakopane. David spoke excellent English and was very knowledgeable we cant believe how much we saw and did during our few days in Krakow he was on time for every pick up and gave us so much information. Please pass on our thanks to him.

Diane & Rachael. February 2016

Hi Anna, I would like to take this opportunity to commend your company on the high calibre of your driver, Michael. Both on the pick up at the airport and the return journey from the hotel in the Czech Republic, he was punctual, arriving at the allotted time on both occasions. He had a good command of the English language and was thoughtful, courteous, considerate and had an engaging personality. It is not without some trepidation that you have to arrive in a foreign country to be met by a stranger and to have to spend three hours travelling in their company. Michael made the experience both comfortable and pleasant, he is a credit to your company. Well done!

Roy. February 2016

I would like to thank peter our guide today for what was an amazing trip. Peter was brilliant and made the trip very interesting. We found out lots about the polish way of life and peter seemed very proud of his history. Enjoyed it very much . Thank you again.

Louise, Andrew, Derek, Karen, Eoin and Evan. London and Dublin. February 2016

Dear Anna I just wanted to let you know how much we enjoyed the services of your guides and drivers. Each one was a professional in every way, and our knowledge of your beautiful city and the tragic history of Auschwitz, gained in such a short time through their expertise, made our short visit more than memorable. We will certainly recommend a visit to Kraków to our traveling friends and tell them to contact you first!

Louise. February 2016

Hi Joanna, I would like to say how pleased I was with your service both with airport pick up and Auschwitz tour. Your drivers are fantastic. Please pass on our thanks to John, Marchin and David your drivers. They were so polite and very professional and a credit to your company!!

Thank you, Charlene. January 2016

To all the staff, This is the first time my daughter and I have visited Krakow and it won\'t be our last. Before I booked the trip I used Trip Advisor to find out the best airport transfer to the hotel and also for the various tours we wanted to do. I have travelled around the world and I have never used one company for everything!! I did this as a result of all the positive comments on Trip Advisor. From the pick up at the airport to our drop off back at the airport our week\'s holiday was nothing short of outstanding!! You have a company where all the drivers (Two Peter\'s and Brian. Unfortunately we can\'t remember the name of the gentleman who met us at the airport, sorry) were extremely polite, easy to talk to and were there to make your tour/trip go without any problems. They all achieved this to an amazing first class standard. We booked to do the Auschwitz/birkenau, Salt mine, Schindler\'s factory and the shooting range!! There was one particular person I would like to thank personally and his name is Peter. We had a few very interesting discussions and I said this to him at the time that I learnt so much from him when he took us on the Salt mine and Schindler\'s tour but especially the shooting range day!! Nothing was too much trouble for Peter or indeed any of the other drivers. The shooting day was out of this world and it is something we cannot do here in the UK. It was run very well. I will post on Trip Advisor but in closing a BIG thank you to everyone at Kraków Direct for making this a very memorable holiday indeed. I will be back with my 2 sons and you can rest assured that I will be using your company again for everything. Best regards and wishes.

John and Kimberley Millbank, January 2016

Dear All, I am writing to convey my deep warm thanks for two wonderfully organised tours. Two superb drivers/guides Martin and Peter were both professional and friendly, interesting and fascinating, I feel what they both gave me was above and beyond. I am truly grateful. I was an alone traveller, never been to Poland and felt completely at home, I will most certainly be back and I will recommend your company. The team in the office answered my incessant! questions quickly and have helped me throughout thank you, I saw a friendly face every time I read an email and immediately from initially contacting you, a trust. This was a very important trip for me and everyone has helped make it all the more special and meaningful, my respect, regard and best wishes for your continued success. Once again, Thank you

Kind Regards, Amanda Baker. January 2016.

What a fantastic service! We booked several trips and each time the driver was there at the exact time. Michael, Christopher, Martin were so polite, helpful and made our trips most enjoyable. I would not hesitate to recommend this company to anyone. A first Class Service - Thanks!

January 2016

Hi, Just to say thank you for your services on our recent visit to Krakow. The airport transfer and tour you arranged all worked really well and your staff were very friendly and helpful. Krakow is a beautiful city and we really enjoyed our visit - thanks for your assistance.

Regards, Seona Carroll. January 2016

Hola,queria agradecerte todos los servicios prestados ,pues me demostrasteis que sois todos unos profesionales,fuisteis puntuales en los transfers y en cuanto a la excursion a las minas de sal quedamos gratamente satisfechos,tanto por la organizacion de dicha excursion,como por la guia y tambien comentarte que los chofers de los transfers fueron muy simpaticos y agradablesRecomendaremos vuestra agencia ,y como nos gusto mucho la ciudad y no descartamos volver en otra ocasion,seguro que nos pondremos otra vez en contacto.Un saludo y gracias por todo

Maria. December 2015

Merry Christmas to you all and thanks again to you all for ur great service. Michael, Marcin the drivers we had were great and so polite and Paulina you are always outstanding i tell all on trip advisor to use ur service and how good u are.

Thanks again, Greg. December 2015

Paulina, Thanks to your team for looking after us last week. Your service and staff are a credit to you. Faultless.

Best Regards, John Yates. December 2015

Good evening We have just returned home from Kraków what a beautiful place. We want to thank you for organising our trips - service and drivers were fantastic. We will recommend your company....

Wishing you a happy Christmas and good new year. Thornton and Smith, December 2015

Hi Anna, Thanks for organizing the tour for us. It was amazing. The best part of this was our driver/guide, Christopher who drives like a pro and gave us all necessary information. Thank you both for everything.

Regards, Andrei. November 2015

I would like to thank your company for the excellent service received on our recent visit to Krakow. From the airport and on our chosen trips we were looked after by very polite and knowledgeable drivers. All drivers made our experience enjoyable. Thank you all once again and be assured that when we visit Krakow in the future we will use your Company and of course recommend you to family and friends.

Dziekuje, Wendy Gough and party. November 2015

Hi Joanna Just a note to thank you for your very efficient service throughout my visit to Krakow. Your staff were always on time, very courteous and helpful. Please pass on my appreciation to them. Thank you also for your prompt replies whenever I had a query.

A very satisfied customer. Regards, James Byrne. November 2015

Hi Paulina, just a quick e-mail to say thank you for the way your company looked after us on our recent trip to Kraków. It was very professional especially the two drivers they looked after us extremely well, I would not hesitate to recommend you to any one I know going to that part of the world.

Thanks again, Martin Hammond. November 2015

Hello, We are now home from our trip to Krakow, which we enjoyed enormously thanks to your company. The organisation from start to finish was superb and your drivers Lucas and Matthew were excellent. I will have no hesitation in recommending you to others.

Thank you once again, Colin. November 2015

I would like to thank both drivers we had during our stay in Kraków. They were very polite and helpful. The driver who took us to Katowice airport had a terrible journey because of a traffic accident but he still managed to get us there on time.

November 2015

I wanted to thank you for lovely tour. The driver was excellent and also the guide at the Salt Museum. Everything was perfect :)

With all the best, Mai-Liis. November 2015

Hi to all the staff at krakow direct I want to give a big thank you to this company I book for the first time to krakow and used this company what a service. From the start emails where clear in all information I book transfares from the airport to hotel and return and also a trip to auschwitz- birkenau tour all spot on krakow direct are one of thee best tour company I went with . The drives were friendly and chat away about the city and made us feel relax in a new city the tour we had book the driver was on time like the drives on are transfares the tour drive was 11/2 drive away and christopher chat and explained what we were driving past explaining al the history of krawkow really enjoyed the on the way to auschwtz . Christopher help as show us were to go and waited until the first tour was over to take us to the second tour . A big thank you to krakow direct and we planing are second trip soon and I will be booking again with this company

Elaine, November 2015.

I want to thank you for the wonderful service your company provides. We had a very enjoyable day on Saturday. Very well organised very professional but the icing on the cake was our driver piotr. He was outstanding and an excellent representative of your company. I will recommend you to all my friends. Thank you again.

Geraldine, November 2015.

I used this company last year and I have booked them again this year I find there service outstanding and the office people also very helpful and polite after being in hospitality for 35 years I am very impressed with there service

November 2015

Hello Paulina, My wife and I have just returned from Krakow and despite the weather we had a fantastic time! :-) I just wanted to say that all our dealings with Krakow Direct were excellent. The drivers were all very professional, warm and accommodating and our tour was superb. I will certainly be recommending Krakow Direct to my friends. Thank you.

Best regards, Robert. November 2015.

Anna, a big Thank you to Kraków direct for making our 4 days in Kraków both easy & comfortable. Your company provided an excellent service both picking us up and dropping us off at the airport and the two tours. Our driver Peter was polite, courteous informative and looked after us so well. The tour guides at Auschwitz & The Salt minds were excellent and their knowledge was incredible. I would definitely recommend Kraków direct.

November 2015.

Witam Pani Joanno, Chciałabym serdecznie podziękować za bardzo profesjonalną obsługę i doskonałą organizację wycieczki do Auschwitz-Birkenau w dniu 28.10.2015. Wszystko począwszy od punktualnego i miłego anglojęzycznego kierowcy, dojazd i koordynacja na miejscu zasługuje na nasze największe uznanie. Mój gość z UK był pod olbrzymim pozytywnym wrażeniem. Na pewno będę rekomendować Państwa biuro i sama wrócę jeśli plany mi na to pozwolą.

Regards, Ela Leszko. October 2015

We are nearing the end of a six day trip to Kraków and one of our highlights was our trip to Auschwitz - Birkenau with your fantastic company. We booked trips to Auscwitz - Birkenau and the salt mines with you via email eight weeks ago. The service we received was incredible! The drivers were prompt, friendly and efficient. A particular highlight was our private tour of Auschwitz - Birkenau. This is such a difficult trip but our driver Peter and private guide Evelina were amazing. Their knowledge and passion for their professions was unbelievable! They made this trip so worthwhile and informative. We will be telling everyone about this brilliant company and recommending it to everyone back home in Ireland. We hope we have the pleasure of using this fantastic company again in the future.

Many thanks, The Walsh Family. October 2015

A BIG THANK YOU to everyone at Krakow Direct, for the great service you all gave to us for our very short visit to your very lovely city, including of course the perfect sunny Autumn days for walking around. Your drivers were just brilliant, bang on time and full of local knowledge. Again our very great thanks to one & all.

Regards Don. October 2015

Dear Sirs, Last week we spent an enjoyable seven days in Krakow. Our enjoyment was greatly enhanced by your drivers and the efficiency of your Company. Our accommodation provider recommended another Company for our airport transfers. This Company failed to respond to our emails. I then found Krakow Direct on the internet and you responded to my email in twenty minutes. We then booked the transfers and tours to Auschwitz, Nova Huta and, after arrival, Zakapone. Whilst Auschwitz can never be enjoyable, your driver made sure that we experienced the day in the best possible way. For the Nova Huta tour we also had a guide who was excellent and made our visit most interesting. Our final, additional tour, to Zakapone was a beautiful day which your driver helped us make the most of. Cars were comfortable; drivers pleasant, helpful and punctual and with excellent spoken English. They are a credit to your Company. Whilst we are now retired, I spent over forty years in the travel industry, much of it arranging tours I am, therefore, well-qualified to judge your efficiency and service. Thank you and your staff once again.

Robert S Wickens. Fellow of the Institute of Travel and Tourism. October 2015

Just back from a 4 day trip to Krakow, used your company for airport transfers and Auschwitz and salt mines tours,I must say the service was brilliant,your drivers were so polite and helpful and the promptness was outstanding.Have to say I will certainly recommend your company to anybody I know in Dublin who is travelling to Krakow for a visit

Many thanks. September 2015

Great service,nothing to fault,only praise. Clean cars/Buses,very courteous driver,and always punctual

October 2015

Hello Paulina, Just wanted to let your office know that we are now back from our trip to Poland which was a huge success. We have been very impressed with your company from start to finish. Martin and especially Peter were exceptional drivers - please thank them personally from us. Many thanks for everything.

Hazel Tenby. October 2015

I just want to say that I was very happy with service provided by Krakowdirect.com The trip to Auschwitz was well organised and Peter the driver was very knowledgeable and helpful. He is a credit to your company. The other two drivers, Jasiek and Marcin, were also very good. Krakow is very beautiful city and well worth visiting. I would definitely recommend Krakowdirect.com

Regards, Steven. September 2015

Thanks for organising our tour to Auschwitz. The driver Lukas was great and everything worked to plan. I would also like to thank our guide who was excellent - very knowledgeable, great presentation/ communication skills, she really brought the tour to life with facts and examples of real people. Thank you.

Maurice, September 2015