Client’s feedback Your opinion

Hi Paulina, Joanna and Anna, We would like to thank you for your excellent service en comfort during our drive from Katowice airport on Friday, August 26, to Krakau and back again on Monday morning. Both drivers, Martin on Friday and Michael on Monday, were on time, friendly, helpful en polite. We would definitely recommend Krakau Direct as a reliable company to transfer you to any place you would like to go in Poland. Again thank you and maybe until another time when we visit Krakau.

Theo Jansen

Hi Anna, Thanks so much for all of your help, we had a wonderful time in Krakow. My friend is visiting this December and I\'ve recommended your company to him, especially Piotr (Peter?) the driver who took us to Auschwitz. If you can please pass on our gratitude for making a difficult day so informative, interesting and relaxed, that would be great.

Thanks again, Liz. August 2016

Hello, I just wanted to say thank you to your team for coordinating everything for us and to our driver, Mark, for the full day tour and transportation. We were all very happy with the service and will highly recommend you to our friends who visit Kraków.

Best Regards, Vijay Raju. July 2016

Hi KrakowDirect team, We are Kumars and were in Krakow earlier this week. Thank you very much for quickly arranging a private tour for us to Auschwitz-Birkenau, at the last minute. It was very well organized and smooth. Jacob who drove us was very polite and friendly and took care of us very well. The English guide was also good. Thanks again for making this trip possible for us. We are happy to post a TripAdvisor review about your company and will readily recommend you to our friends.

Best Regards, Kumars. July 2016

Amazing! Our driver was Michael and he arranged everything for us. Transport from and to the airport and our day in Auswitz and the Salt Mines. He was so nice and even helped us with contacting our residence

Carolien Smalbil July, 2016

Hi Justyna, Just a short note to thank you for your excellent and courteous service provided by yourself and your first class drivers especially Matthew who was very helpfull on our day out last Saturday, while we were visiting Krakow. We hope to visit again next year and will contact you before our next visit. Best Regards

John, June 2016.

Thank you and your staff for the wonderful service provided by you all during our stay in Krakow. The drivers and tour guides were superb and very professional. Yours gratefully.

Fred and Chris Garthwaite, June 2016.

A1 service. Pure professional in everything they did. Highly recommend!!!!!

Lucy. June 2016

Krakow Team, I would like to thank you all for making our trip to Poland, and Auschwitz, an ever lasting memory and one we will treasure. From the initial booking request, the backward and forward mails answering all our questions and agreeing dates, timings, tours available and booking it all for us, was both simple and easy. Your team, from Office staff who initially engage on these discussions, to the drivers who picked us up; Airport to Hotel and on our Tours, can only be viewed as truly professional. Everyone was polite, spoke near on perfect English, were very knowledgeable about the areas we travelled though and made our visit very pleasurable indeed. The most memorable is Peter, our Auschwitz tour driver, his knowledge and friendliness throughout the day made us feel very welcome in your country. We will come back to Krakow and will use your services again, I will be recommending you to my friends and family, any company who goes the extra mile to provide a service as good as yours, deserves our business.

Thank you all again, Regards Andy and Lee Craig. June 2016

Joanna, again thank you for a superb service. Our trip to Auschwitz yesterday was elevated by our driver, Peter. He was great, from start to finish, polite, friendly, extremely knowledgeable and helped make the day. When I get home I\\\'ll go to trip advisor and compliment your company on their website. I\\\'ll also be recommending you to my friends and family. Great service all round.

Thanks and Rgds Andy n Lee. June 2016

Hi Paulina, I just wanted to pass on a big thank you.Everything worked like clockwork. Both drivers where great. Thanks very much for making my visit a pleasant experience.

Cheers, Wayne. June 2016.

I highly recommend this company. We booked everything through them - airport transfers, Auschwitz tour and salt Mines tour. I echo other reviewers when I say that the company is well run, the vehicles are spotlessly clean and the drivers are friendly,punctual and knowledgeable. Special mention for Tom who took us to Auschwitz. Even my teenage son thought he was \\\"cool\\\".

June 2016

We had a great experience with you a few weeks ago. We booked a driver from Krakow to Auschwitz (without a tour). Our driver was Peter, who was extremely friendly, funny and informative. We loved talking to him during our drive. He was punctual (even early), drove safely and gave us the best tip of the day -- where to eat lunch at Birkenau! Best wishes on your upcoming marriage, Peter, and thank you for treating us so well!

Nancy, Sallie and Dan from Pennsylvania. May 2016.

Dzien dobry J I just wanted to say a huge thank you for the service I received during my own trip to Krakow last week. All 3 drivers I/we had were fantastic. I thought it important to add a special mention for the gentleman who took my sister and I to Auschwitz-Birkenau (Sorry- I can’t remember his name!), he was absolutely fantastic, showing us where to “check-in” with our pre-booked tickets. A really lovely guy, who is an asset to your company. I would not hesitate to use you again in the future, and I would gladly recommend you to any friends/family visiting Krakow in the future. I am pleased to continue to use you for our clients, and I feel even more confident now that I have seen your high standard for myself. Thanks again for everything, and huge praise to all the drivers involved too J

Pozdrawiam, Becki. May 2016

Everything was phenomenal. Thank you so much. John and Andrew were great drivers and hosts. The tour was organized and we learned a lot. Thank you for your communication and help. You made our trip in Kraków one to remember.

Austin, May 2016.

Good Morning Can we please just take a moment to say thank you to yourself and the driver Michael for the brilliant service we received from yourselves catering to our request to visit Auschwitz & Birkenau on Monday 9th May. Michael was wonderful, courteous, informative and helpful - he is a credit to your company! Please pass our thanks and best wishes on to him.

Kind regards, Jackie&Neil. May 2016

Hello I would like to say a BIG THANK YOU to all of you. It was an exceptional service you offered us: professional, on time, nice people, helpful,... All the family was extremely happy. It is really rare these days so MANY MANY Thanks

Kind regards, Karin. May 2016

Hi Joanna, We would like to let you know that we enjoyed the tours we booked with you during our stay in Krakow. We would also like to compliment you on your prompt, reliable, efficient and friendly service. We would definitely recommend you. Thanks again.

Susan OConnell. May 2016

Thank you for excellent service. A special thank\'s to the driver to Auschwitz for his good knowlegde about Krakow and it\'s history. It was an unforgettable day.

Best regards, Tor Lauritzen. May 2016

We have just returned home after our most enjoyable and memorable stay in your beautiful city. We want to thank you all for your excellent and friendly service, everything worked like clockwork. We will recommend Krakow and your company to our friends.

Kind regards, Judy and Bruce Birkin. May 2016

I would just like to say thank you for your services while we were in Krakow. All your drivers were very professional and knowledgeable. I will be recommending you to others visiting Krakow.

Mary. May 2016

Hello there, A quick note to say thank you to you and your staff for an excellent service while on our short stay at Krakow. All our taxis were on time and in immaculate condition. Our four drivers were courteous, knowledgeable and very professional. A special thanks to Jacob for our airport collection and Martin for getting us to and from Auschwitz. May I wish you a very successful summer.

Thanks again, Mike, Bath, UK. April 2016

Dear Anna and Joanna, I would just like to thank you for ensuring the success of our recent trip to Kraków. All the arrangements worked perfectly, the vehicles were modern and clean and all the drivers were really friendly and knowledgeable. I would be happy to use your company again in the future and to recommend it to my friends and colleagues.

Kind regards, Wendy. April 2016

Hi Joanna I would like to say a big thank you for the way all our travel requirements were handled during our stay in Kraków. Nothing was too much trouble for the drivers and tour guides It was a pleasure to deal with your company I will definitely recommend you on Trip Advisor

Kindest regards, Louise McCarthy. April 2016

Honestly, this service made our holiday! I booked the tour to Auschwitz with them for myself and three friends and then I realised I could book the airport transfers too. Everything was absolutely effortless! Michael met us at the airport, what a friendly guy with a great sense of humour, gave us loads of tips about Krakow, the sights, food, etc. Such lovely clean cars too! We were collected from our accommadation for our trip to Auschwitz, it was a very comfortable journey with a 15 minute video to prepare us for what we were going to see. At all times, we were looked after and guided to where we needed to be. I could not recommend this service enough and will definitely be using them again when I\'m back in Krakow. Such an effortless, stree-free holiday because of them. Thank you!

Gillian. April 2016

Dear Sir/Madam, We had a wonderful visits yesterday! And our driver Piotr was a great personality, skillful guide and very service minded. You are lucky to have him!

April 2016

We stayed in Krakow from April 2 till April 7. The service received from KrakowDirect ( airport transfers plus visit to Auschwitz and Saltmine) was simply VERY GOOD !

April 2016

Hello, Just a quick note to inform you we really did enjoy your Auschwitz - Birkenau - Saltmine tour we participated last week. Most friendly driver and exquisite tour guides on field! Both guides were that much involved so that their way of explaining the facts did leave lots of impressions and things to think about. You could hear and feel that they did the guiding with their heart and it was far from just being a story they were telling for the 100th time... It did feel like every word they spoke touched them as much as it did to us!! Therefore I would appreciate if you were able you give our many thanks to Beata, who guided us through the Saltmine, and to the gentleman who took us on such an intriguing tour through Auschwitz and Birkenau. Much appreciated and many thanks ahead.

Kind Regards, Patrick. March 2016

Great service ! Christopher our driver made everything fantastic for our group of four. He even had extra umbrellas for us as it was a very cold and rainy day. His helpful hints for not only Auschwitz but Schindlers Factory made it a fantastic journey ! ASK for Christopher to be your driver !!

David King. April 2016

An excellent professional service for our 60 kilometre airport transfer. It was punctual and we felt entirely safe throughout our journey...a great service.

April 2016

Thank you once again for making our fifth trip to Krakow an amazing experience. As per usual, everything was perfect and all of the drivers were prompt, polite and great fun to be with.

Kind regards, Graham Ridgwell. April 2016

What an excellent company. As our flight was delayed Paulina sorted our reservation for Schindlers factory. Jaro our driver was so helpful in making sure we got into the factory. He was very pleasant and knew his history. The company were never late for our pick ups from hotel for our tours. The vehicle was spotless. An amazing Company.

Thank you Paulina, Jaro, Martin and Peter. March 2016

Many thanks for the tour organisation. Can I complement your efficiency and the quality of the vehicle and in particular the driver/ guide Peter. Absolutely no hesitation in recommending your company. Many thanks

Ray and family. March 2016.

Thank you for all your help Anna. We will put positive reviews for you on trip advisor. Your company and the staff have been great. We have had a wonderful time in your city and we will certainly recommend your company to family and friends.

Best regards, Michelle. March 2016

The tour was excellent and the guide very professional. We also had the pleasure of another excellent guide and driver (Jaro) when we went to Auschwitz.

Many thanks indeed, Tony. March 2016.