Client’s feedback Your opinion

Joanna, again thank you for a superb service. Our trip to Auschwitz yesterday was elevated by our driver, Peter. He was great, from start to finish, polite, friendly, extremely knowledgeable and helped make the day. When I get home I\\\'ll go to trip advisor and compliment your company on their website. I\\\'ll also be recommending you to my friends and family. Great service all round.

Thanks and Rgds Andy n Lee. June 2016

Hi Paulina, I just wanted to pass on a big thank you.Everything worked like clockwork. Both drivers where great. Thanks very much for making my visit a pleasant experience.

Cheers, Wayne. June 2016.

I highly recommend this company. We booked everything through them - airport transfers, Auschwitz tour and salt Mines tour. I echo other reviewers when I say that the company is well run, the vehicles are spotlessly clean and the drivers are friendly,punctual and knowledgeable. Special mention for Tom who took us to Auschwitz. Even my teenage son thought he was \\\"cool\\\".

June 2016

We had a great experience with you a few weeks ago. We booked a driver from Krakow to Auschwitz (without a tour). Our driver was Peter, who was extremely friendly, funny and informative. We loved talking to him during our drive. He was punctual (even early), drove safely and gave us the best tip of the day -- where to eat lunch at Birkenau! Best wishes on your upcoming marriage, Peter, and thank you for treating us so well!

Nancy, Sallie and Dan from Pennsylvania. May 2016.

Dzien dobry J I just wanted to say a huge thank you for the service I received during my own trip to Krakow last week. All 3 drivers I/we had were fantastic. I thought it important to add a special mention for the gentleman who took my sister and I to Auschwitz-Birkenau (Sorry- I can’t remember his name!), he was absolutely fantastic, showing us where to “check-in” with our pre-booked tickets. A really lovely guy, who is an asset to your company. I would not hesitate to use you again in the future, and I would gladly recommend you to any friends/family visiting Krakow in the future. I am pleased to continue to use you for our clients, and I feel even more confident now that I have seen your high standard for myself. Thanks again for everything, and huge praise to all the drivers involved too J

Pozdrawiam, Becki. May 2016

Everything was phenomenal. Thank you so much. John and Andrew were great drivers and hosts. The tour was organized and we learned a lot. Thank you for your communication and help. You made our trip in Kraków one to remember.

Austin, May 2016.

Good Morning Can we please just take a moment to say thank you to yourself and the driver Michael for the brilliant service we received from yourselves catering to our request to visit Auschwitz & Birkenau on Monday 9th May. Michael was wonderful, courteous, informative and helpful - he is a credit to your company! Please pass our thanks and best wishes on to him.

Kind regards, Jackie&Neil. May 2016

Hello I would like to say a BIG THANK YOU to all of you. It was an exceptional service you offered us: professional, on time, nice people, helpful,... All the family was extremely happy. It is really rare these days so MANY MANY Thanks

Kind regards, Karin. May 2016

Hi Joanna, We would like to let you know that we enjoyed the tours we booked with you during our stay in Krakow. We would also like to compliment you on your prompt, reliable, efficient and friendly service. We would definitely recommend you. Thanks again.

Susan OConnell. May 2016

Thank you for excellent service. A special thank\'s to the driver to Auschwitz for his good knowlegde about Krakow and it\'s history. It was an unforgettable day.

Best regards, Tor Lauritzen. May 2016

We have just returned home after our most enjoyable and memorable stay in your beautiful city. We want to thank you all for your excellent and friendly service, everything worked like clockwork. We will recommend Krakow and your company to our friends.

Kind regards, Judy and Bruce Birkin. May 2016

I would just like to say thank you for your services while we were in Krakow. All your drivers were very professional and knowledgeable. I will be recommending you to others visiting Krakow.

Mary. May 2016

Hello there, A quick note to say thank you to you and your staff for an excellent service while on our short stay at Krakow. All our taxis were on time and in immaculate condition. Our four drivers were courteous, knowledgeable and very professional. A special thanks to Jacob for our airport collection and Martin for getting us to and from Auschwitz. May I wish you a very successful summer.

Thanks again, Mike, Bath, UK. April 2016

Dear Anna and Joanna, I would just like to thank you for ensuring the success of our recent trip to Kraków. All the arrangements worked perfectly, the vehicles were modern and clean and all the drivers were really friendly and knowledgeable. I would be happy to use your company again in the future and to recommend it to my friends and colleagues.

Kind regards, Wendy. April 2016

Hi Joanna I would like to say a big thank you for the way all our travel requirements were handled during our stay in Kraków. Nothing was too much trouble for the drivers and tour guides It was a pleasure to deal with your company I will definitely recommend you on Trip Advisor

Kindest regards, Louise McCarthy. April 2016

Honestly, this service made our holiday! I booked the tour to Auschwitz with them for myself and three friends and then I realised I could book the airport transfers too. Everything was absolutely effortless! Michael met us at the airport, what a friendly guy with a great sense of humour, gave us loads of tips about Krakow, the sights, food, etc. Such lovely clean cars too! We were collected from our accommadation for our trip to Auschwitz, it was a very comfortable journey with a 15 minute video to prepare us for what we were going to see. At all times, we were looked after and guided to where we needed to be. I could not recommend this service enough and will definitely be using them again when I\'m back in Krakow. Such an effortless, stree-free holiday because of them. Thank you!

Gillian. April 2016

Dear Sir/Madam, We had a wonderful visits yesterday! And our driver Piotr was a great personality, skillful guide and very service minded. You are lucky to have him!

April 2016

We stayed in Krakow from April 2 till April 7. The service received from KrakowDirect ( airport transfers plus visit to Auschwitz and Saltmine) was simply VERY GOOD !

April 2016

Hello, Just a quick note to inform you we really did enjoy your Auschwitz - Birkenau - Saltmine tour we participated last week. Most friendly driver and exquisite tour guides on field! Both guides were that much involved so that their way of explaining the facts did leave lots of impressions and things to think about. You could hear and feel that they did the guiding with their heart and it was far from just being a story they were telling for the 100th time... It did feel like every word they spoke touched them as much as it did to us!! Therefore I would appreciate if you were able you give our many thanks to Beata, who guided us through the Saltmine, and to the gentleman who took us on such an intriguing tour through Auschwitz and Birkenau. Much appreciated and many thanks ahead.

Kind Regards, Patrick. March 2016

Great service ! Christopher our driver made everything fantastic for our group of four. He even had extra umbrellas for us as it was a very cold and rainy day. His helpful hints for not only Auschwitz but Schindlers Factory made it a fantastic journey ! ASK for Christopher to be your driver !!

David King. April 2016

An excellent professional service for our 60 kilometre airport transfer. It was punctual and we felt entirely safe throughout our journey...a great service.

April 2016

Thank you once again for making our fifth trip to Krakow an amazing experience. As per usual, everything was perfect and all of the drivers were prompt, polite and great fun to be with.

Kind regards, Graham Ridgwell. April 2016

What an excellent company. As our flight was delayed Paulina sorted our reservation for Schindlers factory. Jaro our driver was so helpful in making sure we got into the factory. He was very pleasant and knew his history. The company were never late for our pick ups from hotel for our tours. The vehicle was spotless. An amazing Company.

Thank you Paulina, Jaro, Martin and Peter. March 2016

Many thanks for the tour organisation. Can I complement your efficiency and the quality of the vehicle and in particular the driver/ guide Peter. Absolutely no hesitation in recommending your company. Many thanks

Ray and family. March 2016.

Thank you for all your help Anna. We will put positive reviews for you on trip advisor. Your company and the staff have been great. We have had a wonderful time in your city and we will certainly recommend your company to family and friends.

Best regards, Michelle. March 2016

The tour was excellent and the guide very professional. We also had the pleasure of another excellent guide and driver (Jaro) when we went to Auschwitz.

Many thanks indeed, Tony. March 2016.

Hi Paulina and Anna I just want to say thanks a million for all your help on booking the taxis and tours we had an amazing time in Krakow. Your company is very professional and your drivers and tour guides were excellent thanks so much

Anne, March 2016.

My daughter took me to Krakow last week for a birthday treat and we would like to say a big thank you to David who picked us up from the airport. He took us to Auschwitz then the following day we booked to go to Zakopane. David spoke excellent English and was very knowledgeable we cant believe how much we saw and did during our few days in Krakow he was on time for every pick up and gave us so much information. Please pass on our thanks to him.

Diane & Rachael. February 2016

Hi Anna, I would like to take this opportunity to commend your company on the high calibre of your driver, Michael. Both on the pick up at the airport and the return journey from the hotel in the Czech Republic, he was punctual, arriving at the allotted time on both occasions. He had a good command of the English language and was thoughtful, courteous, considerate and had an engaging personality. It is not without some trepidation that you have to arrive in a foreign country to be met by a stranger and to have to spend three hours travelling in their company. Michael made the experience both comfortable and pleasant, he is a credit to your company. Well done!

Roy. February 2016

I would like to thank peter our guide today for what was an amazing trip. Peter was brilliant and made the trip very interesting. We found out lots about the polish way of life and peter seemed very proud of his history. Enjoyed it very much . Thank you again.

Louise, Andrew, Derek, Karen, Eoin and Evan. London and Dublin. February 2016

Dear Anna I just wanted to let you know how much we enjoyed the services of your guides and drivers. Each one was a professional in every way, and our knowledge of your beautiful city and the tragic history of Auschwitz, gained in such a short time through their expertise, made our short visit more than memorable. We will certainly recommend a visit to Kraków to our traveling friends and tell them to contact you first!

Louise. February 2016

Hi Joanna, I would like to say how pleased I was with your service both with airport pick up and Auschwitz tour. Your drivers are fantastic. Please pass on our thanks to John, Marchin and David your drivers. They were so polite and very professional and a credit to your company!!

Thank you, Charlene. January 2016

To all the staff, This is the first time my daughter and I have visited Krakow and it won\'t be our last. Before I booked the trip I used Trip Advisor to find out the best airport transfer to the hotel and also for the various tours we wanted to do. I have travelled around the world and I have never used one company for everything!! I did this as a result of all the positive comments on Trip Advisor. From the pick up at the airport to our drop off back at the airport our week\'s holiday was nothing short of outstanding!! You have a company where all the drivers (Two Peter\'s and Brian. Unfortunately we can\'t remember the name of the gentleman who met us at the airport, sorry) were extremely polite, easy to talk to and were there to make your tour/trip go without any problems. They all achieved this to an amazing first class standard. We booked to do the Auschwitz/birkenau, Salt mine, Schindler\'s factory and the shooting range!! There was one particular person I would like to thank personally and his name is Peter. We had a few very interesting discussions and I said this to him at the time that I learnt so much from him when he took us on the Salt mine and Schindler\'s tour but especially the shooting range day!! Nothing was too much trouble for Peter or indeed any of the other drivers. The shooting day was out of this world and it is something we cannot do here in the UK. It was run very well. I will post on Trip Advisor but in closing a BIG thank you to everyone at Kraków Direct for making this a very memorable holiday indeed. I will be back with my 2 sons and you can rest assured that I will be using your company again for everything. Best regards and wishes.

John and Kimberley Millbank, January 2016

Dear All, I am writing to convey my deep warm thanks for two wonderfully organised tours. Two superb drivers/guides Martin and Peter were both professional and friendly, interesting and fascinating, I feel what they both gave me was above and beyond. I am truly grateful. I was an alone traveller, never been to Poland and felt completely at home, I will most certainly be back and I will recommend your company. The team in the office answered my incessant! questions quickly and have helped me throughout thank you, I saw a friendly face every time I read an email and immediately from initially contacting you, a trust. This was a very important trip for me and everyone has helped make it all the more special and meaningful, my respect, regard and best wishes for your continued success. Once again, Thank you

Kind Regards, Amanda Baker. January 2016.

What a fantastic service! We booked several trips and each time the driver was there at the exact time. Michael, Christopher, Martin were so polite, helpful and made our trips most enjoyable. I would not hesitate to recommend this company to anyone. A first Class Service - Thanks!

January 2016