Client’s feedback Your opinion

Just returned from our trip to krakow would recommend krakow direct very professional team used airport transfer and tours had a great driver tom who was very informative would definitely book again

Martina. March 2017

Hi, I would just like to thank your company and especially Jaro for a lovely hassle free trip today. Organisation was very good and communication from Jaro was exceptional. I would recommend you anytime to anyone if they are to visit Krakow. Once again thank you as this has made our trip to Krakow complete.

Derek. March 2017

Hi, I would just like to say thank you for your services every driver we had were prompt very polite and helpful as were the guides I would definitely recommend again.

Sharon Hunter, February 2017

Hello, I would just like to personally thank you so much for you super efficient service I received while booking my trip from Ireland. My family and I would like to personally thank Matthew for an amazing day trip he made us feel super comfortable and couldn\'t have done more for us. His English was outstanding which made our trip extremely easy to understand. When we arrived he introduced us to our tour guide which was another amazing experience without her we would have been lost within the understanding of the tour. Again thank you all so much especially Matthew and our tour guide for all they did I will be highly recommending your company.

Regards, Samantha. February 2017

Hi Joanna, Just a quick note to say many thanks to our great driver over the weekend! Turned up on time and was very informative for the questions we had and gave us a few tips to make the most of our time in Krakow!

Thanks again. February 2017

Can i just take this opportunity to thank you and your staff for a great experience and true professional attitudes to there jobs, i will not hesitate to recommend you to all my friends and family, if and when they decide to visit the beautiful city of Krakow. A special thank you to Mathew, what a great employee. Thank you!

Arran Ganner, February 2017.

Hi Paulina Just a quick email to thank you so much for arranging our tour. Our bus driver was Martin who from beginning to end was a pleasure. Unfortunately our forget our tour guides name once we got to Auschwitz but he was incredible. Full of knowledge and a pleasure to deal with. Thanks again

Emer, February 2017.

Hi, Thank you for the superb service we received from yourselves from initial booking enquiry which was handled very quickly and professional to the friendly drivers that looked after us. Special mention to one driver think his name is Jacob he pick us at the airport and also at Zakopane and took us to the Salt Mines he was extremely polite and very helpful, credit to your company. Your superb services made my 50th birthday celebrations go perfectly. I have already recommended you to friends and colleagues.

Heather Chapman, January 2017

Good Evening Joanna, I just wanted to E-Mail and say thank you so much for helping to make our trip to Krakow so stress-free and enjoyable. The booking process was brilliant and we really enjoyed the quality of service and the tours.

Thank you, Dean. January 2017

Just a thank you to your very professional staff on our recent trip to Krakow. We enjoyed our visit very much and we just wanted to let you know that your driver Michael was very efficient and very friendly. He was very knowledgeable also. I would highly recommend this company for your airport transfers and tours. Very professional.

Brenda. January 2017

This was our second return to Poland, Krakow after visiting last year. My girlfriend and I decided after our travels last October to treat my aunt to a trip to Krakow for her Christmas with a trip to Auschwitz/Birkenau & Salt Mines. Booking with KrakowDirect was excellent with direct email containing all information in regards to our trip and settling any queries or questions. We were collected at our apartment at 9:15 in Krakow Main Square at Apartment Rynek Glowny by our driver for the day, Martin. The first trip was to Auschwitz/Birkenau and took roughly an hour or so drive. The journey was pleasant as we chatted away to Martin about Poland and its surroundings and he passed on some knowledge along the way. When arriving at our destination, Martin had already organised our tickets and entry, whilst we had some hot drinks as the weather was -12!. We shortly met up with our tour guide and small tour group and were on our way. The trip around the first camp is an experience that one simply cannot put into words, but only suggest that others may travel and experience for themselves. The first part of the tour took around one and a half hours accompanied by a tour guide. On our exit we were met by Martin and our nice warm Mercedes van for the short trip to the second camp. We made the journey around the second camp and took in the surroundings and excellent knowledge of our tour guide once more. The snow and cold bite in the air added effect to the history around us. We made our way from the camps and headed for the Salt Mines of Wielicka, which was around one hour thirty minutes drive. On our travels once more we enjoyed chatting to Martin, our driver, about our experience so far. Arriving at the Salt Mines, Martin told us that it\\\'s common to attend a nearby restaurant for lunch as part of our trip, however today was a celebration day in Poland and a Catholic celebration therefore the Salt Mines were closing sooner than usual. We had more of an appetite for history than food so we soldiered on with our tour. Martin sent us in to have a coffee and relax for a short spell whilst he braced the cold and once more arranged our tickets and entry. We began the tour accompanied by our tour guide and group. The Salt Mines were beautiful to the eye, packed with history generations deep. The tour took around the two hour mark and once again by an excellent tour guide. We were met by our driver Martin once more, as darkness fell upon us we drove our short journey back to Krakow. The tours were both excellent and interesting, accompanied for the day by a delightful, helpful and pleasure of a gentleman Martin, who my aunt, girlfriend and I could not speak more highly!. For anyone looking for a hassle free trip, without the stresses of booking then look no further than KrakowDirect Tours, they are organised, friendly and professional.

Colin Gallagher. January 2017

My friends and I have just returned from Krakow and we would like to thank you all for playing a huge part in making our holiday so enjoyable. All of your drivers have been fantastic but special thanks got to Peter for showing us parts of this historic city we would have otherwise missed, sharing his knowledge of Krakow and it \'s past and present culture and genuinely being a pleasure to spend time with.I don\'t doubt we will be back and we will definitely be using your services again. Thank you

Steve Walker, December 2016.

On behalf of my son & I may we thank you and your colleagues for your excellent service - your drivers Peter & Christopher are great ambassadors for Krakow Direct. Krakow, as a city, was a delight and in which we, as visitors, were made to feel very welcome where every we went. I will be back next time with my wife and we will recommend Krakow and Krakow Direct (as it was to us) to all our friends. Wishing you all a very Merry Christmas.

Richard & James Revell, December 2016.

Hi Joanna & Paulina, Just to let you know that everything went well last weekend. All drivers and the walking tour guide were there on time, were courteous and provided a brilliant service. I must admit that I was a bit concerned trying to organise 16 people on various tours but needn\'t of worried as everything went smoothly. We all had a fantastic weekend in Krakow and would recommend your company. Thanks again.

Bob. December 2016.

Thank you KrakówDirect for providing such an efficient service, and taking all the hassle out of arranging our transport to and from the hotel. Your drivers were waiting for us, ahead of time, and we had an informative and relaxing drive to and from our hotel. Our private tour day to Auschwitz-Birkenau & Salt Mine was also excellent. Our driver David was very helpful and knowledgeable. He arranged our admissions to the camps and Salt Mine to match up with the schedule we wanted to follow. I cannot recommend your services highly enough. We were very impressed by the by the professionalism of your drivers and the quality of your Mercedes vehicles. Many thanks for making us feel so welcome on our first visit to Kraków.

Mark and Penny November 2016

Had a wonderful tour with Krzysztof (Christopher) this past week. He was waiting in our hotel lobby at 9am and the car was just outside. The Mercedes van was spacious for our group of five (could have been 7) and was impeccably clean. Krzysztof gave us all of the information on the logistics for the day at the start, and was willing to accommodate our group with and extra drop off point and getting us to a cash machine to pay for the tours. As we drove he shared his knowledge of the country, local area, our tour, and so much more. We had plenty of questions for him as well and he was great for answering anything that came to mind. He went beyond the duties of simply driving us from tour to tour: showing us into security at Auschwitz, standing in line at the salt mines, guiding us into the restaurant for lunch, etc. Krzysztof truly made us feel VIP and the cost for the private tour for the day was well worth it!

Jesse Spielvogel. November 2016

Dear Paulina I would like to thank you for your help with the airport transfer to the hotel & the excursion to Auschwitz/Birkenau. It was very easy to find the driver, Lucas, at the airport on arrival. He was friendly and brought me to the hotel in no while. I was supposed that he knew that I would have a visit to Auschwitz with KrakowDirect on 16th November as well. Also about the excursion trip to Auschwitz/Birkenau I was very enthusiatic. Very good, friendly and helpful driver, Yaro. He spoke English very well and explained us everything so it was easy to find and to do everything. The guide at Auschwitz/Birkenau was perfect! He gave us a lot of information and had the time to do the excursion. So thank you very much to have given me a wonderful time in Krakau & surroundings.

Kind regards, Katrien Goessaert. November 2016.

Hi My husband and I have just returned from our 3 days in Krakow, we used Krakow direct for flight transfers, Auschwitz and Schindlers factory. I would like to tell you that we were very impressed by the service you provided and the professionalism of your drivers. We had Jacob, Matthew, David and Lucas. They were all very polite, courteous and punctual. I would especially like to thank Matthew and David who provided us with lots of information on Auschwitz and the polish history. Please can you pass on our thanks to both of them. I will of course leave positive feedback on Tripadvisor for you and will recommend your service to our fri ends.

Thank you once again, Simone Griffiths. November 2016

Good afternoon Justyna, I wanted to thank you and all your team for really great service from beginning to end. I am so happy to have found Krakow Direct and have just created an excellent review on TripAdvisor, they usually take a few days to publish a review. I had booked my round trip transfers and the full day tour to Auschwitz, Birkenau and Schindler\'s Factory. Grateful for your services, regards from sunny Miami,

Cathy. November 2016

We thought we should contact you to say how much we enjoyed our holiday in Krakow and the way your company contributed to this. We booked airport transfers and trips to the Salt Mines and Auschwitz. We had different drivers each time and all of them looked after us, they were punctual, polite and genuinely wanted us to enjoy our journey with your company. After both tours they asked if we wanted dropping off anywhere or whether we would like to be taken to our hotel.

Regards, Jeff and Sue Myers. November 2016.

I just wanted to send a short email to thank you for all your assistance last weekend. I travelled to Auschwitz on Saturday and the salt mine on Monday. The service Kraków Direct was first class, both drivers were excellent and I will recommend the company to all my friends and will definitely book you again when I return to the beautiful city of Kraków. I\'ve left positive feedback on TripAdvisor, which I\'ve attached below.

Many thanks, Harry Marsh. October 2016

Dear Paulina Just a thank you from Karen Clarke and Mark Clarke to your very professional staff on our recent trip to Krakow. We enjoyed our visit very much and we just wanted to let you know that your drivers were very efficient and very nice lovely people.

Karen and Mark Clarke, October 2016.

We were fortunate enough to have a private tour on the 21st of Oct to Auschwitz/Birkenau and Salt Mine with Marteen as our guide. We have traveled and toured all over the world, but none was more enjoyable, informative or pleasant than our adventure with Marteen. He is truly golden and KrakowDirect.com was absolutely the correct choice!

Ed & PJ Sparks-Kroll. October 2016

Hello Just to let you know that Jacob our driver was very efficient and helpful and very friendly. He also recommended a very good restaurant for dinner when we returned to Krakow. Many thanks for being so helpful.

Regards, Edward Aspis. October 2016.

Hi, We have just returned this afternoon from a private trip to Auschwitz. Michael our driver for the day was excellent. He was punctual and looked after all our needs in a very friendly and professional manner. He also gave us lots of additional information and answered any questions we had. Thank you for super customer service.

Best regards, Alan and Elizabeth Haldane. October 2016

Just back from Krakow for transfers and tours Krakow direct are the best charlie and theresa

Charles Dinnes. October 2016

Hi Justyna, Just wanted to let you know what a fabulous time we have had in your beautiful city. Please pass our thanks on to all 3 drivers and also, if possible, to the guides we had. Your drivers were always punctual. Lucas, sorry not sure about the spelling, picked us up both on the Wednesday and Thursday and each guide that he chose for us was very knowledgeable and spoke very good English. The amount of information we received was well beyond what we would have learnt if we had just gone around by ourselves or perhaps with a larger group. I will definitely we telling everyone I know who is going to visit Krakow to use your company for any trips.

Once again thank you so much for your assistance. Ann Crowder

I had recently been in Krakow for just 3 days in a scientific meeting and I really wanted to know some of the main spots in my (spare) free time. I found krakow direct was the best option considering the pick up at the airport and private transport to the destination. We\\\'ve choose Auschwitz-Birkenau Tour and the driver Mathew was really great and patient. We only had about 3 hours to do all the tour and it was a memorable experience even without the guided tour. I truly recommend KrakowDirect for those who want to visit Krakow.

Ana Teresa Bernardo. September 2016

Hi Just to let you know that the driver and guide were excellent,we will recommend your services to family and friends. Thanks

Elizabeth Ashby, September 2016.

Just wanted to say thanks for your services last week in Kraków. All of your drivers were excellent adding information about Kraków and Auschwitz while driving us. We will definitely recommend your company to friends visiting Kraków. Thanks for all your help on our trip as we really enjoyed our time in Kraków.

Dale, September 2016.

Hello I am Michael from Ireland I went to Auschwitz on one of your tours to day Friday 9th sept I must say one of your drivers his name I think it was Martim what a lovely man he was very kind and he look after his guest 100 per cent also our tour guide at Auschwitz was very good his English was very good his name was Michele lovely man done his job very well just want to thank your Tour Company the best of luck ok Regards Michael from Ireland By the way I am staying house also very nice people working there they phoned your company .

Michael, September 2016.

Excellent service! I needed transport to the airport at very short notice and you were able to help. English speaking driver, immaculate car, friendly service, excellent value. Big Thank You!!

September 2016

Anna, I would, on behalf of my friends and myself, like to thank you for all your help during our recent visit to Krakow. Your help in arranging transport was really appreciated and your drivers service are excellent. All 3 drivers that we had throughout our visit were prompt, courteous and informative, friendly and smart, their driving was great, leaving us in total confidence of their abilities. We will ensure we recommend your services to anyone else that we know, that are planning on visiting your wonderful city and, of course, will be in touch when hopefully we return in 2017!

Thanks again, Mick. August 2016

Hello Joanna, Thank you. Everything went well and I\'m pleased with the places I\'ve visited and with the tour guides as well. I\'d like to compliment the driver John K., he\'s very professional and always willing to help.

Regards, Edwin Acosta. September 2016

Ciao Paulina The group has been very very happy about all the tour you have planned for them Everyone was very professional and kind Thank you so much for everything If we come to Krakow again, we\'ll use certainly your company Very kind regards

Luigi, September 2016