Client’s feedback Your opinion

The tour was excellent and the guide very professional. We also had the pleasure of another excellent guide and driver (Jaro) when we went to Auschwitz.

Hi Paulina and Anna I just want to say thanks a million for all your help on booking the taxis and tours we had an amazing time in Krakow. Your company is very professional and your drivers and tour guides were excellent thanks so much

My daughter took me to Krakow last week for a birthday treat and we would like to say a big thank you to David who picked us up from the airport. He took us to Auschwitz then the following day we booked to go to Zakopane. David spoke excellent English and was very knowledgeable we cant believe how much we saw and did during our few days in Krakow he was on time for every pick up and gave us so much information. Please pass on our thanks to him.

Hi Anna, I would like to take this opportunity to commend your company on the high calibre of your driver, Michael. Both on the pick up at the airport and the return journey from the hotel in the Czech Republic, he was punctual, arriving at the allotted time on both occasions. He had a good command of the English language and was thoughtful, courteous, considerate and had an engaging personality. It is not without some trepidation that you have to arrive in a foreign country to be met by a stranger and to have to spend three hours travelling in their company. Michael made the experience both comfortable and pleasant, he is a credit to your company. Well done!

I would like to thank peter our guide today for what was an amazing trip. Peter was brilliant and made the trip very interesting. We found out lots about the polish way of life and peter seemed very proud of his history. Enjoyed it very much . Thank you again.

Dear Anna I just wanted to let you know how much we enjoyed the services of your guides and drivers. Each one was a professional in every way, and our knowledge of your beautiful city and the tragic history of Auschwitz, gained in such a short time through their expertise, made our short visit more than memorable. We will certainly recommend a visit to Kraków to our traveling friends and tell them to contact you first!

Hi Joanna, I would like to say how pleased I was with your service both with airport pick up and Auschwitz tour. Your drivers are fantastic. Please pass on our thanks to John, Marchin and David your drivers. They were so polite and very professional and a credit to your company!!

To all the staff, This is the first time my daughter and I have visited Krakow and it won\'t be our last. Before I booked the trip I used Trip Advisor to find out the best airport transfer to the hotel and also for the various tours we wanted to do. I have travelled around the world and I have never used one company for everything!! I did this as a result of all the positive comments on Trip Advisor. From the pick up at the airport to our drop off back at the airport our week\'s holiday was nothing short of outstanding!! You have a company where all the drivers (Two Peter\'s and Brian. Unfortunately we can\'t remember the name of the gentleman who met us at the airport, sorry) were extremely polite, easy to talk to and were there to make your tour/trip go without any problems. They all achieved this to an amazing first class standard. We booked to do the Auschwitz/birkenau, Salt mine, Schindler\'s factory and the shooting range!! There was one particular person I would like to thank personally and his name is Peter. We had a few very interesting discussions and I said this to him at the time that I learnt so much from him when he took us on the Salt mine and Schindler\'s tour but especially the shooting range day!! Nothing was too much trouble for Peter or indeed any of the other drivers. The shooting day was out of this world and it is something we cannot do here in the UK. It was run very well. I will post on Trip Advisor but in closing a BIG thank you to everyone at Kraków Direct for making this a very memorable holiday indeed. I will be back with my 2 sons and you can rest assured that I will be using your company again for everything. Best regards and wishes.

Dear All, I am writing to convey my deep warm thanks for two wonderfully organised tours. Two superb drivers/guides Martin and Peter were both professional and friendly, interesting and fascinating, I feel what they both gave me was above and beyond. I am truly grateful. I was an alone traveller, never been to Poland and felt completely at home, I will most certainly be back and I will recommend your company. The team in the office answered my incessant! questions quickly and have helped me throughout thank you, I saw a friendly face every time I read an email and immediately from initially contacting you, a trust. This was a very important trip for me and everyone has helped make it all the more special and meaningful, my respect, regard and best wishes for your continued success. Once again, Thank you

What a fantastic service! We booked several trips and each time the driver was there at the exact time. Michael, Christopher, Martin were so polite, helpful and made our trips most enjoyable. I would not hesitate to recommend this company to anyone. A first Class Service - Thanks!