Client’s feedback Your opinion

Hello, I would like to express my gratitude to you and your staff for providing me with a first class service, on my recent visit to Krakow. Your drivers were courteous, informative and above all, punctual which takes a lot of the worrying out of travelling, when you can rely on your transfers/tour provider. I will have no problem in recommending you to any of my friends or family who are travelling to Krakow, and I will most certainly use your service again should I revisit Krakow.

Thank you again. Phil Kennedy Uk. May 2012.

Hi Peter, We are now at the airport and I just want to thank you for all the nice and perfect services you and you company have provided us with during our stay in Krakow. I will recommend your company to friends coming to Krakow.

Regards, Claes. April 2012.

I have just returned from Krakow and would like to thank you for the superb service provided by your company. A huge thank you to Martin who picked us up from the airport and also took us to the Salt Mine and Auschwitz-Birkenhau Tour. He was extremely helpful, kind and knowledgeable, we ate in the restaurant he recommended and it was really good. Also thanks to Dominic who took us back to the airport - he was punctual and friendly. I would recommend you to anyone coming to Krakow.

Thanks again. April 2012.

On behalf of myself and the others members of my group, may I pass on my sincere thanks to all the staff of Krakowdirect for the helpfulness and efficiency. In particular to all the drivers. Lucas collected us from the airport and was there waiting although we were about two hours late, he gave us advice where to find nice restaurants, etc. The trip to Auschwitz was very interesting and the driver even loaned his coat to one of our party due to a sudden downpour. I will have no hesitation to recommend your company to any of my friends who will no doubt visit your city in the near future.

Best wishes, Jeffrey Whatmore. April 2012.

Just returned from a trip to Krakow and used KrakowDirect for airport transfers and tours. The service was second to none, prompt, professional and all drivers very friendly and informative. Peter\'s communication and confirmation of bookings was excellent. Would highly recommend them.

Thank you all. March 2012.

Hi Can I just take this time to thank you and all your drivers for the very friendly and professional way you helped us in Krakow. You all helped to make our holiday.

Thanks, Susan Nuttall. March 2012.

I would like to thank you very much indeed for your excellent services during our recent trip to Krakow. All your drivers were very prompt, very pleasant and extremely helpful to us....they drove very nicely too. The vehicles were also very clean and comfortable and your efficiency and professionalism greatly enhanced the pleasure of our visit.

Jonathan Woolley. March 2012.

Good evening. Hope you have had a nice weekend! May I just say thank you very much to yourself and the drivers who we had last weekend for our transfers. They were very polite, informative and extremely helpful, and a credit to your company. I will be recommending your company to my friends.

Many thanks, Callum Duup Cleary. March 2012.

Dear Sir, Thanks for the great service on the 5th and the 6th of March. Martin was very friendly and helpful. Greet him many times and say thanks.

Yours sincerely, Michael Mansfeldt. March 2012.

Hi, Would like to thank you for all the transfers and tours,everything was perfect, we all loved the drivers, felt very safe. Would be more than willing to recommend you to all our family and friends.

Thanks again, Sue White. March 2012

Have just spent 3 days in krakow and your company and staff have made it even more enjoyable. You provided the most fantastic service from airport runs to guided tours to Auschwitz and the salt mines. Thank you so much for enhancing a truly memorable visit.

Karen Jobson. February 2012.

I have just returned from a fantastic holiday in Poland/Zakopane. This was in part thanks to the fantastic service of your company and drivers. Michal took us to Zakopane and gave us Polish lessons on route, Martin was very knowledgeable of Krakow on our return there and Lucas took us safely to the airport in a blizzard. All were on time in the right place and really looked after us. They were a credit to your company. I hope to use your company in future and would recommend them to others travelling to Krakow. Your communication with me was great and the change to our original plan was trouble free, so thanks to you also for just making things easy.

Thanks again, Sean Beer. February 2012.

Hi Peter, we have just returned from our trip to Poland after using your services. Our driver Lucas was so helpful and prompt, nothing was too much trouble for him. the trips and transfers were so well organised and smooth it made our whole experience really enjoyable. Our whole group want to say thanks again for making our trip really memorable.

Kind regards, Marie. February 2012.

Hi Peter, We made it back home and I just wanted to tell you what a pleasure it was to use your service. I have told everyone here about your services and there are a couple who plan on coming your way. We will be back as well. We sincerely enjoyed every minute of our stay and your service was seamless in getting us where we needed to go and on time.

Thanks again, Cindy. January 2012.

I travelled to Poland with my daughter Lindsay (who booked with 4 seasons apartments and our trips were run by yourselves. Yarro picked us up from the airport and returned us to the airport. Jan took us to Auschwitz-Birkenau and to the Wieliczka salt mine, and poor Lucasz took us on our trip to Zacopane where our drive was a snowy blizzard. All 3 drivers were fantastic. Thanks Krakow Direct for such attention to care.

Nina McPherson. January 2011.

Thank you for the service you provided it was excellent our drivers were great and really went the extra mile to help us out and were always on time. Really cannot fault your service at all.

Gerrard Martin. January 2012.

Hi. Could I please take the opportunity to thank you for the excellent service we received from your company during or stay in Krakow. Both airport transfers were extremely efficient and John was very helpful and attentive on our trip to the salt mines. Thank you also for your understanding after we were \'poached\' by KrakowShuttle for our Auschwitz trip. Please be assured that we will reflect this in our reviews that we put on trip advisor. I will be ensuring I recommend your company to friends visiting Krakow in future.

Kind regards, Karen. January 2012.

Thank you for the services provided. All your drivers were punctual, courteous and very well spoken. I would recommend your company to any visitors. All the very best for 2012.

Regards, Jim. January 2012.

Hi Peter, Thanks for looking after us this weekend your service was excellent and all the drivers very friendly.

Have a good Christmas. Alan. December 2011.

Just a quick note to say thank you very much for excellent service received from your driver\'s and guides during our recent trip. We really enjoyed our visit to your lovely city. Your excellent service was just one part of a very pleasant break.

Chris Wilson, England. November 2011.

Thank you for the excellent service provided to us during our stay in Krakow. The persons who drove for us were very kind . The student who drove us to Auchwitz Birkenau on Saturday 12th Nov was extremely kind, helpful and a real guide to us! Please thank him for us again as I dont know his name.

We hope to come back! J. Noterman. November 2011.

Hello there, just a quick email to say a very big thank you, we had a educational yet fun time in Krakow, your service was excellent all the drivers very very helpful and friendly. I will be writing a fabulous review on trip advisor very soon and I will be recommending your company to family and friends.

Thank you again, Zoe Adlard. November 2011.

We used Krakow Direct for transfers to and from the airport and also for a trip to Auschwitz-Birkenau. Their promptness was exceptional, you could have set your watch by them. The vehicles were clean and very comfortable and the drivers knowledgeable and very friendly and could speak good English. Would recommend this company to anyone travelling to Krakow and if we returned we would certainly use them again. Very impressed throughout so thank you.

Sheila Palmer. November 2011.

Hi Peter ,Just to let you know we were delighted with the service we received from Krakow Direct. Our driver John was extremely courteous and kind and looked after us very well. I will be recommending Krakow Direct to anybody we know travelling to Krakow.

Thank you very much. Regards, Jim O Kelly. November 2011.

I would just like to thank you for the efficient way in which your Company dealt with our transfers and request for the Auschwitz Tour. We would certainly recommend your Company to other people. Thank you again for your efficiency and the very pleasant and polite drivers who drove us around.

Kind Regards, Aileen Johnston. November 2011.

We are now back in England and, on behalf of my group, may I thank you for two excellent trips to Auschwitz and the Salt Mine. Both were on time, with friendly drivers and good value.

Thank you, Peter. October 2011.

Thank you so much for making my visit memorable. Excellent service, great friendly drivers. Would recommend you to anyone. Thanks again.

Regards, Jim Flynn. October 2011.

Peter, now that we have returned home, I just wanted to send a note to tell you how pleased my wife and I were with our services from KrakowDirect! We found all of your drivers to be friendly, helpful, knowledgeable and engaging - and good drivers, too! We were treated wonderfully by everyone from Martin greeting us on our arrival in Krakow, to almost a full day with Peter on our tour to Auschwitz, to our time with Jaro going to the salt mine. They helped us learn more about Poland and made our trip better. We appreciated them all. We will be glad to recommend KrakowDirect to our friends and colleague who may be going to Poland, and will definitely use you again on our next trip.

Best wishes to you all. Ken Hallett. October 2011.

This took all the hard work out of our trip as this company is so well organised. They were there at the airport to greet us and from then on we knew they were reliable. Their organised tours were well planed and no time limit was put on us for any visit. All our drivers were good at speaking English which shows how bad us English are as we never take the trouble hardly to learn anything other than thank you in other languages. We could ask questions not just about what we saw but other things we were interested in like the price of Polish houses and wages which in truth was rather personal but we always received an answer. For being collected at the hotel door and dropped any place we wanted they were good value for money. We look forward to the next visit to Krakow and will certainly use the same hotel and tour guides. Thank you for making our stay so much more relaxed.

Carol. October 2011.

Just returned yesterday from Krakow. Just wanted to pass on our thanks, for help, and thank Jack our driver for the day. Everything was just as described, and excellent service, wouldn\'t hesitate to use you again, and recommend you to friends. Many Thanks

Many Thanks. DAVID WOODS. October 2011.

Dear Peter, We have recently returned from Krakow and would like to say thank you to you and all the staff/drivers who made our stay so easy and enjoyable. Everyone was efficient, courteous, and very helpful. Thank you again.

Regards, Eleanor Flanagan. October 2011.

Four of us had a great trip to Krakow which was made even better because we used KrakowDirect.com for both our airport pick-up and drop off, plus trips to Auschwitz-Birkenau, The Salt Mine & Schindlers Factory. The drivers were always where they needed to be well before the alotted time, even though our flight arrived almost half an hour early. They were friendly, gave advice, and were very helpful when buying entry tickets to the attractions we visited. Well done to all of you, keep up the great service, highly recommended, and would definitely use again.

Bob Ramsay. October 2011.

I just want to let you know that we have been extremely satisfied with the service provided by your company. Your drivers took great care of us, were very helpful and extremely polite. We had Jacob on Saturday for our tour and it was great to have him with us. I have some friends that are going to your beautiful city in November and they will use your services, based on our recommendation.

Thanks again. Claude MANY. September 2011.

My daughter and I arrived home late Sunday night after a very meaningful trip to Poland. We are greatful to your dirver Andrew in helping us facilitate and locate the cemetery where my grandfather is buried as well as the family home in Sosnoweic. As for the actual gravesite which we we were not able to locate in the abesence of a monument since many were destroyed or sold or used for paving the road. Please accept my heartfelt and personal thanks.

All the best, Manny Saks. September 2011.

Arrived back from Krakow yesterday and just wanted to write and thank the Krakow Direct team for helping to make our trip a success. The drivers we had were Matthew, Dominic and sorry cant remember the name of the driver for our John Paul II Tour. All drivers were polite, friendly and very helpful. We would like you to extend our thanks to them, they are a credit to the Company. We will recommend Krakow Direct to friends who plan to travel to Krakow. Susan Rudzinski and Ann McBride.