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Professionals in Krakow Transfer & Tour Services
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booking@krakowdirect.com +48   570 599 599 Mon to Sun 7:00 - 19:00 CET

Client’s feedback Your opinion

Turku, 12.12. Dear Peter! Now already I\'ve been at home a couple of days. Surely you\'ve got my greetings, but now I personally will say it again. During our stay in Krakow I convinced tha You are a organizer. All with your cars went so well. Your drivers were very punctual, never delayd, but preferatly some minuts earlier. Always they knew, the way and were that\'s why good guids, too. I highly recommend your firm, whenever I have a situation for it. You can be sure of it. Many thanks and say my regards to the drivers, too.

Sincerelly, Risto Heikkilä from Finland. December 2013.

Hi Peter, Having arrived home safely I would just like to thank you and your drivers Lucas and Peter for an excellent service. An ex colleague of mine, Ruth Allen, recommended your company and we were very impressed by the quality of service offered. We hope to return to your wonderful city before too long.

Best wishes, Steve Ballinger. December 2014.

I wanted to thank you again for the last minute modification to our schedule and for all three reservation executions. They were all perfect and the drivers Chris, and especially, Martin were fantastic. I would absolutely recommend your service to anyone visiting Krakow.

Andrew Dias. December 2013

Used Krakow Direct for airport pick-up/drop off and Auschwitz Tour. Got to say every driver on time with excellent vehicles. very friendly and knowledgeable. Would recommend to anyone.

November 2013.

Just back after doing the Auschwitz-Birkenau tour. Would like to thank driver Martin and guide Bertha for a interesting and moving visit. Recommend you use Krakow Direct for any tours they are fantastic

November 2013

Just returned from a trip to Krakow, we use yourselves for transport for the trips, I like to thank Peter for his friendly & helpfulness for our trip to auschwitz, thanks making our trip a great experience.

November 2013.

Just back from Krakow and would highly recommend your service to anyone visiting. On both times they was in time. On both tours that we went to both your guides were excellent. Peter who was our driver for the salt mines and schindlers factory was very knowledgeable and friendly and told us so much about Krakow. Would just like to say thank you for making our stay a very memorable one.

November 2013.

Dear Peter, We are now back home from Kracow, and would like to thank you for all your help in arranging our trips to the Salt Mines, And Auschwitz. Your driver Peter (I think his wife was Marianne and he had a young son) was excellent, a great ambassador for Poland and the City of Kracow, He made our first visit to Kracow a most memorable and joyous one. Giving us the benefit of all his knowledge throughout our journeys. Also, the Guides we were with were excellent. Especially, the one at Auschwitz which must be very hard for him to explain all the horrors there. Once again Peter thanks, we will recommend your company to out friends as well as on trip advisor.

Best regards Brian & Margaret Crewe. November 2013.

Hi! Just a quick note to say that one of the highlights of our recent holiday in Poland was the service received from your team. After a long day travelling there couldn\'t have been a better way to arrive, the smiling welcome from your driver and informative chat on the way to the hotel made the airport transfer so much better than using public transport. I couldn\'t have imagined how we\'d have managed the Auschwitz visit under our own steam and the whole visit was conducted in a very professional and dignified manner. I will copy this into trip advisor and would thoroughly recommend you to others. Keep up the good work, your company is a perfect advert for Poland.

Regards, Steven. October 2013

Hi Peter, I would like to say how much we enjoyed or trip to Krakow last weekend. What made it all the more special was your wonderful driver Peter! He made our trip to Auschwitz and the Salt Mine such an enjoyable day. Nothing was too much trouble for him he was great! I have used your company before when I visited Krakow with my Husband a couple of years ago and we were equally as pleased then. My friends said that they will definitely use you again and will most certainly request for Peter to drive them! Thank you once again and will be in touch next time we visit Krakow.

Kind regards, Karen Scott. October 2013.

Peter, We had a terrific break in Krakow last weekend and we would all like to thank you very much for arranging our trip to Auschwitz-Birkenau. The organisation throughout, from initial enquiry to the trip itself was seamless, efficient and friendly. Your company is justifiably well reviewed on Trip Advisor and we shall add our contribution. Please pass on our thanks to our driver and guide, Lukas, who is a very good ambassador for your business. If you have the opportuntity, please also thank our guide around the sights, Tomas. He was excellent and his manner was perfectly judged for the tour; respectful, dignified, informative, sensitive and knowledgable. It was a very difficult trip to make and proved almost unbearably harrowing, but we felt that it was worthwhile and that we had to pay our respects whilst in Krakow. A memorable day, which was very well facilitated by Krakow Direct.

Thank you. David for Anne, Barbara and Chris. October 2013.

Hi Peter, Just to say thank you to you and your excellent team at Krakowdirect. We were at Krakow last week, and you helped us to have a wonderful break, from arrival to departure. I will put a very good review for you on Trip Advisor, and am going to recommend your services to friends and family, coming to visit Krakow .We also hope to see you all again very soon, in your wonderful city. So once again many thanks, to all of you.

Kind Regards, Angela and Colin Parker. October 2013.

Hi peter, I would like to express my sincere thank you to you and your colleagues for making our trip in Poland most enjoyable. Everyone was most impressed by the friendliness and reliability of the drivers, I am now putting a positive comment on trip advisor, and will most definitely be recommending your company.

Many thanks, Cathy wade & family. October 2013.

Hi Peter, just wanted to say that your service is awesome! Jaromir (Yaro as I now know him) was there on time to meet me at the airport and was very informative all the way to Bielsko Biala. His English is as good as mine! The car was very clean and comfortable and was driven very professionally. My return drive was also excellent - Yaro even put up an umbrella for me to walk to the car because it was raining! I would recommend your company to anyone, it really is a first rate service. Many thanks to you and to Yaro for such an enjoyable experience . When I visit again you will definitely be hearing from me for another lift.

Andrea. October 2013.

Hi Peter, I just want to say what a fab driver Matt was on Sunday. We were so impressed with the great service and loved how he shared so much information with us. He is an asset to your company. On Saturday the group we were travelling (Kiwi Master Walkers) with used your company to take us to the Salt Mines and Lukas was the driver. He was wonderful too. We have left Krakow with great memories and loved the wonderful people we met.

Thank you, Kirsten Reid. October 2013.

Peter, thank you also for the excellent service we received while we were in Krakow. All your drivers were very polite and helpful, the vehicles were clean and comfortable and the arrangements were perfect. We were particularly impressed with the speed of answer to our emails. Till the next time we come to Krakow.

Many thanks, David Hammond. October 2013.

We got home from Krakow this afternoon and I just wanted to say thanks for all the tours and airport transfers. I did a trip advisor review there just to give this feedback. I found the service very professional and your drivers were all lovely - very pleasant and full of information !

Thank you. Gillian. October 2013.

Just to acknowledge that all services were received and were of an excellent standard. Your drivers (and 1 x guide) were very efficient and had very good (English) language skills. I would recommend your company to any contacts here if the occasion arises.

Jim McVerry. September 2013.

Just want to say thank you for the recent tours that we have had with your company when in krakow, the drivers were knowledgeable, efficient and always on time but above all they were nice people. Krakow is a beautiful city and we shall certainly be back.

Thanking you. Brenda Fleet and party. September 2013.

Our flight was delayed and the driver determined our arrival time without us having to keep up with it. We were picked up on time at the airport and taken to Czestochowa in May, 2013. Our driver, Marcin, was very informatiive, helpful, friendly and courteous. He was most gracious in attending to all our needs. I highly recommend the services provided.

September 2013.

Attended your trip to Auschwitz today 6.9.2013. Pick up was on time, giude superb and our driver Martin is worth every penni you are paying him :)! Thank you for a superb daytrip! Love, mum and daughter from not so exotic Finland :)

September 2013.

Good evening ,My partner and I have now arrived back in the UK ( wish we were back in Krakow). We just wanted to say a big thank you for the service provided - it was excellent from start to finish. On Monday- Lucas was our driver for the Salt Mine tour. On Tuesday - Peter was our designated driver and he accompanied us to Auschwitz-Birkenhau. The drivers were prompt, friendly and very professional. The vehicles were spotless and comfortable. A special thanks to Peter who was with us for most of the day when we visited the camps. He spoke excellent english and was very well informed about the local area. Nothing was too much trouble and both drivers kept us updated on journey times and the schedule for each of the trips. I will be recommending Krakow Direct to others and will definitely use the service again when returning to your beautiful city.

Thank you, Debbie Dickinson and Michael McCann. September 2013

Peter, I just wanted to say thank you for the service you provided whilst we were in Krakow. The trips were excellent; always exactly on time and the guides were wonderful. I\'m especially grateful for you going out of your way to pick up our luggage yesterday. I would have no hesitation in recommending your service to anyone visiting Krakow.

Thank you again. Regards, Phil. September 2013.

I would just like to thank you to you and your drivers for a fab time. We had Martin, Lucas and I am afraid I have forgotten the last one whom picked us up from our hotel (Chopin) on Monday at 9.20. They were all lovely young men whom were helpful, friendly and extremely informative. We will be coming back to Krakow for some more sightseeing tours in the near future and will be booking these tours through yourselves. I will be sharing this comment with all I can.

Thank You, Sue Jordan. August 2013.

My husband and I visited Krakow at the beginning of August 2013. From our airport transfer to our excursions arranged efficiently through Crystal Suites we were very impressed with the service and professionalism of the staff of Krakow Direct. In particular we would like to make mention of Marcin Nazimek who took us on an unforgettable trip to Zakopane. Marcin was informative, warm and friendly, an excellent guide and driver, who went out of his way explaining sights and history and stopping at places of interest and showing us the wonderful sights of Zakopane. An intelligent, well mannered young man who made our trip one of the highlights of our visit to beautiful Polska, Marcin is an asset to your company. We would not hesitate to recommend friends and family to use your company in the future. Thank you for the great service which we experienced.

Kind Regards, Joanna & David Fish. August 2013.

I cannot Thank you enough for making our tour so good. Our driver Martin was so patient and friendly, nothing was any trouble, he explained everything on our journey, answering all our questions.... I highly recommend KrakowDirect.

Andy and Tom Power. August 2013

Dear Peter, We would like to thank you for A fantastic tour - Everything was perfect - and you, and the guides you found to us were very professional.

Best regards, Ove Sandborg Denmark. August 2013.

Dear Peter Thank you once again for providing an excellent and professional service. The airport transfers, tour around Auschwitz-Birkenau and the Schlindler Factory were brilliantly organised. An absolutely flawless service. Kind regards Dr Ashcroft

June 2013

Hi Peter, just a note to thank you and your staff for a fantastic service. Your web site was easy to use and had all the information required, your replies were prompt and the options itemized, and we can\\\'t speak highly enough of our driver, Marko, who was always on time, helpful, a very considerate driver and the bus was immaculate and comfortable and the service was well priced. My friends and I will have no hesitation in recommending you service. Thanks for making our stay an easy and enjoyable time.

June 2013.

Hi Peter, a quick note to thank you very much for our recent bookings with Krakow Direct. All of the drivers were lovely, punctual, helpful, informative and accommodating. The tours were excellent. The whole experience was hassle-free, great value and very enjoyable.

Thanks again and all the best, Emma. June 2013

Grazie per l ottimo servizio e per la professionalità degli autisti.Puntuali educati e gentili.Consiglio a chi volesse intraprendere un viaggio a Cracovia. Un saluto a Peter e Jonh

June 2013

My husband and I went to Krakow for 4 days. I researched tours online. Based on the excellent reviews we chose Krakow Direct. We were NOT disappointed. The booking online was easy. Peter picked us up at our hotel. He was very prompt and friendly. He is very knowledgeable and went out of his way to give us a great experience. We enjoyed his company and the service was perfect, so much so that we asked if he could take us to the airport the next morning. Even though it was last minute and very early (4:50am), he did so and was punctual. We would HIGHLY recommend Krakow Direct for all tours and airport transports.

June 2013

Hi, just had to email to say thank you for a brilliant service (yet again). Our driver, Peter, went far beyond expectations. His sense of humour, knowledge and generosity (and ability to run fast !) made it a very special day for us both. Please pass on our regards and best wishes to him. If I visit Krakow again I will certainly be in touch!!

Judi. June 2013.

Hello Krakow Direct. I want to say thank you very much for an excellent service at our stay in Krakow. You picked us up in Krakow Airport to the hotel, took us to Auschwitz and transported us back to the airport, everything worked and it was just perfect!!! Very kind and good drivers, who told us a lot along the route - thank you to them too!! We will recommend your company to everyone we know, any time. Thank you again.

Best regards, Helle Rasmussen. June 2013.

Hi Peter, We returned from Krakow this morning and I wanted to drop you an e-mail to say thanks very much for the service that was provided all transport was on time or a little early and all of your drivers that picked us up were very helpful and courteous and pointed things of interest as we traveled. I would be happy to put a review on trip advisor or your own website if that would be helpful.Once again thanks for all your help with our trip by the way we enjoyed Poland very much

Jacky Taylor. June 2013

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