Client’s feedback Your opinion

Vous vous êtes occupé de nos transports et de nos visites à Cracovie pour notre groupe de 11 personnes. Nous avons été très satisfaits de vos prestations: Les chauffeurs sont très gentils, très précis pour les horaires. Les véhicules sont neufs et confortables. Je vais donc recommander vos services auprès de notre organisation de voyages en France. Je leur transmet vos coordonnées internet dès ce soir. En conclusion, votre société mérite une belle réussite. Merci de féliciter vos chauffeurs de notre part.

Cordialement, Bernard MONTMETERME. September 2011.

Hi Peter, My wife Sonya and I would to thank you very much for providing a wonderful service for the last 3 days and helping to solve the problems of how to travel to all the places that we wanted to visit. Also we want to say that Jaromir is an excellent driver, an intelligent man and very courteous. He was fantastic for whole trip and was a wonderful companion. We really appreciated his advice and help.

Best regards, David. September 2011.

Peter, we have just returned to the uk today and i just wanted to thank you and your staff for making our trip to krakow run smoothly. It is a credit to the company to employ polite and punctual staff. I will certainly be recommending your company to other people travelling to krakow in the future.

Many thanks, Richard Jaworski. August 2011.

Just a quick thank you for taking good care of me whilst on my recent trip to Krakow. I was lucky enough to have Matthew (sorry cant remember his polish name) he was very helpful when the ATM swallowed my card at the airport, translating with the bank etc. He was a superb driver and guide on my trip to aushwitz. Paul made the bookings with ease and everything went like clock work. I have no hesitation in recommending your business to my friends and family. thanks!

David Hinchcliff. August 2011.

We have now returned to Scotland and greatly enjoyed our brief visit to Poland. This brief note is to thank you for the excellent tour and transfer arrangements you organized -- all went well, drivers punctual, pleasant and helpful! We will pass on the KrakowDirect details to any friends visiting, now that there are more and more direct flights from Scotland to Krakow.

With best wishes. Brian. August 2011.

I like to send a big thank you to Peter and the team of Krakow Direct. The tours were great and please say thanks to Jacob and Jarrow for me. They were excellent drivers and guides and always in time and very professional. I´ll recommend Krakow Direct any time!

Thanks again. Maret Imrell, July 2011.

A very big thank you to all, especially the drivers we had on our trips both to/from the airport and our trip out to Auschwitz/Birkenau. We will recommend your company to friends and look forward to using your services next time we Visit.

Thank you. Colin Massey. July 2011.

We wish to send a big thank you to Peter and the team of drivers of Krakow Direct. Our visit to Krakow was vastly memorable because of your professionalism. To anyone who was looking for someone they could trust in Krakow, well do not hesitate to book Krakow Direct. The Drivers especially Jacob who stayed with us for four days,and also the others who were always on time,and they were knowledgeable and very pleasant and friendly.

Carmel Mercieca. July 2011

HAD A WONDERFUL TIME IN KROKOW MADE VERY SPECIAL BY THE DRIVERS AND STAFF OF KROKOW DIRECT A BIG THANK YOU.

YVONNE CULLEN. July 2011

Just wanted to say thank you so much for the brilliant tour of the Salt Mine and Schindler\'s Factory in Krakow. My husband and I were picked up in a lovely new car by a super young man, whose English was perfect and who chatted to us during the day, telling us such a lot about Poland and Krakow, which we would never have known if we had been on our own or part of a large coach party. He dropped us at the mine and the factory, bought our tickets, told us how long we would be on each tour, and assured us that if we needed more time, it was not a problem, and he was waiting for us at the car. Would DEFINITELY recommend this company and both tours.

Many thanks, Steve and Jayne Walker. July 2011.

Just a little email to thank you for everything. My friends and i were very happy with your organisation. All drivers was on time and very nice. We had a very good time!! Our guide, Bogusia, was amazing, she is so passionate!!

Thank you again, Isabelle Kirsch. July 2011.

Thanks for everything. The tour was great and please say thanks to Jacob for us. He was a great guide and driver and it is clear he likes his job. He was very professional and helpful and if I was going to make my own tour company I would be really glad to have him on my staff. Anyway, I just wanted to let you know he did a great job and that we really appreciated his efforts. All the best,

Jason. July 2011.

We wish to send a big thank you to Peter and the team of Krakow Direct. Our visit to Krakow was vastly memorable because of your professionalism. To anyone who was looking for someone they could trust in Krakow, well do not hesitate to book Krakow Direct. From our initial enquiry to the end of the trip we could not have wished our booking to go any better. We would highly recommend this company in assisting your visit a successful one. We hope to see you again soon.

Tania Smith. June 2011.

This is just a short note to say a huge thank you for organising our trips during our recent stay in Krakow. The efficiency of your service and helpful assistance of your staff was very much appreciated and respected. Could you pass on my groups personal thanks to both Jacob and Andrew, our drivers on the two days, for all of their help and assistance which enabled us to make the most of our time there. They are both very good ambassadors for your company. Your overall service is exceptional and very much appreciated. I will certainly be recommending your company to my friends and hope to make use of your services again when I next visit Krakow.

Thanks and regards, Barry Christopher, Nick and Rich. May 2011.

Just wish to thank you and especially Jaro, our driver, for the visits on the 24th to Auschwitz and today to the Salt mine. Jaro was a pleasant young man, very informative and a good driver would certainly recommend your company.

Thank you, Chris Fretwell. May 2011.

Our trip was a great success , with all the arrangements going according to plan. Your Boys were always on time, they were knowledgeable and very pleasant and friendly. Also, the Lady who conducted out private tour was excellent too. Altogether it was a great weekend. Very many thanks for your help....hope to use your services again in the future

Regards, Norman. May 2011.

Thank you last week for your excellent and efficient driver and overall service. I would recommended you in the future for tours and airport pick-ups

Kind Regards, Tony. May 2011.

Just a line to say thanks for the tremendous service both before and during my stay in Krakow... had the airport transfers and tours and your guys were exceptional.. always on time and informative, as was your booking service.

Many thanks. Bob. May 2011.

I would just like to say that your company provided the most efficient and pleasurable experience, The driver Peter was extremely helpful and even arranged our tour to Auschwitz. Everything about the tour was organised for us. I would strongly recommend anyone to your your company, and would like to thank you from my heart for making my experience of Krakow one that my Friends and I will never forget. Absolutly 100% first class.

Dziekuje, Mark Robinson. May 2011.

Just wanted to thank you and the team for your very efficient services whilst we were in Krakow. The pick up from the airport was very well organised. the driver who took us to auschwitz was very knowledgeable. The salt mine tour pick up and transfers went without a hitch and on our final day the taxi to the airport was also on time and very well organised.

Many thanks, Christine Mulcahy. May 2011

Dear Sirs, I have just returned from my trip to Krakow and I want to say a big thank you, for my trip , it went to plan and we had a wonderful day, I would like to thank our driver Peter once again he was brilliant and very knowledgeable, I will recommend you and I would use you again when I return to Krakow.

Thank you, Phil Lycett. April 2011.

I am just back at home from Kracow. It has been a nice experience and visit also thank to your drivers, that took care of us. All was perfect!! So I really want to thank your agency and tell you that sure I will recommend Krakowdirect to those friends of mine that will come to visit Kracow.

Kind regards and happy Ester, Francesca Marconcini. April 2011.

Just a quick note to say thank you for the service your company provided me. On arrival your driver was waiting for me and on my return your driver was at my hotel 15 minutes earlier than planned. I feel this was excellent customer service and I have no problem in recommending your company to family and friends.

Mark. April 2011.

Well, what can I say. The tour was fantastic and Jarrow was a very good driver/guide and an excellent representative for your business. The whole experience was top quality and I would recommend your services to others. Please pass on our thanks again to Jarrow.

Many thanks, Phil, Ann and Harry Cox. April 2011.

Hi, I would like to thank you for our trips. It was our first time we had visited Poland, our first trip was to Auschwitz and the salt mine, ,the driver called Jacob was amazing he was on time ,very helpful,full of information,made both trips a wonderful experience that we will never forget,the next day we had another driver called Jacob who took us on the John Paul ll route, who was really good to very kind and also made this another wonderful experience. I have recommend your company to lots of people and when i come back to Poland I will use your company again.

Thank You once again, best wishes Nicky. April 2011.

I just want to say thank you for your very professional service when we were in Krakow... All of the drivers we had were helpful, friendly and punctual which made our short stay stress free.. It is a beautiful city and we had a wonderful time. I will definitely recommend your company to family and friends..

Many thanks again, Jacqui. April 2011.

Just back from a fabulous trip to Krakow made all the more pleasant by Jacob, our driver from Krakow Direct. Transfers, trip to Auschwitz and Schlinders Factory ran smoothly and hassle free. Definitely will be recommending Krakow Direct to all.

Thanks again. April 2011.

I would like to say a Huge Big thanks for making our transfers from Hotel Matejko to airport and return, very stress free, you have some lovely and helpful drivers. Also I wish to put down in writing about Lucas who drove 2 ladies to Rybnik, they had the amazing time, meeting her long lost relatives of her deceased husband. Nothing was too much trouble for Lucas - a real credit to your company. YOU ARE A VERY GOOD PROFFESSIONAL company, reliable and helpful company to deal with 1st class, especially with English speaking drivers.

Thanks for all your help. Regards, Pauline Scott. March 2011.

Dear Krakow Direct. Thank you so much for your excellent service whilst we were in Krakow. Both airport journeys were very good and the Auschwits tour was perfect but very sad. A special thanks to Jaro who was SO helpful to us and especially kind to me who could not visit Birkenau because it was not suitable for the wheelchair. He personally told me all the history and took me round the perimeter fence in the vehicle and to the station. He was very kind and spent time with me which he did not need to but volunteered. Thanks once again, will put a report on Trip Advisor of your company.

Kind Regards, Annette (and BILL, Geraint, Alan, Bethan, Nia and Richard) from Wales. March 2011.

Just wanted to say a big thank you for the services you provided this weekend. The drivers were all excellent so helpful and friendly. We will no doubt be coming back at some point as we did not get chance to see and do everything we would have liked to in such a short stay. We will definitely book you again.

Thank you once again, Garel Moody. March 2011.

It was a pleasure using your services the driver was very pleasant and the car was a nice car. Thank you very much, looking forward to see you again.

J S. March 2011.

We Just wanted to say, Thank you to you and all the lovely drivers that we had during our stay recent stay in Krakow, Everything ran very smoothly and we were very impressed with the efficiency and politeness of the drivers and also your speedy responses to our requests. We had a fabulous time in Krakow and absolutely loved all the places we visited during our stay there. I will definately reccomend you to friends and will of course use the services of your company again when we return in the future. Please also thank, Matjek, Thomas, Lucas and Martin. Especailly Thomas who was really very helpful and very sweet to us.

Kind Regards, Mrs Cliare Johnson. February 2011.

I would like to say thank you for the way you helped us with a fantastic visit to Katowice and Imielin your drivers where friendly and polite without both Tom and Peter are trip would not gone as well as it did. Once again my sincere thank you for all your help. I will have no hesitation in using the company again as we plan to visit again in the next few months.

Thanks, John Poynter. February 2011.

I have just returned from a trip to Kracow as part of a group of 8. Our driver (Lucas) was excellent and treated us with courtesy and professionalism at all times. Our various stops to get money from Exchanges etc was never a problem. We visited Auswitch/Berkanau, the Salt Mine and Schindlers Museum. Everything about our visit to Kracow was perfect, all the more so because of KrakowDirect. I am already recommending this company to friends who are visiting Kracow later in the year.

Brian Langbridge. February 2011.

Perfect all round, i felt the drivers (sorry i cant remember their names), were excellent, picked us up from airport, sorted the childrens car seats out, direct to our hotel, day trip to auschwitz, amazingly priced considering the distance, the driver (who waited for us all the time), and also to provide us with a private guide service. this company deserves 5 stars all round! Thank you for making our holiday great!

Caroline Gray. January 2011.