Client’s feedback Your opinion

Hi Peter, Krakow was fantastic and I would just like to thank you for taking care of us and providing such a great service. Both our driver and camp guide were superb and could not have been any better as was the service you provided organising everything around our needs. If anyone I know is planning a trip out there I will be sure to pass on your details.

Thanks Again, Billy. January 2013.

Thank you very much for your services, I really enjoyed my time in Krakow and hope to return again with my family!

Kind regards, Sereena King. January 2013.

From start to finish the service provided was fantastic. Booking was easy and quick so booking multiple services was effortless. The services were fantastic, even special requests were not a problem. All our drivers were ready, waiting for us (even Martin who was ready for us even though we landed 40 minutes early). Vans were spacious and comfortable. When we come back to Poland, we will only be using Krakow direct.

James Evans. December 2012.

Just returned from a visit to Krakow and am full of praise for the services of KrakowDirect. Airport transfers, trip to Auschwitz were done by very professional staff, polite, punctual and knowledgeable. Would certainly recommend you to anyone who plans to visit Krakow soon.

Well done and thanks. December 2012.

Just a note to pass our thanks for the great service provided by your firm and staff for the excellent service provided on our trip to Krakow. We will have no hesitation to re-use and recommend you to any of our friends.

Thank You, Dave Smith. December 2012.

Just back from a trip to Krakow with 13 friends. we used KrakowDirect for group trips to the salt mines Auschwitz and Zakopane as well as airport transfers. My wife and I also booked a personal rip to visit relatives. Very impressed with the service - punctual polite and very knowledgeable. Cars / minibuses immaculate. Have to single out Peter who drove us to visit relatives and came in with us for four hours and helped with translations as my Polish is very weak. Thanks guys!

Sandy Kopyto. November 2012.

Dear Peter, I desire to express to you and to yours operators my satisfaction for the service I have received in Krakow. I have appreciated the courtesy, the smooth driving, the assistance and the punctuality of the meeting time. I will suggest to my friends your agency and if I will have the chance to come back to Krakow.

My best regards. Franco Piccioni. November 2012.

We were so impressed with your company and felt like people should know! We booked a trip to Auschwitz and The Salt Mines on Saturday 27th October 2012: we were picked up (early!) in a very swish Mercedes Benz van. There were 4 of us in our party, plus 1 other person in the van so it felt like a really personal experience. The driving was excellent and very comfortable. When we arrived at Auschwitz, our driver sorted us out very quickly and made sure we found our guide. He was waiting for us when we came out and took us straight to Birkenau and again made sure we were in the right place. He then took us to The Salt Mines and recommended a lovely restaurant for us to have something quick to eat...he even checked with the local staff that we had been seated and served properly! He then dropped us off, back at our apartments. His name was Martin and he was fab- he looked after us all day. We also used Krakow Direct for our airport transport yesterday and again they were early and it was a very comfortable transfer. We would highly recommend this company and will definitely be using them again if we go to Krakow. Thank you so much for making our holiday so enjoyable and easy.

The Lacey family, Wiltshire, England. October 2012.

Dear Sir, I would like to say thank you for the excellent service we received from your drivers during our stay in Krakow. They were very helpful and always on time. We will recommend your company to our friends and we will use Krakowdirect when we are next in Krakow.

Many thanks, Ross Sutherland. October 2012.

Thank you for your help with driving us safe and well to Denmark Sunday day and night. Thank you to the two drivers. We hope, they too will be safe back in Krakow later this day. They are both very kind, service minded and clever drivers. We Will recommend The City Krakow, the country Poland, the inhibitors and of course Krakow Direct to friends and familes . We will recommend them to visit Krakow and off course use Krakow Direct.

Thanks and Kind regards from Lone Fly and friends :-). October 2012.

Hi Peter, just a quick line to say thank you to Krakow direct, your drivers were on time for every trip including the pick up from the airport which was 35 minutes early, your drivers were very friendly and all spoke very good English, nothing was too much trouble for them, we will be coming back to Krakow and we WILL be using you again, we would recommend Krakow direct to anyone visiting Poland.

Kind regards, Tom. October 2012.

Hi Peter, Yesterday we came back from our visit to Krakow. I would like to thank you and your team for the excellent way we have been treated during our visit. From and to the airport and during our visit to Auschwitz your guys were absolutely brilliant. They were very friendly, punctual and active. We had a perfect visit to your beautiful city and your guys certainly contributed to that. Thanks again.

Kind regards, Freddy Terpstra. October 2012.

Hallo Peter - My group consisting of 10 people have just returned from Poland and we all wanting to say \"Thank You\" for making our stay so enjoyable and so well organised. Your drivers are a credit to your company as they were so helpful and nothing was a problem for them and they were always there on time. Also you recommended our hotel the Kossak which was perfect for all of us. I will have no hesitation in recommending your company to my friends and once again thanks for making our time in Poland very enjoyable.

Nigel Linsdell. September 2012.

Dear Peter, You may recall we corresponded a few weeks ago. Myself, my wife and my parents have returned from a very enjoyable trip to Krakow. I would not want to miss the opportunity to say how delighted we all were with the service we received from Krakow Direct. As well as all the help we received from you in advance of travelling, from the moment we landed when your driver was waiting for us, to his dropping us off for our return flight, the service we received was quite superb. The cars were spotless and in excellent condition, and drivers were punctual, friendly, helpful and full of interesting information about Krakow. Our tours of Auschwitz and Schindlers factory were also organised very efficiently. Your organisation is a credit to your city, and we will of course be recommending Krakow Direct to anyone we know that is going to Krakow in the future. Thank you very much again for all your help.

Steven Kerr (Edinburgh, Scotland). September 2012.

Just back from short break in Krakow, sept 2012. These guys are the tops. Excellent service, excellent staff prompt and very courteous and friendly. Would recommend this company for anyone arriving in town for the first time or hundredth time. Contact these guys. They just do know wot they are doing. Thank you once more lads!!!!

Chris Dobson. September 2012.

Hi, just a word of thanks for the first class service you provided whilst we were in Krakow earlier this week. Your drivers (Peter, Eric and Christopher) deserve special praise for the professional way they go about their work. Their help, advice and information was invaluable and really appreciated.

Thank you once again, Tony and Elaine Bramwell. September 2012.

Dear Peter, just a short message to say thank you for the service provided by you and your drivers during our Krakow break. We will definitely recommend you to family and friends. We all enjoyed our stay and look forward to returning.

Thanks again, Martyn Reilly. September 2012.

Hi, Just have to write and say a big thank you to Mathew (English version of his name) our driver throughout our trip to Krakow. Also thank you to Peter for all communications on booking our airport transfers/trips to Auschwitz-Birkenau Museum and Schindlers Factory, also Wieliczka Salt Mines. What an excellent service provided by both. We asked Mathew which restaurants he uses and he gave us a choice of three, we chose Pod Wawelem Restaurant, which was delightful and we had a fantastic meal to round off our wonderful trip, please thank Mathew for supplying us with this information. We wish all involved great success for the future and will definitely be recommending your company to ALL our friends who plan trips to Krakow in the future.

Thank you so much. September 2012.

Dear Krakow Direct, now that we are back in the States, we want to thank you once again for helping to make our stay in Krakow such an enjoyable and comfortable one. We especially want to thank Martin for being such a great driver and host. He was always prompt, polite, and professional, and his insights about Polish life helped us understand a great deal about the country, its history, and its current situation. He also was a very thoughtful conversationalist with a good sense of humor who helped us feel right at home in a foreign land. We will gladly recommend Krakow Direct very highly in on-line reviews and will encourage any of our friends who visit Krakow to make use of the service. Thanks again!

Regards, David and Sandi Gordon. September 2012.

Thank you for the excellent service we received on arrival 9th September 2012 (booked under Wm. Mustard - we were a party of 4) Martyn was so courteous, informative, polite. We would have no hesitation in recommending your company - first class - it made our short break better.

Kathleen Monaghan. September 2012.

Thank you very much for your service last week. Each of our 4 drivers was prompt, polite and willing to answer all of our questions – including our questions on how families live and other cultural questions. I will post a positive review on which is where I found your company.

Thanks again, Heidi Kozubal. September 2012.

Outstanding picked up and drop off on time, given info on the area on the way in. We even had an issue with an hotel change this was no problem made thing very easy dealing with a very professional company, will use on my return next year and highly recommend.

Shane Corbett. September 2012.

Just wanted to drop you a line to say thank you for the excellent service provided yesterday. The driver was helpful (and very patient when my daughter decided to extend her visit at Birkenau). Yours cars are brilliant - roomy, clean and with air-conditioning which in yesterday heat was fantastic. If I return to Krakow I will certainly use your service again!!

Judi. August2012

Excelent service, airport transfers and auschwitz-birkinau and salt mine trips all went smoothly, drivers all friendly and helpful. would highly recommend

Gordon Clark. August 2012.

Many thanks for your services in Krakow. All drivers were on time and spoke good English. I would recommend your company every time. Many thanks for making it a wonderful trip.

BD Parsons. July 2012.

Dear Peter, I just wanted to drop you a note to say that the organisation today was absolutely superb! Peter, the driver was delightful, very efficient and looked after us so well... Richard (I know his name was the Polish equivalent of Richard!!) Was a brilliant guide... He showed us all the important things we needed to see in the time we had, he was very informative and knowledgeable and managed to get us round the camps in plenty of time to get back to get our flight. Thank you to you too for all your hard work in organising it for us.. I know I bombarded you with a few too many emails!! We shall certainly be recommending your company to all our colleagues and friends.

Regards, Jackie. July 2012.

Hi Peter, last year and now this year we have used Krakow direct for all our travel in Poland and when I am arranging a journey it is good to know we are using a company I can trust. We began on Thursday 19 July with your driver collecting us from Krakow airport and taking us to old town square your company then looked after our baggage for 5 hours before collecting us and taking us to Poronin near Zakopane today at 0730 you collected us and took us back to the airport. I do not normally write and thank people but I feel I must as once again your drivers spoke good English told us many things and were in the right place at the right time. See You next Year.

Dziekuje, Jim Morton. July 2012.

Hi Peter, can I please say a big thank you and your guys for all the help you gave us on our trip to Krakow. It was a first class experience, your organising was superb, the guys were first class full of information on anything we asked them. Extremely professional. I will put a similar acknowledgement on Trip Advisor. We will also recommend your service to our other friends who are very keen to come to Krakow. We will be back again and look forward to using your service.

Many Thanks. Mike & Linda Kolacz. July 2012.

Hi Peter, I would like to say a BIG THANK YOU to everyone involved in our transfers & trips (airport-hotel, Auschwitz-Birkenau and Salt Mine, day-trip to Lviv) earlier this month. You and all your drivers run an excellent organization and we all got back with lovely memories. A absolut fantastic service from start till end - thank you very much!!!

Regards from Hamburg. Gunnar. June 2010.

What an incredible visit we had to Krakow. It was absolutely wonderful. And our guide, Lucas, was the most pleasant person we have ever had in countered with your services. We were so glad to have him for the whole time we travelled through Poland. He was a hoot!!!! In Texas, it\'s a saying that means he was so much fun to be with. It really made this trip a memorable one. When we went to all these places, he was right there to tell the vendors what we wanted and it just made it so much easier for us. He showed us an ice cream place that he liked so one evening after dinner we walked until we found it. It was so delicious. Wish we could have taken some back with us. When we were at the pottery places, he went with us and I think he enjoyed himself too. He found us a restaurant after we finished with the pottery factory and we hope he enjoyed it as much as we did. The food was incredible and we all rolled out of that place. We ate it all. He shared his knowledge with some of the churches we went to. We look forward to coming again, possibly as soon as next year. Peter, thank you again for setting up everything. You are very professional in your business.

Albert and Geri. June 2012.


Kathleen Crewdson. June 2012.

Hello again! We just wanted to say thank you for your so good service.We are VERY pleased with our driver and the service he gave us. We will warmly recommend you to our friends!So thank you very much for everything!

Regards from Sweden Pernilla & Dan. June 2012.

Just a quick note to let you know that everything went according to plan and we are very satisfied indeed. Please convey our sincere thanks to the excellent guide. It was a privilege.

Karsten N. Müller. May 2012.

Just a short note to say how pleased and impressed we were by the service which you provided during our stay in Krakow. The three drivers who provided the airport transfers and the Auschwitz-Birkenau tour were punctual,friendly and having good English were able to point out places of interest and answer all our questions which added to our enjoyment. We will certainly recommend your company to any friends who may be visiting Krakow in the future.

Kind regards, David Wilkinson. May 2012.

Dear Peter, I hereby post my very best recommendation of your services. In March, KrakowDirect took us to and from Zakopane in your comfortable minibusses. The two different drivers were very service-minded, telling us a lot about Poland. In addition, you were very flexible helping me getting hold of some lost items. Thank you! See you next time in Poland :-)

Ulrik Mak. May 2012.