Client’s feedback Your opinion

Hi Peter & Paulina, Just a quick note to thank you for your super efficient service in our transfers to and from the airport, I would certainly use your company on any future visits to Poland & I will recommend you to friends and family.

Hi Peter/Paulina. Just a quick message to say thank you for the great service provided by your company for our stay in Kraków. The pick up from and to the airport was great. The trip to Auschwitz and the Salt Mines also something we will never forget but fantastic service on being picked up, the swap over for the salt mine and dropping us back to the hotel. Can you please thank Peter and Lucas who drove us on the Auschwitz and Salt Mine tour, they were great with explaining a lot about Kraków, Poland and Auschwitz and the Salt Mines before we got there which was great. They were also very polite and kind. Could you also pass me the names of the driver who picked us up from the airport and the person who took us to the airport for our return flight as we also want to thank them on our trip advisor review, which as you can guess will be very good for your company. Thank you for a great service and we will definitely use you again when we return to Poland in the future. We loved Kraków and all 4 of us believed it to be one the best cities we have visited with so much too see and do. We are hoping for a return again next year and if so we will let you know and definitely use you again.

Sonia and I have just spent the most fantastic time in Kraków. Thank you very much for your excellent and prompt service . I will be recommending your company to all my friends whom travel to Kraków. A special thanks to Chris his local knowledge and command of the English language is fantastic.

Hello, we would like to thank all of you so much, in particular Peter, for your kindness and competence. If we are in love with Krakow is also for your deserve.

Hi there would just like to thank your company for the excellent service provide to us on our recent trip. The drivers were exceptional and courteous and the vehicles were top quality. The transport always arrived on time and we are very impressed. Martin was one of our drivers, he was very informative, friendly and entertaining. The driver that took us to Auschwitz was extremely efficient and went out of his way to make everything easier for us by sorting out the ticket situation which had gone wrong at Auschwitz. Please thank him for us. I don’t remember his name. You are very lucky to have such efficient people working for you! We will book your company on our next trip and will recommend you to our friends

Hello, we had an amazing time it\'s such a beautiful city we will certainly be going back and we will deffinately be using your company again we both want to say a massive thank you for your service it made our holiday that much better, being 4 hours delayed we couldn\'t believe our driver Jaro was still waiting for us he was a lovely man and was very helpful, polite, informative about the city, and spoke great english! Then when we went to auschwitz and the salt mine we had a fantastic driver (named Chris) he made our day, he was very talkative explaining lots of krakows history telling us places to visit, he stayed with us to make sure we got into both places ok then was there waiting exactly where he said he would he was never worried about time and we felt we had time to do what we wanted and didn\'t feel rushed! We have never met anyone as genuinely nice as our two drivers they both had a great interest in us having a brilliant holiday! And we certainly did!! We would also like to say that we were very impressed by how the drivers were always on time never had us waiting around which for such a short break was very important for us!!! And how clean and comfortable the cars were!!! We were very impressed by such a great service for a very good price we honestly can\'t thank you enough and we will certainly use you again.

Hello, We have now returned from our wonderful trip to Poland and would like to say a big thank you to yourselves for the excellent service you provided whilst we were there. I will be placing a great review on TripAdvisor for yourselves and look forward to our next trip to Poland and probably Krakow and cannot imagine using any services other than yourselves.

Peter/Paulina, just a note to thank you for a wonderful service last weekend. All drivers were efficient,knowledgable and very courteous. The trips to Zacopane,Salt Mines and Auschwitz were very informative/enjoyable.

Hi, I would just like to say thank you for the excellent service we had from Lucas on our recent visit from krakow to Auschwitz. He was fantastic, he was very knowledgeable about Krakow and surrounding areas and made our trip really enjoyable. Please pass on our thanks to him.

Peter, can\'t thank you enough or your drivers and guides who made our weekend a more memorable one. Very punctual, friendly and knowledgeable. I will recommend Krakow Direct to any friends I know who will travel to Krakow in the future. Well done, excellent

Hi Paulina, Can you please let all the people who picked us up from Airport 2 trips and return to airport they made our trips really enjoyable and were really nice. Thanks for a wonderful time in Krakow.

Afternoon Paulina & Peter, I would like to thank you for your services over the weekend for the duration of our stay at Krakow. Airport Transfers and Tours were perfect - all drivers were nice and friendly and on time even earlier. Also our Tour Day with Matthew ( cannot spell his Polish Name ) and the group we were with for the day made the day enjoyable. Thanks again and I will use you again hoping to book Krakow again for either May or end of next year. I will no doubt be back in touch.

Please pass our thanks back to your drivers who were a credit to you, professional, punctual and helpful, they contributed very much to making our stay a great time. Please thank Thomas, Peter, John and Jacub who drove us about, particularly Peter who took us to Austwitz and talked to us all the way giving us a great insight into Poland and its history which we enjoyed a lot.

I am sorry it has taken me so long to send this message. You were able to provide me with travel to Jasna Góra to visit the monastery and Our Lady of Częstochowa on Thursday, October 16. Thank you for providing me such excellent travel. Matthew was an amazing driver and I enjoyed the trip and our conversations as much as the tour itself. I have told all my friends about you and sent a review to Trip Advisor. I hope you make it to number one on their list. :) If I ever get a chance to return to Krakow, I know I will be calling you!

Hi, I would just like to say a BIG thank you for your excellent service for my nine friends & myself. Most of all thank you for all your generous help with my friend in her wheelchair, it really helped all of us have a great time in Krakow.

Paulina and staff at Kraków Direct. Thank you for your prompt services, spacious vehicles and excellent drivers during our time in Kraków. Really enjoyed it all with some sad bits in between.

Hi Paulina, I just wanted to contact you to say how impressed we were with your company\'s professional approach & punctuality. In particular we would like to pass on our thanks & best regards to your driver Peter who we found extremely polite, knowledgeable & helped us obtain information on my late mother in Myslowice. We will certainly return soon & will have no hesitation in using your services again and hopefully having Peter as our driver. Again, many thanks & please pass on our thanks & best wishes to Peter

Hi Peter, Just to say another BIG thank you for all of your help in planning our return visit to Krakow last week. We all thought that our visit in March could not be beaten but this time it exceeded our expectations. Guido Zabrze Coal Mine visit was very interesting and the shooting trip was brilliant fun. Auschwitz-Birkenau and Oscar Schindler Factory gave us chance to reflect on more serious and emotional matters. As per usual all of your drivers were prompt, polite and extremely helpful for the duration of our tours including advice on what to see, where to eat and where to go in and around Krakow. We are all looking forward to our next trip to Krakow and will contacting you shortly with our requirements.

Hi Peter, I just wanted to write to say how impressed we were with your company on both airport transfers and the full day tour we had. Could you especially thank Michal that we had on Sunday who took us on the full day tour he was so pleasant and made our day interesting and was so attentive. He is a credit to your company and hope you pass this feedback onto him ,and when we return later this year we will definitely use your company and will promote your company to all of our friends.

Dear Sir/Madam, I am writing to say thank you for an enjoyable experience with your company on our visit to your lovely city of Krakow. All your drivers were prompt, courteous, friendly and helpful. The tour guides were most knowledgeable and not boring! Particular thanks go to Peter and Martin who took us on the Auschwitz and Salt Mine trips respectively. I would have no hesitation on booking with you again. Here\'s hoping we may visit again.

Dear Peter, just wanted to say thank you and to let you know how pleased we were with the service we received from the 3 drivers who drove us during our stay in Krakow. Chris and Jaro were great on our tour days. We enjoyed both our trips and it was well worth paying extra for being on our own and the personal tour around the camp.

I would also like to thank you for your time and patience ..you are an outstanding company and our excursions and your drivers were excellent yesterday ..well mannered drivers who go that extra mile ..I would recommend you highly ..you have made our short break memorable and stress free with your expertise.

I wanted to let you know that we appreciated your services and that we were very happy with both the vehicles and drivers. The drivers you provided for the trip to Auschwitz and on to Budapest were very helpful and we would definitely recommend your company.

Thank you peter, can you pass on my thanks to whoever it is necessary to, your drivers we have had for our trips have been suburb, Matthew and John, my experience of krakow has been one of great joy and today was a humbling experience, my holiday has already prompted my friends and colleagues from my work to book a visit to krakow and I shall promote your services to those with confidence of your great service.

Hi Peter, Just wanted to drop you an email to say thank you for the excellent service we received from all the staff at Krakow Direct during our stay in Krakow last weekend. We really enjoyed it and the excellent service we received made the stay even better. Please pass on our thanks to all the staff involved and thank you again for all your help.

Hello and thanks a lot for your service. Special thanks to our driver Peter, who made our trip enjoyable and rewarding. We will recommend your services. Best wishes from Finland.

Thank you very much for looking after myself and daughter over the past week. All of your drivers were friendly, knowledgeable and reliable. Nothing was too much trouble on both the trips and the airport transfers. I will recommend you to anyone visiting Krakow.

i would just like to say a big thankyou for making our trip to Krakow very enjoyable.you are the best company i have ever dealt with for reliabilty and good drivers,especially Chris who took us on the auchwitz tour,he is a credit to your company and please pass on our apreciation to him .i will tell everyone i know when they visit Krakow that you are the company to use.five star service and thanks again.there were 5 males in our party that you picked up from the alexandra hotel on saturday 28th june.

Hi, Peter we have just returned to the UK following our four day visit to your beautiful city.I would like on behalf of all of us to thank you and your team for the excellent service your company provided.From our initial enquiry to our final drop off at the airport everything was carried out in thoroughly professional manner.Our driver Matthew was friendly,punctual,informative nothing was to much trouble.I will recommend Krakow Direct to friends and family.

Hello, We have just returned home after a fantastic weekend in krakow, and I felt I must let you know your team of drivers have been absolutely fantastic! From the moment we were picked up from the airport, to our salt mine trip, then Auswitcz, then back to the airport, every one of the drivers has been so helpful and very professional. When we come back to krakow, we will definitely use your services again, and we will recommend you to our friends. Many thanks

Hello this is just a short note to say thank you very much indeed for all your kind and very welcome help. Both Clare and I were very impressed with your high standards and professionalism. We shall certainly be using you again when we return to your fantastic country.

Hi Peter. I just wanted to let you and your company know how pleased we were with your service in Krakow this week and especially how highly we think of your driver Lukasz Jaros. From the moment he picked us up at the airport to the moment he dropped us of - and with our trip to Auschwitz in between - he was courteous, polite, punctual, friendly, and helpful. His English is excellent and he went out of his way to make us feel at ease in Poland. He took the time to recommend restaurants and jazz clubs and to point out interesting things along the way. He provided us with bottled water and made sure we were always comfortable and safe. This was a working trip for me, one of many I take around the world every year. Wherever I go I employ companies such as yours and drivers such as Lukasz so when I tell you he is exceptional, you should believe me! I shall be posting something on Trip Advisor as well but just wanted to take the time to let you know personally what a fantastic employee you have. Don’t lose him!

Hello Peter, This is just to inform you that we are very satisfied with your company’s best quality services. You had good quality cars, and the drivers were extremely polite, very good in English language, helpful – and handsome! Please forward our best regards and hugs to them : – )

Hello, Just to say a big thank you to all at Krakow Direct . Mathew was our driver for the Camp and Salt Mine Tour on Thursday . From pick up to drop off Mathew was helpful and informative , prompt and courteous to the four ladies in our group . We would highly recommend the service of Krakow Direct to anyone travelling to Krakow.

We have now come back from a rainy but wonderful trip to your beautiful Krakow. We just want to say thank you to our 3 drivers Peter (from Airport 15/5), Christoffer (Auschwitz tour 16/5) and Matthew (to Airport 18/5). You were all very good drivers, spoke good English and we had lots of fun in the car with you all. Keep up the good work and maybe see you next year when will come back.