Client’s feedback Your opinion

Hi We booked a number of tours and taxi pickups through you. All of you taxis arrived on time , all of your drivers were courteous and helpful . We visited the Salt Mines and talking to other tourists we were fortunate to have Sebastian as the guide .

First class service! Would gladding use again and have no problem recommending. Drive was helpful and friendly. Return for the airport and salt mine trip faultless.

Szanowni Państwo, W imieniu rodziny van Cutsem, którym zorganizowali Państwo transfery i wycieczki do Auschwitz i Wieliczki bardzo dziękuję za znakomitą jakość usługi. Goście byli zachwyceni profesjonalizmem organizacji, uprzejmością kierowcy, jego znajomością języka oraz starannością (w szczególności tym, że nim odjechał, upewnił się, że zostali należycie zakwaterowani w hotelu). Ja z kolei doceniam nienaganną i sprawną komunikację mailową i prostotę odnoszącą się do rozliczeń.

Good Morning Paulina, We want to thank you for the very, very good service. Very good cars, very good drivers, always very good in time, a good organisation and guide in Auschwitz and a very pleasant communication with you. When we go again to Krakau we are going to use, for sure, your service and shall recommand KrakowDirect to other people.

THANKS FOR THE GREAT SERVICE YOU PROVIDED ON OUR TRIP TO KRAKOW LAST WEEK,WE WERE PICKED UP ON TIME AT AIRPORT AND AT TRINITY APPARTMENTS FOR PRIVATE TOURS, DRIVERS WERE ALL FIRST CLASS,WILL BE IN TOUCH ON OUR NEXT TRIP.

Hello Peter, I would like to thank you, Paulina and the rest of your staff for making our trip to Krakow so pleasant. Your drivers were always on time, polite and informative and your vehicles spotless.

Good Morning, I would like to thank you for the superb service we received on our recent trip to Krakow. Everything was so well organised from our collection from the airport to all the trips we did through your company.

Just returned from Kraków where we were picked up from airport, taken on a full day tour of auschwitz, birkenau and the salt mines then taken back to the airport. Over the three days we used your company it was fabulous and each driver was very polite and very friendly. No complaints at all and so impressed will highly recommend Kraków direct to family and friends. Thank you again

Hello Paulina, I thought I would write to inform you how impressed my friends and myself were with the excellent service received from your staff during our visit to Krakow, Auschwitz and Birkenau. Your drivers Peter, Christopher and Michael were very attentive, helpful and very informative at all times. Once again, thank you very much. We would recommend your service any time.

We used Krakowdirect to get us from the airport to a family wedding in Opava CZ and return us to Krakow airport a few days later - perfect service, polite friendly fluent in English drivers - no hesitation is recommending Krakow Direct

Hi Paulina, I have just returned from Krakow, I would like to thank you for a very pleasant experience, we used your services for a number of tours and found your staff very helpful and friendly, I would recommend your company to anyone traveling to Krakow.

Used your company for airport transfers and also Auschwitz/Salt mine tours in April 2015. Service was excellent, on time with very friendly English speaking drivers. Vehicles spotless. Highly recommended and will definitely use on my next trip.

HI Paulina, Just a quick note to say thank you so much for all you did, we had a fantastic time and all of your drivers contributed so much to the experience, their knowledge, their courtesy and their efficiency was absolutely \'FIRST CLASS\'. Thank you again so much.

Dear Paulina, I wanted to give you a small feedback on the service you provide. I think it is simply excellent, from the booking to the end of my trip everything has been easy and smooth. (the 2 transfers to from the airport and the trip to Auschwitz Schindler\'s factory). The drivers were very professional and kind without interfering at all with the client\'s privacy. They go to the extra mile taking care of all issues to be able to deliver the best service possible. Every moment I felt at ease.

Hi Peter / Paulina. Apologies for the delay as I have now been home for a month, however, I just wanted to write you a quick e-mail to say thank you very much for your excellent service. You made it all very easy for us and we very much enjoyed our trip to Krakow and both trips we took with Krakow Direct. Both Martin and Erik were excellent drivers/guides and we learned many things that we did not know from both of them. Thank you all once again, I wish you a successful summer season and I will not hesitate to recommend your company to anybody I know who goes to Krakow.

Hi there. Just a brief \'thank you\' email for the great trip we had provided by yourselves on Monday 27th April 2015 to Auschwitz. Our driver, Martin we think his name was, arrived on time, was very polite and looked after us well throughout the day. The service provided overall was excellent and we would have no hesitation in recommending you to friends and family if they choose a visit to Krakow and are in need of an excursion. Once again many thanks

I have got to put in writing just how amazing your company made our visit to Krakow (17-20th April 2015). I have never felt so well looked after, the drivers for each of our transfers/tours were punctual and really good drivers too. I need to make special mention of Little John and Chris. They in turn (John)took us to Auschwitz- Birkenau and the Salt Mines and Chris to Schindlers factory. Chris struggled to get us to Schindlers because of the Marathon that meant many of the bridges and streets in Krakow were closed on the Sunday morning but we still managed to get there. I really cannot praise Krakow Direct enough. As a disabled person they were always there ready to get me and my wheelchair into and out of the very disabled friendly vehicle. I really cannot thank everyone enough for the perfect organisation and friendliness of the drivers who could all be tour guides themselves, their knowledge of Krakow being so great and their English absolutely perfect. I have made sure that TripAdvisor has good feedback too.

Morning Paulina, We have been home from Krakow for over a week now and I would just like to say thank you to your company for the great, seamless service you provided during our stay. We met three of your drivers Martin, Peter and Chris and they were all extremely pleasant, helpful, punctual and knowledgeable which enhanced our experience. We would have no hesitation recommending your company.

Dear Peter, We have now returned to the UK from a very successful visit to Krakow. Thank you for your very kind services. Your offices have been extremely efficient in the organisation of our tours. The driver John who was responsible for taking us to the salt mines, Auschwitz/Birkenau and back to the airport was extremely professional in his services. He was punctual, a very good and careful driver and extremely helpful and knowledgeable. He is an asset to your company. The guide you arranged for us at Auschwitz/Birkenau was incredible. She was extremely empathetic, sympathetic and knowledgeable. Her name was Kasha. As next generation Jews, that trip was always going to be a difficult one. Both Kasha and John displayed patience, kindness and understanding. Well done Krakow Direct. I shall have no hesitation in recommending you in the future. Thank you.

Hello Paulina, We would like to pass our sincere thanks to you and all your staff for your help and the very efficient way in which you dealt with all of our needs during our visit to Krakov last week. In particular Christopher was most helpful. We would certainly recommend you to others.

Dear Peter, We have just returned from Krakow after a wonderful few days and much of that was thanks to all the services that you supplied to us which worked so efficiently. We booked airport transfers, a trip to Auschwitz and a visit to the Salt Mines. All our drivers were punctual, courteous and friendly. They helped make all our visits go without a problem. When you have only a few precious days holiday to visit somewhere, it is important that things go smoothly if possible and your services certainly ensured that. We will put a comment on Trip Advisor and will have no hesitation in recommending you to friends. With thanks for helping make this such a memorable and outstanding visit to Krakow for us.

Have just returned from Kraków we used your service for airport transfers and trip to auschwitz @birkenau.would like to thank you very much all drivers were on time very polite and helpful,you run a very good business,and if we come back will definatly use your services again,we will recommend you to all our family and freinds.once again thank you very much,it was a pleasure.

Thank you to all your drivers who took us to and from the airport to hotel Santi on 29th March and 1st April. They were very polite. Especially thanks to Chris who took us to Auschwitz and the salt mines on Tuesday. He was very informative, helpful and polite and nothing was too much trouble.

Dear Paulina, Thank you to you and your drivers on our recent trip to Krakow. We had a fantastic time and all the drivers we had were friendly, full of so much information and their English was excellent. Please pass on our thanks to Peter & Lucas who took us to Auschwitz then the Salt mines on Friday, Peter that drove us from the Puro Hotel on Sunday back to the airport and the driver who\'s name I have forgotten who collected us from the airport to the Puro Hotel last Thursday. We loved Krakow and we will hopefully be back in the not too distance future. We will definitely use your company the next time.

Hello Peter, I would just like to take this time to thank you and your company for making mine and my partners trip to Krakow absolutely fabulous. We booked not only the salt mine and Auschwitz tours but our airport transfers to and back. I would like to congratulate you on such an amazing company, We arrived the Friday and Lucas ( tall blonde man) was our driver what a pleasant and friendly gentleman. He was very helpful and gave us wonderful recommendations. On Saturday we had Peter drive us for the day and what a pleasure it was meeting him. He was so filled with joy and an abundant of information no questions went unanswered he went over and beyond to make us happy and pleased. For that we are so grateful. He was an excellent driver and an absolute pleasure of a man. He was the highlight of our trip and gave us amazing recommendations of what to eat and booked us a lovely table at a restaurant for typical polish cuisine. Cherry vodka is an appetizing drink after a long day and I thank him for his wonderful gift. Out Driver back to the airport Marcus (sorry if I have named the men wrong) was so nice and polite he gave us more information about other tours your company do and we will sure to be coming back and using your company again. I would recommend your company to anyone who asks. Your a 5 star company and have made our holiday an absolute pleasure so I thank you and all the guys who made this possible. You can be very proud of your team as they hold your companies name high. Again I would like to say thank you and good job it was such a pleasure.

Good evening, we travelled to Krakow on Wednesday 25th March and used your company for airport transfers plus several tours which I pre booked prior to our visit. I would like to take this opportunity to thank you for an efficient friendly service especially to our designated driver John. He was so accommodating and could not do enough to make our journeys comfortable and all of our party felt totally relaxed and at ease. I will certainly be recommending and using your services in the future.

Hi Peter, I would like to say how much we all appreciated the trip we took on Thursday, you were a wealth of knowledge and a pleasure, nothing was too difficult or awkward for you, you catered for everything we needed. The 2 guides you arranged for us at Auschwitz and Salt Mine were the best we could have had, extremely good at their jobs and very pleasing on the eye ☺. Thank you once again and if we ever come back, we will book you.

This is to thank you and all of your splendid, courteous drivers for their help on our recent visit. We will advise others to use your services. Also, our tour guide at Auschwitz-Birkenau was very knowledgeable, informative and respectful.

Hallo:) We just want to say thank you to the driver who drove us from Krakow airport to zakopane Thursday 19 March and back sunday 22 March ! He was a very nice and politely guy:) we have used Krakow direct before and we where very satisfied last time also! Clean and fresh car and always in time!

Hello Peter, I just wanted to say a huge thank you for organising my trip from Brno last Friday. From start to finish your help was excellent and I had an amazing experience. Marcine, is a superb guide and a credit to your company. He was great company and so full of knowledge that he enhanced the trip so much. Thank you a million times. I have Polish friends but had no idea just how much your people and your country suffered during the war. I respect you all so much.

Hi Paulina, Just a note to thank you and the excellent driver for taking our Directors to their meetings yesterday, they were extremely impressed and will certainly use your company again for future visits. Please pass on our thanks. It is lovely to deal with such a professional organisation.

Dear Sirs, I simply wanted to tell you we were very happy and satisfied with your services! (we also booked the tour to Wadowize and the transfer babk to the airport). Our driver Jon was very nice, helpful, serious and prepared! Thank you very much and many compliments!! I\'ll suggest your name in case some of my friends come to visit your beautiful city!

Hi Peter. Now back in the uk, would like to thank you for the amazing service given to us during our stay in Kraków. Special thanks go to yourself for organising everything ,and to Martin and Peter for Auschwitz and salt mines tours and for transfer this sorry name not known of this driver. It made the 4 days we were there an absolute pleasure. We will say the same on trip advisor so hopefully you will get the number one spot.

We had the pleasure to have Peter as a driver. We have had a lot of fun on our taxi ride from airport Cracow to Oswiecim . His knowledge about Auschwitz and Poland was impressive. We were so pleased with Peter that we wanted him to return as a driver. An excellent company and also a fantastic driver. Next time we come back we want Peter as a driver.

Dear Paulina, I would like to thank you on behalve of our entire family. We had a lovely time in Cracow but most of all our transfers, trips, drivers and guides were more than great. It was all so Well organised we all give you lost of compliments. Thanks so much and if people are planning to go to Cracow we would surely recommand your firm.