Client’s feedback Your opinion

Hello, I would like to let you know that our stay in Krakow was very pleasant. All the tours that were arranged with your company (Auschwitz, Salt mine, transfer airport) were perfectly organised.The drivers and the guides were very friendly and spoke English very well. When friends of us want to visit Krakow and Auschwitz, we will definitely recommend your company!

Kind regards, Jef Lodewijckx. March 2014.

Hi Peter, We have now returned from our wonderful break in Krakow. We all wish we had stayed for longer. I would just like to say a big thank you to all of you at Krakow Direct. From start to finish your customer service has been outstanding. We had three different drivers during our visit, they were prompt, polite a real credit to your company. We hope to visit Krakow in the very near future, and we will definitely use your company again.

Once again many thanks. Lynn. March 2014.

Dear Peter, I really have to compliment you and your guides for the very best service possible! I believe I met 4 different guides and drivers during our stay in Krakow, all of them very service minded and fully dedicated to giving us the very best experience! Please give them all my very best regards and keep up the good work!

Fredrick Thurfjell. March 2013

Hi Peter, Can I say huge \"Thank you\" for the efficient service we received from yourselves on our recent visit to Krakow. Martin is excellent at his job & was very helpful & informative, we learned a lot about your wonderful country from him. We will definitely book with you next time we visit, I will also recommend you to our friends.

Kind Regards, Charli. March 2014.

Our flight was delayed by 3 hours but the driver contacted me and was waiting when we eventually arrived. Always on time and we were able to arrange short notice trips during our week stay in Poland. Highly recommended.

Sean Beer. February 2014.

Dear Peter, We wish to thank you for our wonderful trips that you took us on. We were treated very special by your wonderful drivers. We would especially like to thank Jaro, Adrien, and John who did everything for us ( and of course yourself, who made booking the trips so easy!) We cannot thank you enough it was all really wonderful.

Regards, Martin Hall. February 2014.

Hi Peter, we were last Saturday with your company in Auschwitz. With your service, and especially with our driver \"Martin\" we were very pleased and will be happy to recommend in Switzerland.

Best Regards, Olga and Christoph Hürlimann. February 2014.

Just arrived home in the UK and my wife and I would like to say how impressed we both where with your service. Your drivers are excellent and very helpful and the time keeping was also excellent. We wish you the very best for the future and will recommend your services to any person we know who goes to kracow.

Regards, Ken Graham. January 2014.

Hi peter. Just wanted to say a huge thank you on behalf of all the ladies traveling with me on their first trip to krakow. Your service was excellent . Every driver indeed needs to be commended for their hospitality and efficiency. Everything ran so smoothly and I will most definitely be recommending krakow direct to anyone I know traveling to your beautiful country.

Thanks again. Mel - party of 20. January 2014.

Hi Peter, I just wanted to thank you for all your efforts on my behalf and for the first class service your team delivered, my family and I had a great time. I was very pleased with all arrangements and tours and all three drivers were excellent, please pass on my thanks. I will be strongly recommending Krakow Direct to anyone visiting. Once again, many thanks for such excellent service and happy New Year to you all.

Kind regards, Gary. December 2013

Dear All at Krakow Direct, Sandra and I would like to express our thanks at the professional service we received from your drivers during our airport transfers but most importantly on the tour to Auschwitz. His conscientious driving helped us both relax during the tour – normally both are nervous passengers! So many thanks indeed and do have a good Christmas.

Andy. December 2013.

Thank you so much for the wonderful service given by your company. Your drivers are a credit to you, especially Peter who took us to Auschwitz and returned us to the airport. The transfers and trips were all on time and were faultless. Booking was very easy and all prices were made clear. Everything was confirmed by e-mail and we appreciated how easy it was to book everything in advance. Would certainly recommend to anyone visiting Krakow and would certainly use you again.

Rachel Jones. December 2013.

Turku, 12.12. Dear Peter! Now already I\'ve been at home a couple of days. Surely you\'ve got my greetings, but now I personally will say it again. During our stay in Krakow I convinced tha You are a organizer. All with your cars went so well. Your drivers were very punctual, never delayd, but preferatly some minuts earlier. Always they knew, the way and were that\'s why good guids, too. I highly recommend your firm, whenever I have a situation for it. You can be sure of it. Many thanks and say my regards to the drivers, too.

Sincerelly, Risto Heikkilä from Finland. December 2013.

Hi Peter, Having arrived home safely I would just like to thank you and your drivers Lucas and Peter for an excellent service. An ex colleague of mine, Ruth Allen, recommended your company and we were very impressed by the quality of service offered. We hope to return to your wonderful city before too long.

Best wishes, Steve Ballinger. December 2014.

I wanted to thank you again for the last minute modification to our schedule and for all three reservation executions. They were all perfect and the drivers Chris, and especially, Martin were fantastic. I would absolutely recommend your service to anyone visiting Krakow.

Andrew Dias. December 2013

Used Krakow Direct for airport pick-up/drop off and Auschwitz Tour. Got to say every driver on time with excellent vehicles. very friendly and knowledgeable. Would recommend to anyone.

November 2013.

Just back after doing the Auschwitz-Birkenau tour. Would like to thank driver Martin and guide Bertha for a interesting and moving visit. Recommend you use Krakow Direct for any tours they are fantastic

November 2013

Just returned from a trip to Krakow, we use yourselves for transport for the trips, I like to thank Peter for his friendly & helpfulness for our trip to auschwitz, thanks making our trip a great experience.

November 2013.

Just back from Krakow and would highly recommend your service to anyone visiting. On both times they was in time. On both tours that we went to both your guides were excellent. Peter who was our driver for the salt mines and schindlers factory was very knowledgeable and friendly and told us so much about Krakow. Would just like to say thank you for making our stay a very memorable one.

November 2013.

Dear Peter, We are now back home from Kracow, and would like to thank you for all your help in arranging our trips to the Salt Mines, And Auschwitz. Your driver Peter (I think his wife was Marianne and he had a young son) was excellent, a great ambassador for Poland and the City of Kracow, He made our first visit to Kracow a most memorable and joyous one. Giving us the benefit of all his knowledge throughout our journeys. Also, the Guides we were with were excellent. Especially, the one at Auschwitz which must be very hard for him to explain all the horrors there. Once again Peter thanks, we will recommend your company to out friends as well as on trip advisor.

Best regards Brian & Margaret Crewe. November 2013.

Hi! Just a quick note to say that one of the highlights of our recent holiday in Poland was the service received from your team. After a long day travelling there couldn\'t have been a better way to arrive, the smiling welcome from your driver and informative chat on the way to the hotel made the airport transfer so much better than using public transport. I couldn\'t have imagined how we\'d have managed the Auschwitz visit under our own steam and the whole visit was conducted in a very professional and dignified manner. I will copy this into trip advisor and would thoroughly recommend you to others. Keep up the good work, your company is a perfect advert for Poland.

Regards, Steven. October 2013

Hi Peter, I would like to say how much we enjoyed or trip to Krakow last weekend. What made it all the more special was your wonderful driver Peter! He made our trip to Auschwitz and the Salt Mine such an enjoyable day. Nothing was too much trouble for him he was great! I have used your company before when I visited Krakow with my Husband a couple of years ago and we were equally as pleased then. My friends said that they will definitely use you again and will most certainly request for Peter to drive them! Thank you once again and will be in touch next time we visit Krakow.

Kind regards, Karen Scott. October 2013.

Peter, We had a terrific break in Krakow last weekend and we would all like to thank you very much for arranging our trip to Auschwitz-Birkenau. The organisation throughout, from initial enquiry to the trip itself was seamless, efficient and friendly. Your company is justifiably well reviewed on Trip Advisor and we shall add our contribution. Please pass on our thanks to our driver and guide, Lukas, who is a very good ambassador for your business. If you have the opportuntity, please also thank our guide around the sights, Tomas. He was excellent and his manner was perfectly judged for the tour; respectful, dignified, informative, sensitive and knowledgable. It was a very difficult trip to make and proved almost unbearably harrowing, but we felt that it was worthwhile and that we had to pay our respects whilst in Krakow. A memorable day, which was very well facilitated by Krakow Direct.

Thank you. David for Anne, Barbara and Chris. October 2013.

Hi Peter, Just to say thank you to you and your excellent team at Krakowdirect. We were at Krakow last week, and you helped us to have a wonderful break, from arrival to departure. I will put a very good review for you on Trip Advisor, and am going to recommend your services to friends and family, coming to visit Krakow .We also hope to see you all again very soon, in your wonderful city. So once again many thanks, to all of you.

Kind Regards, Angela and Colin Parker. October 2013.

Hi peter, I would like to express my sincere thank you to you and your colleagues for making our trip in Poland most enjoyable. Everyone was most impressed by the friendliness and reliability of the drivers, I am now putting a positive comment on trip advisor, and will most definitely be recommending your company.

Many thanks, Cathy wade & family. October 2013.

Hi Peter, just wanted to say that your service is awesome! Jaromir (Yaro as I now know him) was there on time to meet me at the airport and was very informative all the way to Bielsko Biala. His English is as good as mine! The car was very clean and comfortable and was driven very professionally. My return drive was also excellent - Yaro even put up an umbrella for me to walk to the car because it was raining! I would recommend your company to anyone, it really is a first rate service. Many thanks to you and to Yaro for such an enjoyable experience . When I visit again you will definitely be hearing from me for another lift.

Andrea. October 2013.

Hi Peter, I just want to say what a fab driver Matt was on Sunday. We were so impressed with the great service and loved how he shared so much information with us. He is an asset to your company. On Saturday the group we were travelling (Kiwi Master Walkers) with used your company to take us to the Salt Mines and Lukas was the driver. He was wonderful too. We have left Krakow with great memories and loved the wonderful people we met.

Thank you, Kirsten Reid. October 2013.

Peter, thank you also for the excellent service we received while we were in Krakow. All your drivers were very polite and helpful, the vehicles were clean and comfortable and the arrangements were perfect. We were particularly impressed with the speed of answer to our emails. Till the next time we come to Krakow.

Many thanks, David Hammond. October 2013.

We got home from Krakow this afternoon and I just wanted to say thanks for all the tours and airport transfers. I did a trip advisor review there just to give this feedback. I found the service very professional and your drivers were all lovely - very pleasant and full of information !

Thank you. Gillian. October 2013.

Just to acknowledge that all services were received and were of an excellent standard. Your drivers (and 1 x guide) were very efficient and had very good (English) language skills. I would recommend your company to any contacts here if the occasion arises.

Jim McVerry. September 2013.

Just want to say thank you for the recent tours that we have had with your company when in krakow, the drivers were knowledgeable, efficient and always on time but above all they were nice people. Krakow is a beautiful city and we shall certainly be back.

Thanking you. Brenda Fleet and party. September 2013.

Our flight was delayed and the driver determined our arrival time without us having to keep up with it. We were picked up on time at the airport and taken to Czestochowa in May, 2013. Our driver, Marcin, was very informatiive, helpful, friendly and courteous. He was most gracious in attending to all our needs. I highly recommend the services provided.

September 2013.

Attended your trip to Auschwitz today 6.9.2013. Pick up was on time, giude superb and our driver Martin is worth every penni you are paying him :)! Thank you for a superb daytrip! Love, mum and daughter from not so exotic Finland :)

September 2013.

Good evening ,My partner and I have now arrived back in the UK ( wish we were back in Krakow). We just wanted to say a big thank you for the service provided - it was excellent from start to finish. On Monday- Lucas was our driver for the Salt Mine tour. On Tuesday - Peter was our designated driver and he accompanied us to Auschwitz-Birkenhau. The drivers were prompt, friendly and very professional. The vehicles were spotless and comfortable. A special thanks to Peter who was with us for most of the day when we visited the camps. He spoke excellent english and was very well informed about the local area. Nothing was too much trouble and both drivers kept us updated on journey times and the schedule for each of the trips. I will be recommending Krakow Direct to others and will definitely use the service again when returning to your beautiful city.

Thank you, Debbie Dickinson and Michael McCann. September 2013

Peter, I just wanted to say thank you for the service you provided whilst we were in Krakow. The trips were excellent; always exactly on time and the guides were wonderful. I\'m especially grateful for you going out of your way to pick up our luggage yesterday. I would have no hesitation in recommending your service to anyone visiting Krakow.

Thank you again. Regards, Phil. September 2013.