Client’s feedback Your opinion

Hi Joanna, Just a quick note to say many thanks to our great driver over the weekend! Turned up on time and was very informative for the questions we had and gave us a few tips to make the most of our time in Krakow!

Hi, Thank you for the superb service we received from yourselves from initial booking enquiry which was handled very quickly and professional to the friendly drivers that looked after us. Special mention to one driver think his name is Jacob he pick us at the airport and also at Zakopane and took us to the Salt Mines he was extremely polite and very helpful, credit to your company. Your superb services made my 50th birthday celebrations go perfectly. I have already recommended you to friends and colleagues.

This was our second return to Poland, Krakow after visiting last year. My girlfriend and I decided after our travels last October to treat my aunt to a trip to Krakow for her Christmas with a trip to Auschwitz/Birkenau & Salt Mines. Booking with KrakowDirect was excellent with direct email containing all information in regards to our trip and settling any queries or questions. We were collected at our apartment at 9:15 in Krakow Main Square at Apartment Rynek Glowny by our driver for the day, Martin. The first trip was to Auschwitz/Birkenau and took roughly an hour or so drive. The journey was pleasant as we chatted away to Martin about Poland and its surroundings and he passed on some knowledge along the way. When arriving at our destination, Martin had already organised our tickets and entry, whilst we had some hot drinks as the weather was -12!. We shortly met up with our tour guide and small tour group and were on our way. The trip around the first camp is an experience that one simply cannot put into words, but only suggest that others may travel and experience for themselves. The first part of the tour took around one and a half hours accompanied by a tour guide. On our exit we were met by Martin and our nice warm Mercedes van for the short trip to the second camp. We made the journey around the second camp and took in the surroundings and excellent knowledge of our tour guide once more. The snow and cold bite in the air added effect to the history around us. We made our way from the camps and headed for the Salt Mines of Wielicka, which was around one hour thirty minutes drive. On our travels once more we enjoyed chatting to Martin, our driver, about our experience so far. Arriving at the Salt Mines, Martin told us that it\\\'s common to attend a nearby restaurant for lunch as part of our trip, however today was a celebration day in Poland and a Catholic celebration therefore the Salt Mines were closing sooner than usual. We had more of an appetite for history than food so we soldiered on with our tour. Martin sent us in to have a coffee and relax for a short spell whilst he braced the cold and once more arranged our tickets and entry. We began the tour accompanied by our tour guide and group. The Salt Mines were beautiful to the eye, packed with history generations deep. The tour took around the two hour mark and once again by an excellent tour guide. We were met by our driver Martin once more, as darkness fell upon us we drove our short journey back to Krakow. The tours were both excellent and interesting, accompanied for the day by a delightful, helpful and pleasure of a gentleman Martin, who my aunt, girlfriend and I could not speak more highly!. For anyone looking for a hassle free trip, without the stresses of booking then look no further than KrakowDirect Tours, they are organised, friendly and professional.

Thank you KrakówDirect for providing such an efficient service, and taking all the hassle out of arranging our transport to and from the hotel. Your drivers were waiting for us, ahead of time, and we had an informative and relaxing drive to and from our hotel. Our private tour day to Auschwitz-Birkenau & Salt Mine was also excellent. Our driver David was very helpful and knowledgeable. He arranged our admissions to the camps and Salt Mine to match up with the schedule we wanted to follow. I cannot recommend your services highly enough. We were very impressed by the by the professionalism of your drivers and the quality of your Mercedes vehicles. Many thanks for making us feel so welcome on our first visit to Kraków.

Had a wonderful tour with Krzysztof (Christopher) this past week. He was waiting in our hotel lobby at 9am and the car was just outside. The Mercedes van was spacious for our group of five (could have been 7) and was impeccably clean. Krzysztof gave us all of the information on the logistics for the day at the start, and was willing to accommodate our group with and extra drop off point and getting us to a cash machine to pay for the tours. As we drove he shared his knowledge of the country, local area, our tour, and so much more. We had plenty of questions for him as well and he was great for answering anything that came to mind. He went beyond the duties of simply driving us from tour to tour: showing us into security at Auschwitz, standing in line at the salt mines, guiding us into the restaurant for lunch, etc. Krzysztof truly made us feel VIP and the cost for the private tour for the day was well worth it!

We thought we should contact you to say how much we enjoyed our holiday in Krakow and the way your company contributed to this. We booked airport transfers and trips to the Salt Mines and Auschwitz. We had different drivers each time and all of them looked after us, they were punctual, polite and genuinely wanted us to enjoy our journey with your company. After both tours they asked if we wanted dropping off anywhere or whether we would like to be taken to our hotel.

I just wanted to send a short email to thank you for all your assistance last weekend. I travelled to Auschwitz on Saturday and the salt mine on Monday. The service Kraków Direct was first class, both drivers were excellent and I will recommend the company to all my friends and will definitely book you again when I return to the beautiful city of Kraków. I\'ve left positive feedback on TripAdvisor, which I\'ve attached below.

We were fortunate enough to have a private tour on the 21st of Oct to Auschwitz/Birkenau and Salt Mine with Marteen as our guide. We have traveled and toured all over the world, but none was more enjoyable, informative or pleasant than our adventure with Marteen. He is truly golden and KrakowDirect.com was absolutely the correct choice!

Just back from Krakow for transfers and tours Krakow direct are the best charlie and theresa

Hi Justyna, Just wanted to let you know what a fabulous time we have had in your beautiful city. Please pass our thanks on to all 3 drivers and also, if possible, to the guides we had. Your drivers were always punctual. Lucas, sorry not sure about the spelling, picked us up both on the Wednesday and Thursday and each guide that he chose for us was very knowledgeable and spoke very good English. The amount of information we received was well beyond what we would have learnt if we had just gone around by ourselves or perhaps with a larger group. I will definitely we telling everyone I know who is going to visit Krakow to use your company for any trips.