Client’s feedback Your opinion

Thomas has been very nice and professional. Very good driver. We definitely advice him for your guided tour.

Good morning, I just wanted to say thank you to you for your services whilst we were in Krakow. The drivers were great, on time and extremely professional and we will use you again next time we are in Krakow. Many thanks

Hi Just a quick note to say thank you for a fantastic time we had in Krakow A massive thanks to all your drivers for our transfers who were punctual, polite and made sure we all had an amazing experience Would definitely recommend your company Take care

Good afternoon Justyna, I just wanted to email to advise that the service we received from Kraków Direct was outstanding. Our flight on Saturday evening arrived 30 minutes early and your driver was still there to collect us .Again the driver arrived to collect us on Sunday morning for our Auschwitz tour promptly and the van was clean , comfortable with TV screen which worked perfectly .On our return to the airport your driver again arrived promptly, introduced himself and got us to the airport without any problems . All journeys we had booked with yourself went smoothly. I would have no hesitation in recommending Kraków Direct to everyone and anyone visiting Kraków. Outstanding service which we appreciated very much and made our trip to Poland very enjoyable.

A quick note to say that all of the guides provided by Krakow Direct were excellent, and we will highly recommend the service to other travellers. We want to specifically mention Matthew, the young gentleman who guided us on the “food tour” on Monday, September 3. He was knowledgeable, enthusiastic and it was delightful to spend time with him. He was intuitive about our preferences. It was a special experience.

Excellent service, we are very happy to have booked with Krakow Direct our transfers from and to the airport and the tour to Auschwitz Birkenau. Great comfortable vans for our family of 7, friendly english speaking drivers, always on time. When back to Krakow we will definitely call you again. Thanks!

Just a quick note to say thank you for the excellent & friendly service you provided during our recent trip. You came highly recommended and we were not disappointed. Many thanks

Dear KrakowDirect I just wanted to give you two thumbs up. Last Sunday I was being driven by one of your drivers – unfortunately I can´t remember his name – but he picked me up in Czestochowa and drove me to Krakow Airport. He was very punctual – he actually came before time. His English was excellent, which made it possible for me to have an enjoyable talk with him. Two weeks ago I got a ride with a man who I had to ask whether he could stop the car since I was getting car sickness due to his driving, so I was a bite worried about booking at KrakowDirect. But your driver, I didn´t experience anything like that. On the contrary. It was an enjoyable drive with him, and you should be proud of having him working for your firm. Just wanting to share my positive experience with you, a

Dear Krakow Direct, Just wanted to send our deepest thanks for making our visit to Krakow so special via your tours. Our short break started with an efficient airport pickup by Thomas. Simon was there on promptly on Friday morning to take us to Auschwitz and the Salt Mines, followed by Tom on the Saturday who took is to the Polish Air Force museum and Schindler’s factory tour. All capped off with Matthew’s transfer back to the airport on Sunday evening! All provided friendly, excellent service using modern comfortable vehicles, well done Krakow Direct! Will definitely recommend you to my friends and family! Kindest regards,

Dear Krakow Direct, Thank you very much! We did your Auchwitz tour and Salt Mine tour and then used your company for our airport transfer. Jakob was our driver for all three of these and he was wonderfully helpful and efficient. I just wanted to say thanks very much! Kind regards