Client’s feedback Your opinion

To all the Customer Services Team We would just like to say thank you very much to all the team at Krakow Direct for your professionalism and helpfulness in booking the excellent tours we took recently whilst visiting your beautiful city. The whole experience from the initial enquiry was excellent! Michael, Peter and Alexandra our tour guides were all fabulous and an absolute credit to your company, as are all the staff responsible for booking the tours – great customer service thank you. Our sincere thanks and appreciation to all of you. Keep up the good work!! We will highly recommend you and hope to visit again in the near future.

Got to thank your company for an excellent tour service on Friday the 6th of September 2019, myself and my other half had a great time. And our driver Michael was amazing. He give us so much information some was actually better than we got on the tour. Michael thanks for a great and fun day. You really made it for us. Big hugs from BELFAST

Fantastic, we used them for pick up and drop off from the airport as well as the salt mine tour and Auschwitz, the driver was very informative very helpful and always on time... it has made our visit to Krakow a fantastic easy experience.. A big thank your from all of us..

Both my husband & I felt the experience was fantastic. More importantly, Peter our guide made our day memorable.

Just a quick note to thank you for the very good service and arrangements you made on my behalf. Our driver, Lukasz was very friendly and helpful. I would not hesitate to recommend your company to anyone coming to your beautiful city. Once again, thanks a lot.

Just wanted to let you know we were delighted with the excellent service we received this afternoon with the airport pick up and onto the salt mines. Lucas was extremely helpful and friendly. Thanks

Thank You for the great tour in Auschwitz-Birkenau last Sunday. Thank You Mateus, the best driver ever. You were polite and exactly on time. Last but not least, almost new minibus on route. We will see You later again in the saltmines. Marko

I cannot speak highly enough of the fabulous service we received from Krakow Direct last weekend, 14 June 2019. We booked airport transfers, a trip to the salt mines, Auschwitz and the Schindler Museum. They picked us up and returned us to our apartment exactly on schedule and the drivers were knowledgeable and courteous. I would recommend Krakow Direct to anyone.

Thank you. We have just returned from our trip with Marcel which we enjoyed very much.

I booked two trips with you (Auschwitz and Salt mines) and would like to compliment you on the professional way you led the trips. Your drivers were professional, knowledgeable and polite at all times. A credit to your company.