Client’s feedback Your opinion

Hi Paulina, I have just returned from Krakow, I would like to thank you for a very pleasant experience, we used your services for a number of tours and found your staff very helpful and friendly, I would recommend your company to anyone traveling to Krakow.

Used your company for airport transfers and also Auschwitz/Salt mine tours in April 2015. Service was excellent, on time with very friendly English speaking drivers. Vehicles spotless. Highly recommended and will definitely use on my next trip.

Hi Peter / Paulina. Apologies for the delay as I have now been home for a month, however, I just wanted to write you a quick e-mail to say thank you very much for your excellent service. You made it all very easy for us and we very much enjoyed our trip to Krakow and both trips we took with Krakow Direct. Both Martin and Erik were excellent drivers/guides and we learned many things that we did not know from both of them. Thank you all once again, I wish you a successful summer season and I will not hesitate to recommend your company to anybody I know who goes to Krakow.

I have got to put in writing just how amazing your company made our visit to Krakow (17-20th April 2015). I have never felt so well looked after, the drivers for each of our transfers/tours were punctual and really good drivers too. I need to make special mention of Little John and Chris. They in turn (John)took us to Auschwitz- Birkenau and the Salt Mines and Chris to Schindlers factory. Chris struggled to get us to Schindlers because of the Marathon that meant many of the bridges and streets in Krakow were closed on the Sunday morning but we still managed to get there. I really cannot praise Krakow Direct enough. As a disabled person they were always there ready to get me and my wheelchair into and out of the very disabled friendly vehicle. I really cannot thank everyone enough for the perfect organisation and friendliness of the drivers who could all be tour guides themselves, their knowledge of Krakow being so great and their English absolutely perfect. I have made sure that TripAdvisor has good feedback too.

Morning Paulina, We have been home from Krakow for over a week now and I would just like to say thank you to your company for the great, seamless service you provided during our stay. We met three of your drivers Martin, Peter and Chris and they were all extremely pleasant, helpful, punctual and knowledgeable which enhanced our experience. We would have no hesitation recommending your company.

Dear Peter, We have now returned to the UK from a very successful visit to Krakow. Thank you for your very kind services. Your offices have been extremely efficient in the organisation of our tours. The driver John who was responsible for taking us to the salt mines, Auschwitz/Birkenau and back to the airport was extremely professional in his services. He was punctual, a very good and careful driver and extremely helpful and knowledgeable. He is an asset to your company. The guide you arranged for us at Auschwitz/Birkenau was incredible. She was extremely empathetic, sympathetic and knowledgeable. Her name was Kasha. As next generation Jews, that trip was always going to be a difficult one. Both Kasha and John displayed patience, kindness and understanding. Well done Krakow Direct. I shall have no hesitation in recommending you in the future. Thank you.

Hello Paulina, We would like to pass our sincere thanks to you and all your staff for your help and the very efficient way in which you dealt with all of our needs during our visit to Krakov last week. In particular Christopher was most helpful. We would certainly recommend you to others.

Dear Peter, We have just returned from Krakow after a wonderful few days and much of that was thanks to all the services that you supplied to us which worked so efficiently. We booked airport transfers, a trip to Auschwitz and a visit to the Salt Mines. All our drivers were punctual, courteous and friendly. They helped make all our visits go without a problem. When you have only a few precious days holiday to visit somewhere, it is important that things go smoothly if possible and your services certainly ensured that. We will put a comment on Trip Advisor and will have no hesitation in recommending you to friends. With thanks for helping make this such a memorable and outstanding visit to Krakow for us.

Thank you to all your drivers who took us to and from the airport to hotel Santi on 29th March and 1st April. They were very polite. Especially thanks to Chris who took us to Auschwitz and the salt mines on Tuesday. He was very informative, helpful and polite and nothing was too much trouble.

Dear Paulina, Thank you to you and your drivers on our recent trip to Krakow. We had a fantastic time and all the drivers we had were friendly, full of so much information and their English was excellent. Please pass on our thanks to Peter & Lucas who took us to Auschwitz then the Salt mines on Friday, Peter that drove us from the Puro Hotel on Sunday back to the airport and the driver who\'s name I have forgotten who collected us from the airport to the Puro Hotel last Thursday. We loved Krakow and we will hopefully be back in the not too distance future. We will definitely use your company the next time.