Krakow Direct Clients reviews - Check out our reviews!
Professionals in Krakow Transfer & Tour Services
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booking@krakowdirect.com +48   570 599 599 Mon to Sun 7:00 - 19:00 CET

Client’s feedback Your opinion

Our customers rated us
4.99/5
(Based on 858 reviews)
Henk
27-03-2026 12:37
Auschwitz Tours from Krakow Krakow Salt Mine Tours
We went on two tours with Krakau Direct with some friends. In a word: brilliant! Great communication, good transport, and everything else was sorted perfectly. Highly recommended!!!
Adam
25-03-2026 13:36
Zakopane Tours
The best trip I\'ve ever been on, beautiful views. The whole trip was great.
Cheryl Bulman
24-03-2026 13:41
Auschwitz Tours from Krakow
Our experience today with our driver Jagoda and private guide Anna was wonderful. Jagoda met us at our hotel promptly at 6.10 and after reminding us to bring our passports, drove us to Auschwitz chatting and showing us a video to set the scene. On arrival, Jagoda got our tickets into Auschwitz, introduced us to Anna and we walked through all the crowds waiting straight to security and within minutes were walking into the entrance tunnel with our guide….amazing. Ann’s was incredibly informed and her quiet respectful narrative was emotive (as you would expect) but despite the busy environment she skilfully took us around both sites in a way that made it seem like we were alone. Jagoda was there to meet us as we left Auschwitz and got us swiftly to Birkenau where Anna once more g
Cheryl Bulman
24-03-2026 13:33
Auschwitz Self Guided tour
We actually arranged with Krakow Direct for a private collection and private tour with a guide. Our experience today with our driver Jagoda and private guide Anna was wonderful. Jagoda met us at our hotel promptly at 6.10 and after reminding us to bring our passports, drove us to Auschwitz chatting and showing us a video to set the scene. On arrival, Jagoda got our tickets into Auschwitz, introduced us to Anna and we walked through all the crowds waiting straight to security and within minutes were walking into the entrance tunnel with our guide….amazing. Ann’s was incredibly informed and her quiet respectful narrative was emotive (as you would expect) but despite the busy environment she skilfully took us around both sites in a way that made it seem like we were alone. Jagoda
Karen
22-03-2026 17:13
Zakopane Thermal Baths tour from Krakow
Really enjoyed this tour from start to finish, especially the thermal baths they were brilliant and so relaxing!! Our driver/guide ‘Jack’ was excellent as well very informative and full of stories!
Christian Häll
18-03-2026 19:02
Krakow airport transfer
Awesome ride and service, right from the get go! Paweł was a very friendly, funny and professional chauffeur with many great suggestions also for our visit, all from food to activities. Can only recommend :)
David
16-03-2026 09:12
Auschwitz Tours from Krakow
What an amazing company . We arrived in krakow and recieved word that our tour was cancelled with 12 hrs to go so we contacted krakow direct and they were amazing from start to finish. They rebooked us on to a tour and sent a brilliant driver who looked after us very well . The tour was amazing and the guide was excellent . Its truly a humbling experience to visit Auschwitz/ Birkenau. Krakow direct made everything so easy and so efficient. FromPick up at the hotel at the time allocated to return from tour was absolutely faultless. Amazing day made alot easier by an amazing company . Would 100% book with Krakow Direct if I return to visit again. The office team were amazing . Constant , reassuring updates by phone , WhatsApp and email . They really are amazing . If you want the best for
Sadie new
13-03-2026 23:25
Auschwitz Birkenau & John Paul 2 One Day Tour
Quite a long day, but a good one. a lot to see and take in, though it was worth it in the end.
Mia
11-03-2026 21:54
Auschwitz Birkenau & Salt Mine Day tour
Very well organized day trip. Everything was clear and the whole experience felt smooth from start to finish.
Julia
11-03-2026 18:06
Zakopane Thermal Baths tour from Krakow
Very enjoyable experience. the thermal baths were clean, relaxing and definitely worth the trip.
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