Client’s feedback Your opinion

Our guide for our Auschwitz & Birkenau trip promptly arrived for us at 8.15 and introduced himself as Micheal. Our tours went very smoothly and Micheal explained everything in great detail as we moved from building to building in Auschwitz and on the grounds of Birkenau. We had a great day with Micheal, nicknamed Walker.

Wow what a service, professional, efficient, friendly and the transport was clean. We booked our hotel transfers through Jet2 and it was Krakow Direct that were waiting for us. It was the same for our return. We also booked Auschwitz & the Salt Mines through external service and again it was KD who did the transfers. Waiting time for them is non-existent as they are at the pick up points waiting for you. Fantastic service and I would highly recommend them.

Booked airport transfer via krakow direct. Our driver was courteous, on time, smart, and had a very clean car. Ten out of ten, will definitely use again should we return to Krakow, Thank you.

Arrived late Sunday, met Gregor P at the airport, very attentive, thoughtful and caring. Short walk to the car, very knowledgeable and provided useful tips for the excursions ! Talked all the way to the hotel and even walked with us, when he parked to make sure we arrived safely

Extremely happy with the service! We’ve used the Krakow Direct airport transfer service and it was a stress free, and overall pleasant experience. Although landed slightly early, the driver was already waiting for us at the arrivals. I can only assume the company has some type of priority parking at krakow airport as the car was parked literally right at the entrance to the car park so very short walk; our driver Gregor P has kindly helped with suitcases too. The car was brand new so we had a very comfortable journey to our final destination. We made our reservation through bookings.com but next time will definitely try reaching out directly to make sure we get the same level of service

Despite our flight delay from Amsterdam, super good service from Gregory. He told us a lot about Krakow and our next stop Zakopane during the trip to our hotel. Excellent service. Thank you

Gregor P picked us up at Krakow Airport with a smile and offering to take our cases. Smiling all the way and telling us everything we need to now about Krakow. He drove carefully and safe, and we are really satisfied. Thanks for excellent service

The service was amazing, and cannot fault it at all!! Myself and my husband did the Auschwitz and salt mine tour which we highly recommend if you are wanting to get the most out of Krakow. The staff are very friendly, and very helpful. They picked us up from outside out apartment and takes you to the coach in the morning, from there our great host/ Driver was very helpful and showed us the sites. The ladies we had giving our tours were very knowledgeable and friendly. The salt mine is a must see!! Incredible trip xx we had a very enjoyable experience and would definitely book with Krakow direct and the communication (telephone) with them is great. Thank you and hope to see you again next year. Michaela xx

We booked a private tour through our hotel, our tour guide/driver was named Bartek, we couldn’t thank him enough for making our trip to Zakopane amazing! Very kind and educational. This man went above and beyond to help us understand the history of Poland and helped with recommendations of local food and drinks. Such a lovely gentleman a credit to your company. So thank you so much.

Picked up from our hotel by a delightful young man named Casper who drove us to the airport. He was extremely friendly, polite and engaging - a lovely way to end our trip to Krakow!