Client’s feedback Your opinion

We booked it as a day trip from Krakow and it was 100% worth it. Adrenaline on the snowmobile, then a full reset in the thermal baths. Easy going vibe, great winter views, and everything felt taken care of.

Really well planned trip. Pick up from Krakow was on time, the instructions were clear and not overcomplicated, and the atmosphere was relaxed. The snowmobile route was brilliant, proper winter scenery and that feeling of freedom you don’t forget. Bonfire was a nice bonus, and the hot springs after the ride were a lifesaver.

A really enjoyable trip and a great snowmobile ride in Zakopane. Everything was well organized and the instructors explained things clearly and calmly. It was a bit crowded since it’s a popular attraction, but despite that it’s definitely worth it, hence the 4 stars.

I was honestly a bit nervous at first, but it turned out to be really easy and insanely fun. Zakopane in winter looks amazing, and the guides were friendly and calm while keeping everything safe. Ending the day in the thermal baths was the best part.

Exactly what we wanted! Amazing snowmobile fun, Zakopane views and a stress free day trip from Krakow. Quick briefing, good pace on the route, and everything felt well organized. The bonfire was a nice touch, and the hot springs after the ride were perfect.

Our guide for our Auschwitz & Birkenau trip promptly arrived for us at 8.15 and introduced himself as Micheal. Our tours went very smoothly and Micheal explained everything in great detail as we moved from building to building in Auschwitz and on the grounds of Birkenau. We had a great day with Micheal, nicknamed Walker.

Wow what a service, professional, efficient, friendly and the transport was clean. We booked our hotel transfers through Jet2 and it was Krakow Direct that were waiting for us. It was the same for our return. We also booked Auschwitz & the Salt Mines through external service and again it was KD who did the transfers. Waiting time for them is non-existent as they are at the pick up points waiting for you. Fantastic service and I would highly recommend them.

Booked airport transfer via krakow direct. Our driver was courteous, on time, smart, and had a very clean car. Ten out of ten, will definitely use again should we return to Krakow, Thank you.

Arrived late Sunday, met Gregor P at the airport, very attentive, thoughtful and caring. Short walk to the car, very knowledgeable and provided useful tips for the excursions ! Talked all the way to the hotel and even walked with us, when he parked to make sure we arrived safely

Extremely happy with the service! We’ve used the Krakow Direct airport transfer service and it was a stress free, and overall pleasant experience. Although landed slightly early, the driver was already waiting for us at the arrivals. I can only assume the company has some type of priority parking at krakow airport as the car was parked literally right at the entrance to the car park so very short walk; our driver Gregor P has kindly helped with suitcases too. The car was brand new so we had a very comfortable journey to our final destination. We made our reservation through bookings.com but next time will definitely try reaching out directly to make sure we get the same level of service