Client’s feedback Your opinion

Justyna Thank you for fitting me in on such a short notice! The tour was Great!!! And your driver was Wonderful!!! This has been such a great experience to my trip! Thanks for your help!

Thank you for such excellent service. Superb staff and we felt well looked after both on our airport transfer and on todays trip to the salt mines with Martin who was so interesting to talk to. Both gentlemen were informative, polite and welcoming.

My mum and I have just returned from our trip to Krakow and would like to thank you so much for your service. We have never visited Krakow before and your staff/company ensured we will visit again. From booking services before we arrived to the end of our trip we were given all the help and guidance we needed and on arrival were made to feel at home. Our trip was as stress free as we could have hoped, the drivers and tour guides as helpful as could be and we cannot thank everyone involved enough.

Hi, I am just emailing you to tell you how happy we were with our driver today. I believe his name is Marcin and I know it was his second day on the job. He was very pleasant, polite and took very good care of us. He was also chatting to us, making the journey fun and easy. Once again, well done to him and thank you.

Hello Paulina I just wanted to say Thank you for helping make our trip such a success, everything went really smoothly and we had a great time. Michael was waiting for us with my name card as promised, and Michael and Peter were both prompt and very welcoming. Michael (sorry not sure on spelling) our driver for the first 3 days was fantastic, so knowledgeable and helpful he is a real credit both to Poland and to your company, a really lovely man. Peter also was very nice but we only had him fro the trip back to the airport. The only negative aspects of our trip could not have been controlled by you, namely the rain on 2 days including when we went to Auschwitz and I lost my wedding ring somewhere between Stansted and the arrivals lounge at Krakow. I hope to visit again with my wife this time as Krakow is such a lovely city, do you cater for couples with smaller vehicles or is it just groups. Anyway thank you again for making the trip so enjoyable. I will recommend you to anybody I know who may be visiting your wonderful city.

Krakow Direct, I wanted to comment on the service that we received from you while we were in Krakow on April 8 to April 11th. Specifically, I want to complement you on our driver, Thomas. We found him to be a wonderful representative of your city, your country and a pleasure to be around. He was an excellent driver and we felt that he was well trained and very careful. He was helpful and courteous and made our stay very memorable. Clearly, he had a great deal of pride in his job and he was very professional. A comment on your telephone staff, they, too, were excellent. They were quick to respond, very helpful and we enjoyed each of the tours that we did with your company. Thanks for a job well done!

Hello Team I would like to thank you for a very pleasant stay in the beautiful city of Krakow and for very good services frome your company. We will be back :-)

Dear KrakowDirect, thank-you for your service on our trip to Krakow. Your staff were brilliant - all of them (for the Auschwitz tour and the taxi service). I have recommended your Company to two other people who are making trips to Krakow over the next 6 month. Thank you again. Kind regards,

Thank you for your excellent service. I cannot rate you highly enough. Our driver was very professional, helpful and friendly. The travel arrangements definitely made our trip and experience in Krakow much more enjoyable. I would most definitely recommend your company to family and friends for future trips there. Thanks again

Justyna and Paulina, My family and I would like to thank you for your services and attention to detail. Your business made a family trip one which we will never forget. Your company and your guides were professional and wonderful. We will make sure to recommend you to anyone who askes . You have a wonderful country, rich in history and full of warm , wonderful, friendly people. Thank you