Client’s feedback Your opinion

Thank you so much for all your help. All our drivers were great, really helpful and nothing was too much trouble for any of them. The tour we booked although very thought provoking was very well organised & thought out. The English speaking guide was very well spoken & knowledgeable. Our driver on the tour was absolutely lovely a very up beat personality and again very knowledgeable. I wouldn\'t hesitate to use your company again when visiting Poland.

We used KrakowDirect for our Airport Transfers and visits to Auschwitz, Salt Mines & Schindlers Factory. The drivers were really friendly and knowledgeable, always on time & accommodating - superb service!

Hi, Just to thank you for the great service we had today. We were all very satisfied, vans are comfortable and very helpful drivers. Thanks once again. Regards

Hi, I don’t usually write feedback emails or reviews - but I really want to take the opportunity to let you know that the driver (I unfortunately did not catch his name & don’t want to misspell it) we had yesterday for the Auschwitz-Birkenau day tour was absolutely amazing. He was friendly, professional, kind and enthusiastic. My partner and I were both very happy with his service. We REALLY wanted to provide him tips but unfortunately we had no more cash (and since it was our last day in Krakow - we didn’t not exchange more PLN) which was a regret. He really deserved a good tip. Thanks again for your company’s great service.

Dear Marlena, Magda and all at Krakow Direct. Many thanks for all your help and advice. Trips and tranfers were great! Your drivers were prompt, friendly and courteous. We had a fab holiday! Will always recommend you.

Hello I just wanted to get in touch to say how pleased our group was with your service. Our flight was 2 hours delayed on Sunday night and your driver was very understanding about that at two o\\\\\\\\\\\\\\\'clock in the morning. Our pick up driver today was there with time to spare. We had no stress at all with airport transfers. Your vehicles were so clean and comfortable. But most importantly both drivers drove very safely. We had a couple of nervous passengers and they commented on how calm they felt on both journeys.

Paulina, just a word to say thank you to Chris for his service on our recent excursions to Auschwitz and Salt mine he was excellent company and we could not have asked for a better escort, we will definitely mention you on trip advisor and Facebook. Many thanks again,

I just wanted to write and say a huge than you to you and the team for looking after our students so well and also personally on behalf of my parents. From the ladies in the office who helped with all the bookings and enquiries to the boys who drove us were superb and please can you extend our thanks once more to Peter, Christopher and Lucas. They were all very helpful, professional and incredibly kind. It is very reassuring to have such an excellent service and we could not have asked for anymore.

I just wanted to drop you an email and say thank you for the service that you provided me with over the last few days. Everything was absolutely brilliant with people being on time and lovely vehicles I would definitely recommend you and also use you again. thank you for making my trip so easy and hassle free

Dear Joanna, I am writing on behalf of the four of us to thank you for dealing with our arrangements which were perfect in every way and which enhanced our stay. You have at all times been very helpful and professional for which we are very grateful. I would also like to mention Lukasz Bunsch our driver and guide on Thursday, Friday and Saturday. An excellent driver, always on time, always with a smile, always helpful he made a major contribution towards the enjoyment of our stay. As you know this was my second visit to Krakow in 18 months and I used Krakow Direct again having had an excellent experience with your company last time, as we have enjoyed this time. I would not hesitate to recommend you and Krakow Direct. My thanks to all of you, in particular you and Lukasz. Best wishes from the UK.