Client’s feedback Your opinion

Hi Peter, we have just returned from our trip to Poland after using your services. Our driver Lucas was so helpful and prompt, nothing was too much trouble for him. the trips and transfers were so well organised and smooth it made our whole experience really enjoyable. Our whole group want to say thanks again for making our trip really memorable.

Hi Peter, We made it back home and I just wanted to tell you what a pleasure it was to use your service. I have told everyone here about your services and there are a couple who plan on coming your way. We will be back as well. We sincerely enjoyed every minute of our stay and your service was seamless in getting us where we needed to go and on time.

I travelled to Poland with my daughter Lindsay (who booked with 4 seasons apartments and our trips were run by yourselves. Yarro picked us up from the airport and returned us to the airport. Jan took us to Auschwitz-Birkenau and to the Wieliczka salt mine, and poor Lucasz took us on our trip to Zacopane where our drive was a snowy blizzard. All 3 drivers were fantastic. Thanks Krakow Direct for such attention to care.

Thank you for the service you provided it was excellent our drivers were great and really went the extra mile to help us out and were always on time. Really cannot fault your service at all.

Hi. Could I please take the opportunity to thank you for the excellent service we received from your company during or stay in Krakow. Both airport transfers were extremely efficient and John was very helpful and attentive on our trip to the salt mines. Thank you also for your understanding after we were \'poached\' by KrakowShuttle for our Auschwitz trip. Please be assured that we will reflect this in our reviews that we put on trip advisor. I will be ensuring I recommend your company to friends visiting Krakow in future.

Thank you for the services provided. All your drivers were punctual, courteous and very well spoken. I would recommend your company to any visitors. All the very best for 2012.

Hi Peter, Thanks for looking after us this weekend your service was excellent and all the drivers very friendly.

Just a quick note to say thank you very much for excellent service received from your driver\'s and guides during our recent trip. We really enjoyed our visit to your lovely city. Your excellent service was just one part of a very pleasant break.

Thank you for the excellent service provided to us during our stay in Krakow. The persons who drove for us were very kind . The student who drove us to Auchwitz Birkenau on Saturday 12th Nov was extremely kind, helpful and a real guide to us! Please thank him for us again as I dont know his name.

Hello there, just a quick email to say a very big thank you, we had a educational yet fun time in Krakow, your service was excellent all the drivers very very helpful and friendly. I will be writing a fabulous review on trip advisor very soon and I will be recommending your company to family and friends.

We used Krakow Direct for transfers to and from the airport and also for a trip to Auschwitz-Birkenau. Their promptness was exceptional, you could have set your watch by them. The vehicles were clean and very comfortable and the drivers knowledgeable and very friendly and could speak good English. Would recommend this company to anyone travelling to Krakow and if we returned we would certainly use them again. Very impressed throughout so thank you.

Hi Peter ,Just to let you know we were delighted with the service we received from Krakow Direct. Our driver John was extremely courteous and kind and looked after us very well. I will be recommending Krakow Direct to anybody we know travelling to Krakow.

I would just like to thank you for the efficient way in which your Company dealt with our transfers and request for the Auschwitz Tour. We would certainly recommend your Company to other people. Thank you again for your efficiency and the very pleasant and polite drivers who drove us around.

We are now back in England and, on behalf of my group, may I thank you for two excellent trips to Auschwitz and the Salt Mine. Both were on time, with friendly drivers and good value.

Thank you so much for making my visit memorable. Excellent service, great friendly drivers. Would recommend you to anyone. Thanks again.

Peter, now that we have returned home, I just wanted to send a note to tell you how pleased my wife and I were with our services from KrakowDirect! We found all of your drivers to be friendly, helpful, knowledgeable and engaging - and good drivers, too! We were treated wonderfully by everyone from Martin greeting us on our arrival in Krakow, to almost a full day with Peter on our tour to Auschwitz, to our time with Jaro going to the salt mine. They helped us learn more about Poland and made our trip better. We appreciated them all. We will be glad to recommend KrakowDirect to our friends and colleague who may be going to Poland, and will definitely use you again on our next trip.

This took all the hard work out of our trip as this company is so well organised. They were there at the airport to greet us and from then on we knew they were reliable. Their organised tours were well planed and no time limit was put on us for any visit. All our drivers were good at speaking English which shows how bad us English are as we never take the trouble hardly to learn anything other than thank you in other languages. We could ask questions not just about what we saw but other things we were interested in like the price of Polish houses and wages which in truth was rather personal but we always received an answer. For being collected at the hotel door and dropped any place we wanted they were good value for money. We look forward to the next visit to Krakow and will certainly use the same hotel and tour guides. Thank you for making our stay so much more relaxed.

Just returned yesterday from Krakow. Just wanted to pass on our thanks, for help, and thank Jack our driver for the day. Everything was just as described, and excellent service, wouldn\'t hesitate to use you again, and recommend you to friends. Many Thanks

Dear Peter, We have recently returned from Krakow and would like to say thank you to you and all the staff/drivers who made our stay so easy and enjoyable. Everyone was efficient, courteous, and very helpful. Thank you again.

Four of us had a great trip to Krakow which was made even better because we used KrakowDirect.com for both our airport pick-up and drop off, plus trips to Auschwitz-Birkenau, The Salt Mine & Schindlers Factory. The drivers were always where they needed to be well before the alotted time, even though our flight arrived almost half an hour early. They were friendly, gave advice, and were very helpful when buying entry tickets to the attractions we visited. Well done to all of you, keep up the great service, highly recommended, and would definitely use again.

I just want to let you know that we have been extremely satisfied with the service provided by your company. Your drivers took great care of us, were very helpful and extremely polite. We had Jacob on Saturday for our tour and it was great to have him with us. I have some friends that are going to your beautiful city in November and they will use your services, based on our recommendation.

My daughter and I arrived home late Sunday night after a very meaningful trip to Poland. We are greatful to your dirver Andrew in helping us facilitate and locate the cemetery where my grandfather is buried as well as the family home in Sosnoweic. As for the actual gravesite which we we were not able to locate in the abesence of a monument since many were destroyed or sold or used for paving the road. Please accept my heartfelt and personal thanks.

Arrived back from Krakow yesterday and just wanted to write and thank the Krakow Direct team for helping to make our trip a success. The drivers we had were Matthew, Dominic and sorry cant remember the name of the driver for our John Paul II Tour. All drivers were polite, friendly and very helpful. We would like you to extend our thanks to them, they are a credit to the Company. We will recommend Krakow Direct to friends who plan to travel to Krakow. Susan Rudzinski and Ann McBride.

Vous vous êtes occupé de nos transports et de nos visites à Cracovie pour notre groupe de 11 personnes. Nous avons été très satisfaits de vos prestations: Les chauffeurs sont très gentils, très précis pour les horaires. Les véhicules sont neufs et confortables. Je vais donc recommander vos services auprès de notre organisation de voyages en France. Je leur transmet vos coordonnées internet dès ce soir. En conclusion, votre société mérite une belle réussite. Merci de féliciter vos chauffeurs de notre part.

Hi Peter, My wife Sonya and I would to thank you very much for providing a wonderful service for the last 3 days and helping to solve the problems of how to travel to all the places that we wanted to visit. Also we want to say that Jaromir is an excellent driver, an intelligent man and very courteous. He was fantastic for whole trip and was a wonderful companion. We really appreciated his advice and help.

Peter, we have just returned to the uk today and i just wanted to thank you and your staff for making our trip to krakow run smoothly. It is a credit to the company to employ polite and punctual staff. I will certainly be recommending your company to other people travelling to krakow in the future.

Just a quick thank you for taking good care of me whilst on my recent trip to Krakow. I was lucky enough to have Matthew (sorry cant remember his polish name) he was very helpful when the ATM swallowed my card at the airport, translating with the bank etc. He was a superb driver and guide on my trip to aushwitz. Paul made the bookings with ease and everything went like clock work. I have no hesitation in recommending your business to my friends and family. thanks!

We have now returned to Scotland and greatly enjoyed our brief visit to Poland. This brief note is to thank you for the excellent tour and transfer arrangements you organized -- all went well, drivers punctual, pleasant and helpful! We will pass on the KrakowDirect details to any friends visiting, now that there are more and more direct flights from Scotland to Krakow.

I like to send a big thank you to Peter and the team of Krakow Direct. The tours were great and please say thanks to Jacob and Jarrow for me. They were excellent drivers and guides and always in time and very professional. I´ll recommend Krakow Direct any time!

A very big thank you to all, especially the drivers we had on our trips both to/from the airport and our trip out to Auschwitz/Birkenau. We will recommend your company to friends and look forward to using your services next time we Visit.

We wish to send a big thank you to Peter and the team of drivers of Krakow Direct. Our visit to Krakow was vastly memorable because of your professionalism. To anyone who was looking for someone they could trust in Krakow, well do not hesitate to book Krakow Direct. The Drivers especially Jacob who stayed with us for four days,and also the others who were always on time,and they were knowledgeable and very pleasant and friendly.

HAD A WONDERFUL TIME IN KROKOW MADE VERY SPECIAL BY THE DRIVERS AND STAFF OF KROKOW DIRECT A BIG THANK YOU.

Just wanted to say thank you so much for the brilliant tour of the Salt Mine and Schindler\'s Factory in Krakow. My husband and I were picked up in a lovely new car by a super young man, whose English was perfect and who chatted to us during the day, telling us such a lot about Poland and Krakow, which we would never have known if we had been on our own or part of a large coach party. He dropped us at the mine and the factory, bought our tickets, told us how long we would be on each tour, and assured us that if we needed more time, it was not a problem, and he was waiting for us at the car. Would DEFINITELY recommend this company and both tours.

Just a little email to thank you for everything. My friends and i were very happy with your organisation. All drivers was on time and very nice. We had a very good time!! Our guide, Bogusia, was amazing, she is so passionate!!

Thanks for everything. The tour was great and please say thanks to Jacob for us. He was a great guide and driver and it is clear he likes his job. He was very professional and helpful and if I was going to make my own tour company I would be really glad to have him on my staff. Anyway, I just wanted to let you know he did a great job and that we really appreciated his efforts. All the best,