Client’s feedback Your opinion

Hallo Peter - My group consisting of 10 people have just returned from Poland and we all wanting to say \"Thank You\" for making our stay so enjoyable and so well organised. Your drivers are a credit to your company as they were so helpful and nothing was a problem for them and they were always there on time. Also you recommended our hotel the Kossak which was perfect for all of us. I will have no hesitation in recommending your company to my friends and once again thanks for making our time in Poland very enjoyable.

Dear Peter, You may recall we corresponded a few weeks ago. Myself, my wife and my parents have returned from a very enjoyable trip to Krakow. I would not want to miss the opportunity to say how delighted we all were with the service we received from Krakow Direct. As well as all the help we received from you in advance of travelling, from the moment we landed when your driver was waiting for us, to his dropping us off for our return flight, the service we received was quite superb. The cars were spotless and in excellent condition, and drivers were punctual, friendly, helpful and full of interesting information about Krakow. Our tours of Auschwitz and Schindlers factory were also organised very efficiently. Your organisation is a credit to your city, and we will of course be recommending Krakow Direct to anyone we know that is going to Krakow in the future. Thank you very much again for all your help.

Just back from short break in Krakow, sept 2012. These guys are the tops. Excellent service, excellent staff prompt and very courteous and friendly. Would recommend this company for anyone arriving in town for the first time or hundredth time. Contact these guys. They just do know wot they are doing. Thank you once more lads!!!!

Hi, just a word of thanks for the first class service you provided whilst we were in Krakow earlier this week. Your drivers (Peter, Eric and Christopher) deserve special praise for the professional way they go about their work. Their help, advice and information was invaluable and really appreciated.

Dear Peter, just a short message to say thank you for the service provided by you and your drivers during our Krakow break. We will definitely recommend you to family and friends. We all enjoyed our stay and look forward to returning.

Hi, Just have to write and say a big thank you to Mathew (English version of his name) our driver throughout our trip to Krakow. Also thank you to Peter for all communications on booking our airport transfers/trips to Auschwitz-Birkenau Museum and Schindlers Factory, also Wieliczka Salt Mines. What an excellent service provided by both. We asked Mathew which restaurants he uses and he gave us a choice of three, we chose Pod Wawelem Restaurant, which was delightful and we had a fantastic meal to round off our wonderful trip, please thank Mathew for supplying us with this information. We wish all involved great success for the future and will definitely be recommending your company to ALL our friends who plan trips to Krakow in the future.

Dear Krakow Direct, now that we are back in the States, we want to thank you once again for helping to make our stay in Krakow such an enjoyable and comfortable one. We especially want to thank Martin for being such a great driver and host. He was always prompt, polite, and professional, and his insights about Polish life helped us understand a great deal about the country, its history, and its current situation. He also was a very thoughtful conversationalist with a good sense of humor who helped us feel right at home in a foreign land. We will gladly recommend Krakow Direct very highly in on-line reviews and will encourage any of our friends who visit Krakow to make use of the service. Thanks again!

Thank you for the excellent service we received on arrival 9th September 2012 (booked under Wm. Mustard - we were a party of 4) Martyn was so courteous, informative, polite. We would have no hesitation in recommending your company - first class - it made our short break better.

Thank you very much for your service last week. Each of our 4 drivers was prompt, polite and willing to answer all of our questions – including our questions on how families live and other cultural questions. I will post a positive review on Tripadvisor.com which is where I found your company.

Outstanding picked up and drop off on time, given info on the area on the way in. We even had an issue with an hotel change this was no problem made thing very easy dealing with a very professional company, will use on my return next year and highly recommend.

Just wanted to drop you a line to say thank you for the excellent service provided yesterday. The driver was helpful (and very patient when my daughter decided to extend her visit at Birkenau). Yours cars are brilliant - roomy, clean and with air-conditioning which in yesterday heat was fantastic. If I return to Krakow I will certainly use your service again!!

Excelent service, airport transfers and auschwitz-birkinau and salt mine trips all went smoothly, drivers all friendly and helpful. would highly recommend

Many thanks for your services in Krakow. All drivers were on time and spoke good English. I would recommend your company every time. Many thanks for making it a wonderful trip.

Dear Peter, I just wanted to drop you a note to say that the organisation today was absolutely superb! Peter, the driver was delightful, very efficient and looked after us so well... Richard (I know his name was the Polish equivalent of Richard!!) Was a brilliant guide... He showed us all the important things we needed to see in the time we had, he was very informative and knowledgeable and managed to get us round the camps in plenty of time to get back to get our flight. Thank you to you too for all your hard work in organising it for us.. I know I bombarded you with a few too many emails!! We shall certainly be recommending your company to all our colleagues and friends.

Hi Peter, last year and now this year we have used Krakow direct for all our travel in Poland and when I am arranging a journey it is good to know we are using a company I can trust. We began on Thursday 19 July with your driver collecting us from Krakow airport and taking us to old town square your company then looked after our baggage for 5 hours before collecting us and taking us to Poronin near Zakopane today at 0730 you collected us and took us back to the airport. I do not normally write and thank people but I feel I must as once again your drivers spoke good English told us many things and were in the right place at the right time. See You next Year.

Hi Peter, can I please say a big thank you and your guys for all the help you gave us on our trip to Krakow. It was a first class experience, your organising was superb, the guys were first class full of information on anything we asked them. Extremely professional. I will put a similar acknowledgement on Trip Advisor. We will also recommend your service to our other friends who are very keen to come to Krakow. We will be back again and look forward to using your service.

Hi Peter, I would like to say a BIG THANK YOU to everyone involved in our transfers & trips (airport-hotel, Auschwitz-Birkenau and Salt Mine, day-trip to Lviv) earlier this month. You and all your drivers run an excellent organization and we all got back with lovely memories. A absolut fantastic service from start till end - thank you very much!!!

What an incredible visit we had to Krakow. It was absolutely wonderful. And our guide, Lucas, was the most pleasant person we have ever had in countered with your services. We were so glad to have him for the whole time we travelled through Poland. He was a hoot!!!! In Texas, it\'s a saying that means he was so much fun to be with. It really made this trip a memorable one. When we went to all these places, he was right there to tell the vendors what we wanted and it just made it so much easier for us. He showed us an ice cream place that he liked so one evening after dinner we walked until we found it. It was so delicious. Wish we could have taken some back with us. When we were at the pottery places, he went with us and I think he enjoyed himself too. He found us a restaurant after we finished with the pottery factory and we hope he enjoyed it as much as we did. The food was incredible and we all rolled out of that place. We ate it all. He shared his knowledge with some of the churches we went to. We look forward to coming again, possibly as soon as next year. Peter, thank you again for setting up everything. You are very professional in your business.

I WISH TO THANK TWO OF YOUR DRIVERS - MARTIN AND LUCAS. THEY WERE VERY POLITE AND HELPFUL AND MADE OUR HOLIDAY EASIER.

Hello again! We just wanted to say thank you for your so good service.We are VERY pleased with our driver and the service he gave us. We will warmly recommend you to our friends!So thank you very much for everything!

Just a quick note to let you know that everything went according to plan and we are very satisfied indeed. Please convey our sincere thanks to the excellent guide. It was a privilege.

Just a short note to say how pleased and impressed we were by the service which you provided during our stay in Krakow. The three drivers who provided the airport transfers and the Auschwitz-Birkenau tour were punctual,friendly and having good English were able to point out places of interest and answer all our questions which added to our enjoyment. We will certainly recommend your company to any friends who may be visiting Krakow in the future.

Dear Peter, I hereby post my very best recommendation of your services. In March, KrakowDirect took us to and from Zakopane in your comfortable minibusses. The two different drivers were very service-minded, telling us a lot about Poland. In addition, you were very flexible helping me getting hold of some lost items. Thank you! See you next time in Poland :-)

Hello, I would like to express my gratitude to you and your staff for providing me with a first class service, on my recent visit to Krakow. Your drivers were courteous, informative and above all, punctual which takes a lot of the worrying out of travelling, when you can rely on your transfers/tour provider. I will have no problem in recommending you to any of my friends or family who are travelling to Krakow, and I will most certainly use your service again should I revisit Krakow.

Hi Peter, We are now at the airport and I just want to thank you for all the nice and perfect services you and you company have provided us with during our stay in Krakow. I will recommend your company to friends coming to Krakow.

I have just returned from Krakow and would like to thank you for the superb service provided by your company. A huge thank you to Martin who picked us up from the airport and also took us to the Salt Mine and Auschwitz-Birkenhau Tour. He was extremely helpful, kind and knowledgeable, we ate in the restaurant he recommended and it was really good. Also thanks to Dominic who took us back to the airport - he was punctual and friendly. I would recommend you to anyone coming to Krakow.

On behalf of myself and the others members of my group, may I pass on my sincere thanks to all the staff of Krakowdirect for the helpfulness and efficiency. In particular to all the drivers. Lucas collected us from the airport and was there waiting although we were about two hours late, he gave us advice where to find nice restaurants, etc. The trip to Auschwitz was very interesting and the driver even loaned his coat to one of our party due to a sudden downpour. I will have no hesitation to recommend your company to any of my friends who will no doubt visit your city in the near future.

Just returned from a trip to Krakow and used KrakowDirect for airport transfers and tours. The service was second to none, prompt, professional and all drivers very friendly and informative. Peter\'s communication and confirmation of bookings was excellent. Would highly recommend them.

Hi Can I just take this time to thank you and all your drivers for the very friendly and professional way you helped us in Krakow. You all helped to make our holiday.

I would like to thank you very much indeed for your excellent services during our recent trip to Krakow. All your drivers were very prompt, very pleasant and extremely helpful to us....they drove very nicely too. The vehicles were also very clean and comfortable and your efficiency and professionalism greatly enhanced the pleasure of our visit.

Good evening. Hope you have had a nice weekend! May I just say thank you very much to yourself and the drivers who we had last weekend for our transfers. They were very polite, informative and extremely helpful, and a credit to your company. I will be recommending your company to my friends.

Dear Sir, Thanks for the great service on the 5th and the 6th of March. Martin was very friendly and helpful. Greet him many times and say thanks.

Hi, Would like to thank you for all the transfers and tours,everything was perfect, we all loved the drivers, felt very safe. Would be more than willing to recommend you to all our family and friends.

Have just spent 3 days in krakow and your company and staff have made it even more enjoyable. You provided the most fantastic service from airport runs to guided tours to Auschwitz and the salt mines. Thank you so much for enhancing a truly memorable visit.

I have just returned from a fantastic holiday in Poland/Zakopane. This was in part thanks to the fantastic service of your company and drivers. Michal took us to Zakopane and gave us Polish lessons on route, Martin was very knowledgeable of Krakow on our return there and Lucas took us safely to the airport in a blizzard. All were on time in the right place and really looked after us. They were a credit to your company. I hope to use your company in future and would recommend them to others travelling to Krakow. Your communication with me was great and the change to our original plan was trouble free, so thanks to you also for just making things easy.