Client’s feedback Your opinion

Hello, I would just like to send a quick message in regards to our tour yesterday as we had an excellent service. Our driver was very helpful and lovely and his happy personality was a great addition. We had a smooth day with no delays and were kept well informed and we were well looked after at all times. If you could pass on our gratitude we would be very grateful and we will be sure to recommend you to our friends. Once again thank you.

A quick note to say that all of the guides provided by Krakow Direct were excellent, and we will highly recommend the service to other travellers. We want to specifically mention Matthew, the young gentleman who guided us on the “food tour” on Monday, September 3. He was knowledgeable, enthusiastic and it was delightful to spend time with him. He was intuitive about our preferences. It was a special experience.

What a great service got a transfer to and from our hotel then done auschwitz and the salt mines trip in one day! Our driver Christopher was really helpful and kind! Highly recommend

Excellent service, we are very happy to have booked with Krakow Direct our transfers from and to the airport and the tour to Auschwitz Birkenau. Great comfortable vans for our family of 7, friendly english speaking drivers, always on time. When back to Krakow we will definitely call you again. Thanks!

Good morning Just to say thank you for your excellent service during our stay in Krakow. Immaculate vehicles, helpful staff and great customer service. Kind regards

Hello Krakow Direct We have recently had a 5 day trip to Krakow which was fantastic. This was greatly helped by your company who provided pre booked taxis and trips. Can we thank you for being a very professional and honest company and everything was on Time and all your drivers were very professional, polite and friendly. Also for your information the guide at the salt mine Joanna was also excellent. We will put you a good review on TripAdvisor and also recommend you to friends and family. A big thank you to you and please pass on our thanks to your drivers.

Just wanted to give you all a big thanks for your service yesterday on the AUSCHWITZ BIRKENAU & SALT MINE Tour. Great driver but I always forget names, (but he spoke a little Norsk) really great that you had reserved tables at the resturant for all of us, a nice surprise. I will be back in Krakow and I will for sure use your services again!

Today we had the pleasure of being driven to and from the Wieliczka Salt Mines by your driver Lukasz Kajor. My girlfriend and I are travelling from Australia and Mr. Kajor gave us excellent, personal recommendations about the best restaurants, pubs, and attractions in Krakow, as well as an efficient round trip from our destination. We wish the very best for him in his studies as we know he is driving as both a part time job and to live out his passion for vehicles, and wish that he be recommended as one of your best drivers to many future passengers. Sincerely,

Good morning, I wanted to say thank you. On the evening of the 21 June we were let down by our intended tour provider. As your office opened at 7:30 I called you. I spoke to a lady who managed to get us on a tour of Auschwitz and the Salt Mines for that day and a little over 20 minutes later we had been picked up. The whole day was fantastic and whilst we were able to say thank you to the driver, I did not get the chance to thank the lady on the phone. Please forgive my ignorance as I didn’t get your name, but you helped make a good trip into an amazing one and a bad experience with one company into a superb one with yours. I will always recommend you guys. From the couple at Hotel Krakow Residence, THANK YOU!!!

Just wanted to say that we went on your Auschwitz-Birkenau tour today, 21 June. We were picked up from the Radisson Blu Hotel and the whole day with our guide was fantastic and well organized. But the star of the show was Michael/ Mikhael (hope I have the spelling correct) who was our driver. You cannot ask for a more dedicated and passionate person. He should be the guide for the whole day with his inspiring passion and incredible love and knowledge of Kraków and surrounds! Thank you very much and kind regards