Client’s feedback Your opinion

Just a note of appreciation for the excellent way in which Peter represented your company when we took the Auschwitz-Birkenau tour with him on Saturday, 11 May. Peter was a great driver, very personable and knowledgeable and made our day as he was so helpful, pleasant and efficient. Could you please thank him for us, and also ask him to convey our thanks to his wife, Monika? Monika booked us into a great restaurant where we not only had a terrific meal but also traditional singing by a group of some 30-40 people who were eating there too! We had such a wonderful time in Krakow that we shall be back. Hopefully Peter may get to take us to the salt mines!! We shall definitely recommend your company but were delighted to have such a nice driver.

Dear Peter, We have just got back from your beautiful city and it was all made perfect by the help of your people. We had a fantastic time and could not fault our drivers and guides in any way. Thank you so much and we will give 100% recommendations to everyone we speak to.

Thank you for outstanding service! We highly recommend your services and when we return we’ll know who to call :-)

Just a short note to thank you, Krakowdirect and your drivers for your excellent service and attention during the few days we were in Krakow. All the pick-ups were bang on time; the cars were immaculate, and the drivers most courteous, attentive and helpful. Thank you very much indeed.

Hello, I am just writing to say a very big thank you for the best tour i have ever been on. Our driver, Peter was very nice and kept us informed of how the day would go and he is a very good driver too!! Also i don\'t know if Michael, our guide for the day, works for you or the museum but he was brilliant, we learnt a lot that day thanks to him, he is a very good guide. We were picked up at Raddison Blu on the 19/04/13 at 9.30, please pass on our comments to Peter and Michael, I will be recommending your company to anyone going to Krakow.

Peter, just a quick note to say thank you and your team for excellent service during our visit last week, we will certainly be recommending you to our friends.

Hi, We recently returned from krakow and used your services 4 times whilst there. Our driver on three of those ocassions was Peter. I know there are 3 Peter\'s who work there but our Peter had a little boy aged 4 and his wife was named Monic. I have had to write to you to express how pleased we were with the service you provide and how polite Peter was to us. He was informative on our drive to our hotel, pointing various things out to us and again on our two trips. He was attentive to our needs and we couldn\'t have asked for a better driver. Please pass on our thanks to him and tell him to keep up his good work. It made our first ever trip to Krakow very enjoyable and we were made to feel very welcome to the City. We will certainly be writing a good review to let people know to book with yourselves if they are visiting krakow.

Just a quick message to all at krakow direct. We used your services for aiport, auschwitz, and salt mine tours. Booking was easy. Staff were on time and helpful. A very good service. Well done.

Peter and team, My husband and I have just returned to Scotland from a four day stay in Poland and I cannot thank Peter and his drivers enough. From initial contact, the communication, professionalism, punctuality and general help and knowledge were second to none. A friendly welcome at the airport made landing in a different country a pleasure, our day trip to Auschwitz-Birkenau & Salt Mine was enhanced by the friendly manner and assistance given and our pick up back to airport again full of local knowledge. A second to none service and highly recommended. A country we will return to and a company I would use again without hesitation.

I would just like to say a big big thank you on behalf of mr & mrs walker & myself. They throughly enjoyed their visit & Martin was a star. They really enjoyed his company and they said he was very professional. Mrs Walker has said that if he is ever in England that if he likes he could stay with her. Just get in contact with me & I will arrange it for him A huge thank you to you all & especially Martin

Thank you so much for helping to make our trip to Krakow run smoothly, we had arranged a surprise for my husband and after many emails to you from my friend it all went to plan, poor martin our driver had to make an excuse to stop at the airport on our way to Auschwitz, when he came out of the airport he had our friends with him which was a great surprise for my husband. Thank you martin for that. Martin was also a great driver, which could not be said for all polish drivers as some of them were crazy drivers. He was also very polite and on the way to Auschwitz he pointed out lots of interesting things.We will definitely be coming back to Krakow and will not hesitate to use your company again. Once again thank you for the quality service that you provided.

Hi Peter, I would like to say on behalf of myself and the two friends that I travelled with that we were very pleased with the transport services that you provided to and from the airport and also for the Auschwitz visit. Your drivers were all very helpful and polite and please pass on our thanks to them. Lucas, John and the one who returned us to the airport on Thursday afternoon whose name I do not know. Many thanks to you for helping with all the information to make our bookings, everything went very smoothly, and I will recommend your services to anyone I know who might make a visit to Krakow in the future. I will certainly contact you again if I return to Krakow.

Top class once again,even when the snow fell we made the airport on time,took the salt mine tour well worse the trip, would highly recommend this company and its services.

I would just like to thank you for the excellent service you provided. Both drivers were punctual, polite and very good drivers. Thank you again for an excellent service.

Hello, I would just like to take this opportunity to thank you for helping make my Mum & Dad\'s 50th Anniversary so memorable. Everything ran like clock work and they had nothing but great things to say about their 3 drivers. I would be grateful if you could pass on my thanks to them. I look forward to dealing with you in the future.

Good morning Peter , I am now back home in Liverpool but may I thank you and your team for all your help over are short stay in your fantastic city,we had a wonderful time on our visit and will be back to visit again and would have no hesitation in calling you to look after us once again. May I also add that Peter who drove us round on our trip was a credit to your company many. Thanks once again.

Hi, just a note to say we are very happy with the service we received from your company. The drivers were very professional and friendly.

I wanted to say how very pleased we were with the service you provided. You did everything you said you would. The drivers were prompt, polite, pleasant and always helpful. A good advert for Poland! My daughters and I are already planning to return to Krakow with our families and I will certainly book with you again and recommend your service to anyone visiting your wonderful city.

I just wanted to pass on thanks, from both myself and the others in our party, to the guide (Peter) who met us at the airport on Friday. Not only was Peter extraordinarily friendly, but he also took the time to talk with us and explain lots about Polish culture and traditions. I would also be grateful if you could pass on our thanks for our guide at Auschwitz – Daria. She demonstrated an excellent knowledge of the atrocities, took the time to listen to us and answer questions, and demonstrated real passion and emotion. Together Peter and Daria certainly gave us a shining example of Polish people, and helped make the day memorable.

Hi, just wanted to thank you for the service we received while On our trip the service was excellent as was the drivers. Hopefully we will use your company again and will recommend you to friends.

I am back in Holland and I want to say to you that I am very satisfied with your services. The drivers were all very polite en friendly. The vehicles were in time, so no reason for stress. I will recommend you here in Holland to people who go to Krakow.

Just like to drop you a line to thank you for your excellent service on our recent trip to Krakow. I will not hesitate to recommend your company to any friends or contacts who may be coming out in the future. Please pass on my thanks to your staff who were great.

Dear Sir, There were 4 of us on a trip to Poland (with Billy Currie) & we hired your company to pick us up from the airport, take us on various excursions, then back to the airport. You organised a guide for the Concentration camps & she was absolutely outstanding. The driver that we had for the 3 trips we went on was excellent. I am planning another short visit with my wife & another couple in the future, (probably 2014) & if that driver is still working for your company, then it is he we would want to travel with (& also the guide for the camps). We felt so safe on the roads; he thought of places to take us that we had not even heard about & his English was superb. I hope to do business with your company again in the future.

Hi Peter, Krakow was fantastic and I would just like to thank you for taking care of us and providing such a great service. Both our driver and camp guide were superb and could not have been any better as was the service you provided organising everything around our needs. If anyone I know is planning a trip out there I will be sure to pass on your details.

Thank you very much for your services, I really enjoyed my time in Krakow and hope to return again with my family!

From start to finish the service provided was fantastic. Booking was easy and quick so booking multiple services was effortless. The services were fantastic, even special requests were not a problem. All our drivers were ready, waiting for us (even Martin who was ready for us even though we landed 40 minutes early). Vans were spacious and comfortable. When we come back to Poland, we will only be using Krakow direct.

Just returned from a visit to Krakow and am full of praise for the services of KrakowDirect. Airport transfers, trip to Auschwitz were done by very professional staff, polite, punctual and knowledgeable. Would certainly recommend you to anyone who plans to visit Krakow soon.

Just a note to pass our thanks for the great service provided by your firm and staff for the excellent service provided on our trip to Krakow. We will have no hesitation to re-use and recommend you to any of our friends.

Just back from a trip to Krakow with 13 friends. we used KrakowDirect for group trips to the salt mines Auschwitz and Zakopane as well as airport transfers. My wife and I also booked a personal rip to visit relatives. Very impressed with the service - punctual polite and very knowledgeable. Cars / minibuses immaculate. Have to single out Peter who drove us to visit relatives and came in with us for four hours and helped with translations as my Polish is very weak. Thanks guys!

Dear Peter, I desire to express to you and to yours operators my satisfaction for the service I have received in Krakow. I have appreciated the courtesy, the smooth driving, the assistance and the punctuality of the meeting time. I will suggest to my friends your agency and if I will have the chance to come back to Krakow.

We were so impressed with your company and felt like people should know! We booked a trip to Auschwitz and The Salt Mines on Saturday 27th October 2012: we were picked up (early!) in a very swish Mercedes Benz van. There were 4 of us in our party, plus 1 other person in the van so it felt like a really personal experience. The driving was excellent and very comfortable. When we arrived at Auschwitz, our driver sorted us out very quickly and made sure we found our guide. He was waiting for us when we came out and took us straight to Birkenau and again made sure we were in the right place. He then took us to The Salt Mines and recommended a lovely restaurant for us to have something quick to eat...he even checked with the local staff that we had been seated and served properly! He then dropped us off, back at our apartments. His name was Martin and he was fab- he looked after us all day. We also used Krakow Direct for our airport transport yesterday and again they were early and it was a very comfortable transfer. We would highly recommend this company and will definitely be using them again if we go to Krakow. Thank you so much for making our holiday so enjoyable and easy.

Dear Sir, I would like to say thank you for the excellent service we received from your drivers during our stay in Krakow. They were very helpful and always on time. We will recommend your company to our friends and we will use Krakowdirect when we are next in Krakow.

Thank you for your help with driving us safe and well to Denmark Sunday day and night. Thank you to the two drivers. We hope, they too will be safe back in Krakow later this day. They are both very kind, service minded and clever drivers. We Will recommend The City Krakow, the country Poland, the inhibitors and of course Krakow Direct to friends and familes . We will recommend them to visit Krakow and off course use Krakow Direct.

Hi Peter, just a quick line to say thank you to Krakow direct, your drivers were on time for every trip including the pick up from the airport which was 35 minutes early, your drivers were very friendly and all spoke very good English, nothing was too much trouble for them, we will be coming back to Krakow and we WILL be using you again, we would recommend Krakow direct to anyone visiting Poland.

Hi Peter, Yesterday we came back from our visit to Krakow. I would like to thank you and your team for the excellent way we have been treated during our visit. From and to the airport and during our visit to Auschwitz your guys were absolutely brilliant. They were very friendly, punctual and active. We had a perfect visit to your beautiful city and your guys certainly contributed to that. Thanks again.