Client’s feedback Your opinion

Wow what a service, professional, efficient, friendly and the transport was clean. We booked our hotel transfers through Jet2 and it was Krakow Direct that were waiting for us. It was the same for our return. We also booked Auschwitz & the Salt Mines through external service and again it was KD who did the transfers. Waiting time for them is non-existent as they are at the pick up points waiting for you. Fantastic service and I would highly recommend them.

The service was amazing, and cannot fault it at all!! Myself and my husband did the Auschwitz and salt mine tour which we highly recommend if you are wanting to get the most out of Krakow. The staff are very friendly, and very helpful. They picked us up from outside out apartment and takes you to the coach in the morning, from there our great host/ Driver was very helpful and showed us the sites. The ladies we had giving our tours were very knowledgeable and friendly. The salt mine is a must see!! Incredible trip xx we had a very enjoyable experience and would definitely book with Krakow direct and the communication (telephone) with them is great. Thank you and hope to see you again next year. Michaela xx

Can not fault this service at all!! Myself and Tiffany did the Auschwitz and salt mine tour which we highly recommend if your are wanting to get the most out of Krakow. The transport was so efficient and friendly staff, the minibus bus takes you to the coach in the morning, from there we had Michael our great host/ Driver. The ladies we had giving our tours were very knowledgeable and friendly. The salt mine is a must see!! Incredible trip Thankyou

Just got back from my trip to Krakow and just wanted to say a big thank you to all of the staff at Krakow Direct. Your drivers were always on time, polite, friendly and very accomodating. We asked if we could do a stop off on the way back to our hotel after visting the Oskar Schindler museum and our driver was more than happy to oblige. Me and my friends visited the Salt Mine, Oskar Schindler and Auschwitz with your company. All of the tour guides were very knowlegable and it definatley made the trips better than doing them by your self. Would definatlety recommed doing all these tours with a guide. I will definately be reccomending your company to family and friends and if I go back to Krakow again as I\'m sure I will as there was still much more to see I will be using you again. Thank yo

I booked a trip to Auschwitz and Salt mine in one day and was very impressed with our driver who not only made sure we were well informed as to how the day would progress but also made sure we were in the correct queues for our tours. A long day but a stress free one thanks to you. I highly recommend

I used company to help me organise many events during discovering Krakow together with my 62 colleagues from Denmark. Transfers from the airport, visit Auschwitz, visit Salt Mine, river trip, Jewish district, Wawel etc. Everything was perfect!!!! Guide Kamil deserved 5* from all of us. Full professionalism!!! Hardly recommended!!!

Hi, I hope you are all well, I had some transfers and 2 trips booked with you which I originally booked in March 2020 which was cancelled twice and rebooked. Well we finally got Poland on 31-10-2021 I would just like to say a massive thank you for your service, both transfers and trips was perfect. The 2 drivers who picked us up from the airport and took us back was very pleasant and helpful and very prompt. Both The drivers who took us to auschwitz and to the salt mines was very informative and very helpful making our trip an excellent experience Thanks stephen

We had booked 2 excursions outside Krakow with you via our hotel Amber Boutique Hotel and I wanted to tell you that we were very satisfied with your services. First of all, we went to AUSCHWITZ-BIRKENAU on July 2nd. The driver-guide picked us up on time in front of our hotel. I don't remember his name but he was extremely kind all the day. We had all the necessary explanations during the journey and at our arrival on site. For the second reservation, we went to mine salt the next day, July 03. And, good surprise, we were alone in the mini-bus with our driver. Mike was great and managed very well the mishaps we encountered on the road (accident on the way with intervention of the emergency services and helicopter) and thanks to him we were able to make the visit at the scheduled time. Moreo

hi natalia, i would just like to thank you for making sure i got to visit auschwitz and the salt mine, michael was a very good host/driver, going beyond the call of duty, and looking after me, it was a pleasure to have him as company for the trips. thank you to yourself also for looking after me and keeping me informed. i hope to see you again sometime in the future.

This is just to say massive thanks to the company and to your drivers who are all equally nice and pleasant. Special mention to Simon who picked us up from the airport ~ he made a good impression to the company as he was really friendly, we warm up to him immediately. Michael who drove and guided us to Auschwitz-Birkenhau/Saltmine ~ he was also very pleasant. Raphael who drove for us to Zakopane ~ he was so patient with all of us, accommodating our multiple toilet stops and allowing us to change our itinerary last minute. And lastly Karol who took us back to the airport, he was also kind to allow us to change our pick up to an earlier time. They are an asset to KrakówDirect. They made our trips fun and enjoyable!