Client’s feedback Your opinion

Dear KrakowDirect, I just wanted to send you a note to thank you and your team very much for your assistance during the recent trip to Krakow by my boss and his wife. They were immensley impressed by the service they received. The driver was excellent. If they do visit Krakow again in the future then rest assured we will be in touch again. Thank you once again, you made organising the trip really simple and hassle free!

I have nothing but praise for Krakow Direct and the service they offer: the drivers are courteous, helpful and knowledgeable. They arrived punctually and were as flexible as we needed them to be over extra stops and longer visits at Auschwitz and Birkenau. If that were not enough, their prices are very reasonable too. USE THIS COMPANY! I am very glad that we did and will certainly do so again if the chance arises.

I wish to thank you for the great service we received . Great driver , great Vehicle, Fair price would recommend to anybody visiting the area

Dear Krakow Direct I would just to take this opportunity to stay thank you for the tour i took this Wednesday with your company. The driver Martin was very nice, polite, helpful and came on time as well as being helpful in the area and history. If I do come to Poland in future i will use your company again, even with friends or family + recommend you to others.

Dear Sirs, I like to say that the whole group was very satisfied of the service of your company. The drivers are very friendly and always on time, and you can be sure that I shall recommend your company to other visitors of Krakow. Congratulations again for the excellent service.

Dear Sirs, my son and I, would like to thank you for the very good service your drivers gave us. They were nice, spoke good English and were entertaining. We are surely going back and we will choose for your firm again.

Dear KrakowDirect, Thank you for the service you provided with our transfers and tours. It was very professional and left us at ease knowing we could rely on you. Jack was especially helpful during our Sunday tour. Thank you also for the offer of help when our travel agent let us down on Friday - it was a worrying time when we had booked and paid for our accommodation only to discover the hotel had closed. Our agent moved us to another hotel without informing us! I will definitely recommend your services to others who are planning a trip to Krakow.

Thank you very much for such an efficient service. We used you for both our transfers to and from the airport and would thoroughly recommend your company.

Thank you for your excellent service. We booked airport transfers through you online and also the Auschwitz-Birkenau trip and you were always on time, no problems and excellent drivers. Thank you again for making our trip to Krakow memorable.

KrakowDirect, Apologies for the delay in thanking you for making my visit to Krakow last week an outstanding success. Your driver Marcin was highly professional and very friendly. His timekeeping was impeccable, the vehicles were always clean and well presented, he was extremely knowledgeable of Polish history, geography, culture and politics and was well able to give full explanations to whatever we asked. He also was able to give us good recommendations for restaurants. Marcin is an excellent asset to your company. I am a licenced chauffeur and Tour Guide here in Ireland so I know what I am talking about. I and the three friends who were with me will all return to Krakow in the future and most likely we will bring others. When we do, either together or as individuals, we will only use your services for ground transportation and most likely we will be looking for Marcin. But more of that in the future. For now, thank you again for an excellent professional service and please pass on my comments to Marcin.

I have worked in Krakow for some months and regularly booked KrakowDirect for my airport transfers to Katowice. The service has always been good value and reliable. I would like to explicitly stress the exceptional level of service and customer orientation. I was even notified about changes in airline schedule (would probably have missed my flight otherwise). I highly recommend KrakowDirect.

Hi, I meant to write to you last week thanking you and your company for the excellent service we received whilst in Krakow. The quality of the coach and the professionalism of your drivers was perfect. It made our fantastic visit even better knowing that we had no worries whatsoever with our transport. I would recommend your company to everyone.

Hi, I wanted to take this opportunity to thank you for the curteous and professional service we experienced from Krakow Direct on our recent trip to Krakow. I would especially like to mention the drivers we had - Martin, Zbigniew and Jack - they were extremely polite and helpful and as representatives of your company, they certainly deserve credit. We will definitely recommend your company to anyone travelling in the future. Kind Regards, Susan West

It has taken us a while to make a comment but all we can say is our second visit to Krakow was made extra special by the service we recieved from your company. Having found your site by chance we pre-booked our airport/hotel transfers and trips to Auschwitz/ Birkenau and to Zakopane. We cannot praise Marcin our trip driver enough for his promtness, willingness and Polish lessons!His English was exceptional and his enthusiasm to our needs was much appreciated.A lovely young man and a credit to your company. We would not hesitate in using your services again or passing on your good name as a reliable company.

What a fantastic service! It was so good to be met at the airport and taken to our hotel by a friendly driver in a very comfortable vehicle.We visited Auschwitz and the Salt Mines and each time the service we received was exemplary. Thank you.

Excellent service. We used your company for airport transfers and a tour to Auchswitz/Birkenau. All the drivers were on time, polite and informative. Your vehicles were also very roomy and comfortable.

We recently visited Krakow and used KrakowDirect for our airport transfer and you also arranged for us to visit Auschwitz & Saltmines all in the one day. The service we received was excellent and all off the drivers spoke excellent english and nothing was too much trouble for them. They advised us on restuarants and places of interest worth visiting. I would strongly recommend using this firm for any transfers or visits that you might want while visiting Krakow

Dear Krakowdirect, all your drivers were very pleasant and informative. The vehicles were all of an excellent standard and drivers were very punctual for airport transport and tours. I will recommend you to anyone making the journey to Krakow for complete peace of mind and relaxation factor. Hope to come back to spend more time in your beautiful city.

A totally fantastic service, very reliable, very pleasant, as two women travelling alone our driver (Tom) made us feel very safe and protected and was so informative and helpful. Perfect English and just knows everything to make your trip successful. Thouroughly recommended and great value.

Hi, this only to inform You that we have been very very safisfied of ur service and assistance during our trip in Poland from Mar 12 to 15. Martin has been an excellent driver, always on time, very friendly and helpfull giving us all kind of information about Polland and the cities we have visited thanks to your Company. We hope to return to Poland which is a wonderful Country and have the opportunity to use your Company again.

We booked a trip to Auschwitz, the service from our booking right until the end of the trip was excellent. The driver was very very friendly and knowledgeable and gave us lots of information regarding Krakow and Auschwitz itself. Would recommend to all!

Good Afternoon, i just wanted to drop you a quick line to say thank you very much to you, your company and your drivers. On arrival we were meet in the arrivals hall and taken to the two mini buses where 18 cold beers awaited our arrival. The transfer was quick and the drivers answered any/all questions and dropped us at the front door of the hotel where upon they gave me the receipt for the beers. On departure the drivers arrived early and took us swiftly back to the airport ready to check in. A really great experience from start to finish. Excellent service all round and truly excellent value for money.

Hi, Tom and Martin were fantastic! Tom picked us up from the airport and very kindly made a phone call to our apartments for us. He then took us to Auschwitz/Berkenau and on to the salt mine afterwards he helped us so much. Martin picked us up to take us back to the airport for our return journey. Both Tom and Martin were very helpful and we would certainly use your company again. We would also recommend you to anyone that is thinking of visiting your wonderful city.

Hi, Just a quick email to pass on the thanks of our group for your level of service and assistance provided during our trip to Krakow. It was a pleasure to deal with you and your drivers, I will certainly use your company if I am in Krakow again and will recommend you to anyone I know visiting the city. We had a great time in Krakow, it is a beautiful city. I think quite a few of us will be back in the near future!

Hi, Just a quick note to say a big THANK YOU for our travel arrangements last weekend. The courtesy and attitude of your drivers was excellent, and contributed to a very enjoyable visit for us all. We will be recommending your company to anyone that we hear is going to Krakow in the future.

Dear Sirs, Your company has provided the bus transfers from and to Krakow airport and the local transport during our stay in Poland from Monday 26th to Wednesday 28th of January for our group from ITC Tosi in Busto Arsizio (Italy). We would like to let you know how satisfied we were with the service provided. A special acknowledgement goes to your employee, Tom, who assisted our group. By offering his skills he has helped us deal with the difficult situation of one of our students whose wallet and identity card had been stolen during our stay. With his personal involvement, patience and kindness he did more than he had to do. Please, give him our kindest regards and offer our thanks.

Hi Krakow direct, I would like to pass on our thanks to our driver Lucas who did a great job on a tour to Auswitch and the Salt mines. His punctuality and knowledge was excellent. We would have no hesitation in recommending your company to anyone visiting Krakow, and if we ever return to Krakow we will keep you in mind.

Thanks to everyone at Krakow Direct for making our travels round Krakow so easy. Special thanks to Jack for our day out to Auschwitz and the Salt Mine, and to Tom for the airport transfer. These folks come highly recommended!

Just a quick email to say what fantastic service we received on both are transfers to and from the airport and our excursion to Auschwitz we would have no hesitation in recommending your company to family and friends and we will definitely use you again. We would also like to say what a credit your driver Tom is to your company he was always on time and very polite and helpful all in all a lovely guy whose English was perfect.

Just to say how much our trip was enhanced by your services both to and from the airport and also to the Salt Mine & Auschwitz. I will not hesitate to recommend you!

We have just returned from Krakow and would like to thank all at KrakowDirect.com for the excellent service we recieved. Our particular thanks to our drivers Tom and Jack who were extremely friendly and helpful. We had an excellent break in the short time we were there. We will have no hesitation in recommending your company to anyone we know who will be visiting the area. Once again thanks very much.

Hi to all at Krakow direct, the service you provided us with was excellent. Your drivers were always on time, very polite and had a great knowledge of the area.Your minibus was new and very clean. All in all everything was excellent and i would not hesitate to recomend to a friend or to use again when in Krakow

We thought your service was excellent. Tom was there to meet us when we arrived and on time to return us to the airport. Tom was very courteous and his english was really good too. He answered lots of questions for us about your culture and country which we all felt was a real bonus. I would happily recommend your service to anyone I know visiting Krakow. Thank you, please give our regards to Tom.

Hi, your driver Jack who took us to our hotel last Saturday, 15 Nov, was excellent. He was waiting as arranged even though our flight arrived early, carried our bags and was very keen to advise us about Kracow. He pointed out places of interest, helped with Polish words and made us very welcome to your country. Very satisfied with your service and will be recommending it to our friends when they go in the New Year.

I would just like to thank you and your company for organising our transfer from Rzeszow to Krakow on Saturday evening. I would also like to compliment our driver. He was polite, and drove fantastically well in the poor weather conditions. I am sorry that I did not get his name but please pass on my thanks. I will definitely be recommending your company to all of my friends as the service you offer is exceptional!