Dear Krakowdirect, I am writing to tell you how wonderful your team was while we were in Krakow. We were picked up in Budapest in two nice vans and drove to Krakow. The drivers were excellent drivers and very enjoyable to be around. They arrived at our arranged pickup at the Kiscelli Methodist Church 15 minutes early which I was so glad that they were prompt. Dealing with all our luggage they had patience and a good sense of humor. The next day we were picked up for our tour to Auschwitz in a nice bus and the driver again was wonderful. Our guide at Auschwitz was very knowledgeable and took her time with us and all our questions. After the tour we all were hungry and the driver suggested a great Polish restaurant. It took a lot longer than we expected but he was great and in no hurry. I cannot begin to express how pleased I was with your service. The mission team was so grateful for your service and we will definitely recommend your company and in the future use your services again.